EZStay Review
What is EZStay?
EZStay is a cloud-based guest management application designed to provide guests in hotels or properties with a unique, consistent, contactless experience. You can use this intuitive, customizable, and secure web app to gain customer trust, confidence, and loyalty, automate your guest services and maximize revenues. EZStay aids businesses in the hospitality industry to attain positive results, including hotels, resorts, spas, fitness and wellbeing centers, serviced apartments, and luxury retreats.
EZStay lets guests quickly and conveniently access online booking details, check-in and out, request services, send payments, and leave feedback and reviews by scanning a QR code. The guest management app can connect and work with PMS systems, payment gateways, and social media platforms through API integration.
You can also create and customize services, billing methods, terms and conditions, and policies and generate and send electronic invoices to guests. EZStay lets you get intelligent and valuable insights into your hotel or property business performance.
Show MoreOverview of EZStay Benefits
Exceptional Guest Experience
With EZStay, you can deliver a stress-free and outstanding experience to guests at every stage of their stay. Your guests can access the web app by scanning a QR code on their mobile phones. They don’t need to download any application. The unique QR code can be placed in different areas of your hotel or property, like at the front desk, in the lobby, and in rooms.
They can enter booking details, verify their identity, and access a digital room key when they arrive and check in. EZStay also allows them to access and avail services anywhere and anytime they want during their stay.
Guests can check out within the app as well. They’ll receive and review a bill with a list of all fees, charges, and expenses they incurred throughout their stay, including all of the services they consumed.
Service Digitalisation
EZStay allows you to streamline the services you want to offer guests. You can set up, configure, and deliver services with greater flexibility and scalability. Some examples of such services are concierge, room service, table reservation, maintenance, housekeeping, salon, spa, body massage, in-house shopping, gym, swimming pool, tennis, and badminton.
The app permits providing upsell, cross-sell, and free services and handling the availability of such services. Plus, you can customize your services depending on customer tastes and preferences at the local, regional, or global level.
The services are available to guests for access and booking throughout the whole day and week via an easy-to-use, self-service menu. You can maximize your revenues while enabling guests to spend enjoyable, relaxing, and meaningful moments staying at your hotel or property.
Intelligent Business Analytics
Powered by its artificial intelligence engine, EZStay lets you obtain smart and insightful analytics to track and assess the performance of your business. You can monitor KPIs and metrics, like occupancy rate, average daily rate, revenue per available room, revenue per service type, and most popular services.
EZStay allows slicing and dicing and drilling down data. That way, you’ll understand the data that matters most to you. For instance, you can check specific KPIs or metrics for single or multiple properties across the world or within a certain cluster, region, state, or city.
Show MoreOverview of EZStay Features
- QR Code Scanning
- Check-in & Check-out
- Configurable Services
- Service Upsell & Cross-sell
- Self-Service Menu
- Live Chat
- Split Bill
- Digital Invoices
- Custom Terms & Conditions
- Custom Privacy Policies
- Reviews
- API Integration
- Analytics
Awards & Quality Certificates
EZStay Position In Our Categories
Since companies have special business-related requirements, it is wise that they avoid choosing a one-size-fits-all, ideal software system. However, it is almost impossible to pinpoint such application even among widely used software systems. The best step to do should be to shortlist the various critical factors that need deliberation like crucial features, pricing, technical skill levels of the users, company size, etc. The second step is, you should conduct your research systematically. Browse over some of these EZStay review articles and look over each of the software solutions in your list more closely. Such all-encompassing product investigation guarantee you avoid ill-fitting applications and select the system which has all the benefits your business requires to achieve growth.
Position of EZStay in our main categories:
TOP
100
EZStay is one of the top 100 Property Management Software products
TOP
50
EZStay is one of the 50 Real Estate Management Software products
If you are considering EZStay it could also be beneficial to analyze other subcategories of Property Management Software gathered in our database of SaaS software reviews.
There are popular and widely used applications in each software category. But are they necessarily the best fit for your company’s special needs? A market-leading software application may have thousands of customers, but does it offer what you need? For this reason, do not blindly shell out for popular systems. Read at least a few EZStay Property Management Software reviews and consider the factors that you want in the software such as the fees, main features, available integrations etc. Then, select a few systems that fit your needs. Try out the free trials of these products, read online opinions, get information from the vendor, and do your homework meticulously. This exhaustive groundwork is sure to aid you find the best software application for your company’s specific needs.
How Much Does EZStay Cost?
EZStay Pricing Plans:
Free Trial
Boutique
Contact vendor
Elite
Contact vendor
Luxury
Contact vendor
What are EZStay pricing details?
EZStay Pricing Plans:
Free Trial
Boutique
Contact vendor
Elite
Contact vendor
Luxury
Contact vendor
EZStay is available in subscription-based or perpetual licensing model. You can choose from three service tiers based on your hospitality business’ size and scale.
The app can be deployed on the provider’s dedicated cloud infrastructure or your own on-premise IT .Kindly contact the provider for exact enterprise pricing.
Boutique
- AWS hosting
- EZStay’s dedicated cloud environment
- GDPR compliance
- Social distancing compliance
- One-time setup fee based on scope
- Organisation
- Configuration
- Admin
- Branding
- Integration with multiple PMS systems, Trust Pilot, Google Reviews, and social media
- Customizable templates for invoices and terms & conditions
- Roles & user permissions
- Fully configurable features
- Admin panel
- Service categories
- Services per category
- Integration with up to 10 payment gateways
- Guest app
- Staff app (optional and chargeable)
- Custom digital invoices (optional and chargeable)
- Integration with Trust Pilot (optional and chargeable)
- Integration with social media (optional and chargeable
Elite
- All features in Boutique, Plus:
- EZStay’s dedicated cloud environment
- Super admin
- Integration with up to 20 payment gateways
- Up to 249 properties
- Custom digital invoices (optional and free)
- Integration with Trust Pilot (optional and free)
- Integration with social media (optional and free)
- Dedicated account manager
- Room key (optional and chargeable)
- Guest analytics, RevPAR, and occupancy rate (optional and chargeable)
- Live chat (optional but chargeable)
Luxury
- All features in Elite, Plus:
- EZStay’s dedicated cloud or client’s own cloud environment
- Integration with unlimited payment gateways
- 250+ properties
- Staff app (optional and free)
- Custom digital invoices (optional and free)
- Integration with Trust Pilot (optional and free)
- Integration with social media (optional and free)
- Dedicated account manager
- Room key (optional and chargeable)
- Guest analytics, RevPAR, and occupancy rate (optional and chargeable)
- Live chat (optional but chargeable
User Satisfaction
Positive Social Media Mentions
4
Negative Social Media Mentions
0
We know that when you decide to purchase a Property Management Software it’s important not only to learn how experts rank it in their reviews, but also to find out if the actual people and enterprises that purchased it are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and EZStay reviews across a wide array of social media sites. The data is then displayed in a simple to understand way indicating how many people had positive and negative experience with EZStay. With that information at your disposal you should be ready to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Monthly payment
- One-time payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for EZStay?
EZStay integrates with:
- PMS systems
- Social media platforms
- Payment gateways
- Google Reviews
- Trust Pilot
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