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EasyVista REVIEW

Help Desk Software

5 user reviews
USER SATISFACTION 100%
OUR SCORE 7.8

What is EasyVista?

EasyVista is a pioneer in its category that has established itself as a growing player in the IT service management market. EasyVista caters to IT companies and businesses in the middle sector and offers a very excellent set of features to users who are very mature and well versed in IT and know what they want from their ITSM provider. EasyVista, as the name implies, offers a very easy and intuitive interface for build and maintenance, making it quite effective in diminishing the time needed to implement the system. EasyVista has garnered awards for its efficient integrated ITSM, ITAM, and ITFM service management platform over its major competitors, a clear indication of the software’s capability in a very saturated ITSM market.

Overview of EasyVista Benefits

  • Covers all areas of ITSM, ITAM and ITFM in an integrated suite
  • Comprehensive ITSM functionality – good Service Catalog capability
  • Cradle to grave Asset Management – extensive financial capability
  • Intuitive user-friendly workflow – NEO capability for tech-free design and admin
  • Strong multi-language offerings

Overview of EasyVista Features

ITSM:
  • Event management
  • Incident management
  • Problem management
  • Change management
  • Release management
  • Service Request Management
  • Service Level Management
  • Knowledge management
  • Asset and Configurations Management
  • Availability Management
  • Capacity Management
  • Service Continuity Management
  • Service Portfolio Management
ITAM:
  • Asset management
  • Configuration Management
  • EasyVista Discovery
ITFM:
  • Renewals management
  • Invoice Management
  • Management of investment requests
  • Logistic
  • Tax management

EasyVista Position In Our Categories

Position of EasyVista in our main categories:

100

EasyVista is one of the top 100 Help Desk Software products

100

EasyVista is one of the top 100
Help Desk Software products


EasyVista is also listed in the following subcategories:

Category:Position:Category:Position:
Service Desk Software#16
Category:Position:
Service Desk Software#16

Since each organization has unique business wants, it is sensible for them to desist from seeking a one-size-fits-all perfect software application. Needless to say, it would be futile to try to find such an app even among market-leading software solutions. The clever thing to do would be to jot down the various important factors that need consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some EasyVista reviews and look into each of the other apps in your shortlist in detail. Such exhaustive research can make certain you reject ill-fitting systems and zero in on the system that presents all the aspects you need for business success.

How Much Does EasyVista Cost?

EasyVista Pricing Plans:

Pricing is available by quote only. Contact EasyVista directly for detailed pricing information.

User Satisfaction

We realize that when you make a decision to buy Help Desk Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and EasyVista reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with EasyVista. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

7

NEGATIVE SOCIAL MENTIONS

0

Video

Technical details

Devices Supported
  • Windows
  • Web-based
Language Support
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

EasyVista User Reviews


Gordon 8 months ago
Verified
user



Wesley 9 months ago
Verified
user



Katie 9 months ago
Verified
user



Debbie 10 months ago
Verified
user


What are EasyVista pricing details?

EasyVista Pricing Plans:

Pricing is available by quote only. Contact EasyVista directly for detailed pricing information.

What integrations are available for EasyVista?

EasyVista offers integration with the following business systems and applications:

  • Bomgar
  • Nexthink
  • Single Sign-On
  • Cherwell Service Management

User reviews


User reviews in total: 5

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0
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Average Rating:

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The most favorable review

Gordon W.

8 months ago


Pros:
The best part of the app is that it is easy to configure, it is web based and has good integration capabilities. It is codeless and has a drag and drop design and you won't need prior programming skills. The modules include asset management, project management and financial management.

Cons:
I wish that project management is more feature rich, the interface can have fresh font and colors and better change management calendaring.

The least favorable review

Wesley W.

9 months ago


Pros:
I like that you can easily configure all your processes to fit the needs of the organization. You can easily change labels, screens and create your own workflows to support your processess.

Cons:
The UI needs to be improved to be more user friendly and performance better.

Published 8 months ago
Verified
user
The best part of the app is that it is easy to configure, it is web based and has good integration capabilities. It is codeless and has a drag and drop design and you...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I like that you can easily configure all your processes to fit the needs of the organization. You can easily change labels, screens and create your own workflows to...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
The most outstanding feature of this app is it's ease of implementation. The support team is very helpful. They made sure that during transition all our operating needs...



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Published 9 months ago
Verified
user
The oustanding features of the app include the ability to handle specific requirements, it's multilingual nature, and that it is quick to implement. It allows fast ROI...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
I like the fact that the application is easy to use. It is ITIL assigned and this makes it easy to improve service management. It's improves customer satisfaction and...



What do you think about this review? Great Poor

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