Facilio Review

Our score: 8.0 User satisfaction: 96%

What is Facilio?

Facilio is an intuitive facility management software built for large enterprises. The software seamlessly centralizes and links building performance insights through its integration capabilities with various automation systems such as Lightning, Elavator, and more through an IoT-driven Edge software agent.

In contrast to other more complex platforms in the market, Facilio offers simple but comprehensive portfolio visibility through its complete suite of tools for maintenance and operations: facility staff, operational, asset, inventory, space and more. It equips customers with an industry-first ML-driven detection and diagnosis of anomalies across a portfolio of structures and synchronizes with resolution workflows to fix anomalies and system disruptions.

Overview of Facilio Benefits

Maintenance management

Facilio offers various features for maintenance management. It boasts of image verification capabilities to enhance data reliability for work orders, paperless collaboration to enable cross-cutting team collaboration as well as team efficiency tools that can track average resolutions, and the number of work requests. The tool is best-suited for real-estate professionals. Meanwhile, its capabilities for workload prioritization, templates and triggers, real-time updates, reporting, and portals serve any industry and enables quick centralizations and efficient maintenance management. It also makes it possible to restrict access depending on roles and permissions.

Asset management 

Facilio gives users a centralized information repository. Beyond this, it identifies system inconsistencies, system errors, and inefficiencies, and then synchronizes with various systems to resolve these issues. Facilio centralizes all portfolio assets in one place. The software also makes it possible to map out every process in the asset workflow cycle and monitors the condition and status of such processes and specific requirements. With its tools for deep analysis, asset performance prediction and estimation, and automated resolution, Facilio can help businesses run their assets better.

Sustainability management

Sustainability should be at the core of every business, big or small. Facilio makes it feasible to leverage sustainability insights, identify irregularities and gaps, as well as achieve better sustainability across the portfolio. It provides tools for energy analysis through a centralized platform.

Overview of Facilio Features

  • Asset management
  • Maintenance management
  • Sustainability management
  • Centralized system
  • Mobile capability
  • Powerful integration
  • SLA compliance
  • Collaboration and communication
  • Reporting and analytics

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Facilio Position In Our Categories

Since businesses have special business needs, it is prudent they steer clear of choosing a one-size-fits-all, “perfect” business application. Having said that, it would be futile to try to stumble on such a software product even among recognizable software products. The practical step to do should be to list the different vital aspects which necessitate deliberation including major features, costing, skill aptitude of staff members, organizational size, etc. Next, you should conduct your product research exhaustively. Read some of these Facilio analyses and explore the other software programs in your list more closely. Such all-encompassing research ensure you weed out ill-fitting software products and buy the one which delivers all the benefits you require business requires to realize efficiency.

Position of Facilio in our main categories:

TOP 50

Facilio is one of the top 50 Facility Management Software products

If you are considering Facilio it could also be a good idea to analyze other subcategories of Facility Management Software gathered in our database of SaaS software reviews.

Each company has its own characteristics, and may need a particular type of Facility Management Software solution that will be fit for their business size, type of customers and employees and even particular niche they support. We advise you don't count on getting an ideal software that will work for each company regardless of their background is. It may be a good idea to read a few Facilio Facility Management Software reviews first and even then you should keep in mind what the solution is intended to do for your business and your staff. Do you require an easy and intuitive solution with just elementary functions? Will you really use the advanced tools needed by pros and big enterprises? Are there any specific features that are especially beneficial for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a reliable service that will fit your budget.

How Much Does Facilio Cost?

Facilio Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Facilio offers enterprise pricing by quote. Contact the vendor.

User Satisfaction

Positive Social Media Mentions 128
Negative Social Media Mentions 5

We realize that when you make a decision to buy Facility Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Facilio reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Facilio. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted

Language Support

  • English
  • Portugese

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Facilio pricing details?

Facilio Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Facilio offers enterprise pricing by quote. Contact the vendor.

What integrations are available for Facilio?

The software partially integrates with the following:

  • IBM Maximo
  • Accruent
  • FSI
  • PlanOn
  • Trimble Manhattan
  • Entouch
  • BuildingIQ
  • LucidConnect
  • Enertiv

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Reviewed By Nestor Gilbert
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