EZOFIS Review
What is EZOFIS?
EZOFIS is a powerful digital workplace and advanced workflow solution that helps upskill your workforce. It allows you to set up smart portals for engaging clients and provide an enriched customer journey. The system also leverages automation and AI to help improve your business workflow and processes.
The platform lets you work remotely or from anywhere. It can be linked to your digital workplace, providing your staff with the right information, digital tools, and action items to promote efficient business workflow regardless of their location. You also get to transform your manual processes to digital workflows that help save you time and resources while at the same time, providing a variety of useful perks like includes enhanced customer experience, data-driven insights, and rapid collaborations.
In addition, the platform helps speed up your business process by incorporating its integrated AI capability into your workflow practices and document management. This allows you to automate many important tasks like document classification and processing as well as data extraction. It also helps bring order to structured data and hasten turnaround times on your business workflow.
Show MoreOverview of EZOFIS Benefits
Digital Workflow
Convert your manual processes into a robust digital counterpart and take advantage of advanced workflow features (automate, track, and monitor processes) to help streamline your business processes. In addition, you can visualize and simulate processes, estimated KPI, and SLA improvements which allow you to measure ongoing KPIs. This is useful for workflow optimization using lean six-sigma practices. You can easily create as many workflows as you want as well.
Connected Workplace
You can also be connected to your digital workplace – or manage multiple of them – from anywhere just by logging in to your EZOFIS system using any platform like web, mobile, etc. This means that you gain advanced access and control over all the information, data, and documents you need while getting good visibility through dashboards, data analytics, and reports anywhere on the fly.
Advanced Content Management
You can use EZOFIS to capture any documents and files through a device of your choice like a laptop or smartphone. With the help of its AI, the platform automatically identifies the index tags from the documents and classifies the captured files as per the meta tags. All AI-extracted data are also subjected to automated indexing and classification, placing files and folders in a structured repository that makes searching or retrieval of information quick and easy. You can also electronically sign documents straight from the app or through integration with your existing DocuSign account.
AI Bots
AI-powered EZOFIS Bots allows the creation of an augmented digital workplace. These bots assist your employees as one of the co-workers to machine learning, smartly interact with them, suggest workflows optimization, and provide intelligence to assist the workforce in efficient data-driven process improvement techniques.
Show MoreOverview of EZOFIS Features
- Digital Workplace Management
- Document Capture
- AI Indexing
- Workflow Automation
- Enterprise Content Management
- AI Bots
- Customizable Forms
- Advanced Search
What Problems Will EZOFIS Solve?
A) Information at the right time helps improve business: Gary works as customer service head. He gets plenty of calls and questions regarding client cases from the customer service agents while they make the customer wait. 60% of Gary’s time goes into helping the agents by answering them. Gary aims to improve customer satisfaction to 99% and sales conversion for repeat business up to 75% as per their business goals. Meeting his goals is a challenge because of the time he spends in daily hustles. Gary’s company deployed the EZOFIS Digital Workspace solution, which made agents get the correct information about the customers, thus drastically reducing their questions to Gary. Gary can now monitor and control the customer workflows using EZOFIS to ensure their satisfaction and get repeat sales orders. Their business is improved, and their goals are now met with EZOFIS.
B) Improve operational efficiency: Stacy is an Operations manager in a manufacturing company, manages the assembly line, and ensures the sales orders are processed right from the Order to Cash. Her issue is that many manual tasks are involved in sales order processing. She has to find interns and admins to manually check the invoices and feed them to the system for production. She could not establish a meaningful connection between the sales order, procurement, budget, production, logistics, and accounts. The slowdown between each stage impacts business profitability for up to $200,000. Stacy chose EZOFIS for automating their sales order processing using AI technology. Additionally, EZOFIS connected all the workflows together, and now Stacy can see a meaningful connection using the dashboard and work for improved operational efficiency.
C) Expedite processes: Indra is a CEO for a facility management company that provides outsourced technical services to 1000+ companies spread across the entire continent. Their technical engineers with various skills are spread across the continent. Her customers complain that the engineers are not coming on time to fix the issues and might cancel the contract if it continues. This year, her main goal is to reduce the SLA drastically from 24Hrs to 7 Hrs. She deployed EZOFIS to automate the entire workflow across all the departments. EZOFIS AI capabilities ensure the right engineer for the job is assigned automatically based on their skillset and location closer to the client. EZOFIS is also integrated with IoT devices for the proactive assignment of engineers for issues that are prompted directly from the machines. Now Indra achieved her goal of bringing down to 7hrs of SLA and gaining more contracts.
Awards & Quality Certificates
EZOFIS Position In Our Categories
Since companies have their own business-related needs, it is only wise that they steer clear of paying for a one-size-fits-all, ideal software. Needless to say, it is hard to try to discover such an app even among popular software solutions. The logical step to undertake should be to make a list of the varied vital factors that entail scrutiny including important features, budget, skill capability of the users, company size, etc. Next, you should conduct your product research to a full extent. Have a look at some EZOFIS evaluations and explore the other solutions in your shortlist in detail. Such well-rounded product investigation guarantee you weed out unfit software solutions and buy the system which meets all the tools your company requires.
Position of EZOFIS in our main categories:
TOP
100
EZOFIS is one of the top 100 Workflow Management Software products
Each company has its own characteristics, and might require a special Workflow Management Software solution that will be designed for their company size, type of clients and staff and even particular niche they deal with. We advise you don't count on locating a perfect software that is going to be suitable for each business no matter what their background is. It may be a good idea to read a few EZOFIS Workflow Management Software reviews first and even then you should keep in mind what the service is supposed to do for your company and your employees. Do you need a simple and straightforward app with only basic functions? Will you actually make use of the complex functionalities required by experts and large enterprises? Are there any particular tools that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to locate a trustworthy software that will match your budget.
How Much Does EZOFIS Cost?
EZOFIS Pricing Plans:
Free Trial
Personal Edition
Free
Business Edition
Contact vendor
Enterprise Edition
Contact vendor
What are EZOFIS pricing details?
EZOFIS Pricing Plans:
Free Trial
Personal Edition
Free
Business Edition
Contact vendor
Enterprise Edition
Contact vendor
The EZOFIS enterprise pricing details are available only upon request. Contact the vendor for more information. It also offers the personal edition for free.
Personal Edition – Free
- Document Capture
- AI Indexing
- Document Repository
- Search and Retrieve Feature
Business Edition –Contact vendor
- All Personal Edition Features +
- Digital Workplace Management
- Workflow Automation
- Customizable Forms
- Third-party Integration
Enterprise Edition – By quote
- All Business Edition Features +
- Enterprise Content Management
- Advanced Workflow
- Bigdata
- AI Bots
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you choose to get a Workflow Management Software it’s important not only to find out how experts score it in their reviews, but also to find out whether the real users and enterprises that bought it are indeed content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and EZOFIS reviews across a broad array of social media sites. The data is then displayed in an easy to understand form indicating how many customers had positive and negative experience with EZOFIS. With that information at hand you should be prepared to make an informed business decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- German
- Hindi
- Spanish
- French
- Dutch
- Portugese
- Polish
- Swedish
Pricing Model
- Free
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for EZOFIS?
EZOFIS can seamlessly integrate with other business applications including the following:
- Sharepoint
- Office365
- GSuite
- Salesforce
- DocuSign
- Oracle SAP
- Adobe
- PayPal
- Stripe
- Moneris
- openapi
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