EZOFIS Review
What is EZOFIS?
EZOFIS is a powerful digital workplace and advanced workflow solution that helps upskill your workforce. It allows you to set up smart portals for engaging clients and provide an enriched customer journey. The system also leverages automation and AI to help improve your business workflow and processes.
The platform lets you work remotely or from anywhere. It can be linked to your digital workplace, providing your staff with the right information, digital tools, and action items to promote efficient business workflow regardless of their location. You also get to transform your manual processes to digital workflows that help save you time and resources while at the same time, providing a variety of useful perks like includes enhanced customer experience, data-driven insights, and rapid collaborations.
In addition, the platform helps speed up your business process by incorporating its integrated AI capability into your workflow practices and document management. This allows you to automate many important tasks like document classification and processing as well as data extraction. It also helps bring order to structured data and hasten turnaround times on your business workflow.
Show MoreOverview of EZOFIS Benefits
Digital Workflow
Convert your manual processes into a robust digital counterpart and take advantage of advanced workflow features (automate, track, and monitor processes) to help streamline your business processes. In addition, you can visualize and simulate processes, estimated KPI, and SLA improvements which allow you to measure ongoing KPIs. This is useful for workflow optimization using lean six-sigma practices. You can easily create as many workflows as you want as well.
Connected Workplace
You can also be connected to your digital workplace – or manage multiple of them – from anywhere just by logging in to your EZOFIS system using any platform like web, mobile, etc. This means that you gain advanced access and control over all the information, data, and documents you need while getting good visibility through dashboards, data analytics, and reports anywhere on the fly.
Advanced Content Management
You can use EZOFIS to capture any documents and files through a device of your choice like a laptop or smartphone. With the help of its AI, the platform automatically identifies the index tags from the documents and classifies the captured files as per the meta tags. All AI-extracted data are also subjected to automated indexing and classification, placing files and folders in a structured repository that makes searching or retrieval of information quick and easy. You can also electronically sign documents straight from the app or through integration with your existing DocuSign account.
AI Bots
AI-powered EZOFIS Bots allows the creation of an augmented digital workplace. These bots assist your employees as one of the co-workers to machine learning, smartly interact with them, suggest workflows optimization, and provide intelligence to assist the workforce in efficient data-driven process improvement techniques.
Show MoreOverview of EZOFIS Features
- Digital Workplace Management
- Document Capture
- AI Indexing
- Workflow Automation
- Enterprise Content Management
- AI Bots
- Customizable Forms
- Advanced Search
What Problems Will EZOFIS Solve?
A) Information at the right time helps improve business: Gary works as customer service head. He gets plenty of calls and questions regarding client cases from the customer service agents while they make the customer wait. 60% of Gary’s time goes into helping the agents by answering them. Gary aims to improve customer satisfaction to 99% and sales conversion for repeat business up to 75% as per their business goals. Meeting his goals is a challenge because of the time he spends in daily hustles. Gary’s company deployed the EZOFIS Digital Workspace solution, which made agents get the correct information about the customers, thus drastically reducing their questions to Gary. Gary can now monitor and control the customer workflows using EZOFIS to ensure their satisfaction and get repeat sales orders. Their business is improved, and their goals are now met with EZOFIS.
B) Improve operational efficiency: Stacy is an Operations manager in a manufacturing company, manages the assembly line, and ensures the sales orders are processed right from the Order to Cash. Her issue is that many manual tasks are involved in sales order processing. She has to find interns and admins to manually check the invoices and feed them to the system for production. She could not establish a meaningful connection between the sales order, procurement, budget, production, logistics, and accounts. The slowdown between each stage impacts business profitability for up to $200,000. Stacy chose EZOFIS for automating their sales order processing using AI technology. Additionally, EZOFIS connected all the workflows together, and now Stacy can see a meaningful connection using the dashboard and work for improved operational efficiency.
C) Expedite processes: Indra is a CEO for a facility management company that provides outsourced technical services to 1000+ companies spread across the entire continent. Their technical engineers with various skills are spread across the continent. Her customers complain that the engineers are not coming on time to fix the issues and might cancel the contract if it continues. This year, her main goal is to reduce the SLA drastically from 24Hrs to 7 Hrs. She deployed EZOFIS to automate the entire workflow across all the departments. EZOFIS AI capabilities ensure the right engineer for the job is assigned automatically based on their skillset and location closer to the client. EZOFIS is also integrated with IoT devices for the proactive assignment of engineers for issues that are prompted directly from the machines. Now Indra achieved her goal of bringing down to 7hrs of SLA and gaining more contracts.
Awards & Quality Certificates
EZOFIS Position In Our Categories
Bearing in mind businesses have distinctive business-related wants, it is reasonable they steer clear of purchasing an all-encompassing, “perfect” system. Still, it would be difficult to try to chance on such an app even among widely used software products. The clever thing to undertake should be to tabulate the various critical functions which demand examination such as important features, pricing, skill levels of staff members, organizational size, etc. The second step is, you must follow through your product research fully. Read these EZOFIS evaluations and look into each of the software systems in your list more closely. Such well-rounded product research ensure you keep away from ill-fitting applications and buy the system which offers all the aspects your business requires to realize efficiency.
Position of EZOFIS in our main categories:
TOP
100
EZOFIS is one of the top 100 Workflow Management Software products
Every organization has different needs and requires an application that can be customized for their size, type of workers and clients, and the particular industry they are in. For these reasons, no software can provide perfect tools off-the-shelf. When you look for a software app, first be sure what you require it for. Read some EZOFIS Workflow Management Software reviews and ask yourself do you desire basic features or do you want sophisticated functionality? Are there any industry-specific tools that you are looking for? Get the answers to these queries to assist your search. There are plenty of aspects that you need to mull over and these include your finances, particular business needs, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally zero in on the system that provides all that you need to boost your company competence and productivity.
How Much Does EZOFIS Cost?
EZOFIS Pricing Plans:
Free Trial
Personal Edition
Free
Business Edition
Contact vendor
Enterprise Edition
Contact vendor
What are EZOFIS pricing details?
EZOFIS Pricing Plans:
Free Trial
Personal Edition
Free
Business Edition
Contact vendor
Enterprise Edition
Contact vendor
The EZOFIS enterprise pricing details are available only upon request. Contact the vendor for more information. It also offers the personal edition for free.
Personal Edition – Free
- Document Capture
- AI Indexing
- Document Repository
- Search and Retrieve Feature
Business Edition –Contact vendor
- All Personal Edition Features +
- Digital Workplace Management
- Workflow Automation
- Customizable Forms
- Third-party Integration
Enterprise Edition – By quote
- All Business Edition Features +
- Enterprise Content Management
- Advanced Workflow
- Bigdata
- AI Bots
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We realize that when you decide to get a Workflow Management Software it’s important not only to learn how experts score it in their reviews, but also to discover if the actual users and enterprises that bought it are actually happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and EZOFIS reviews across a broad array of social media sites. The data is then displayed in an easy to digest format indicating how many people had positive and negative experience with EZOFIS. With that information at your disposal you will be equipped to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
- German
- Hindi
- Spanish
- French
- Dutch
- Portugese
- Polish
- Swedish
Pricing Model
- Free
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for EZOFIS?
EZOFIS can seamlessly integrate with other business applications including the following:
- Sharepoint
- Office365
- GSuite
- Salesforce
- DocuSign
- Oracle SAP
- Adobe
- PayPal
- Stripe
- Moneris
- openapi
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