FeedbacQ Review
What is FeedbacQ?
FeedbacQ is a smart customer feedback management platform that utilizes machine learning algorithms to analyze feedback from customers and discover trends and patterns that lead to highly actionable insights. These insights then become the basis for decisions and actions to further improve products, services, and customer experience so as to gain and maintain high levels of customer satisfaction.
FeedbacQ is applied across many industries by businesses that are looking to drive sales and enhance business growth. Owners and operators in various sectors such as hotels, restaurants, retail outlets, events and promotions, market research, healthcare, and more are using FeedbacQ to gather actual comments from the customers and derive high value, highly actionable intelligence that they can use to achieve their business goals.
Show MoreOverview of FeedbacQ Benefits
FeedbacQ makes it quick and easy for you and your team to create customized and efficient surveys and distribute them to your customers and target audience through its advanced web platform. With its user-friendly interface, you can make attractive, professional-looking surveys that empowers your respondents to provide their feedback and commentaries.
You don’t have to be at the office working on your desktop to capture what your customers have to say. Even on the go, FeedbacQ allows you to gather all your customers’ feedback via your smartphone or tablet. That means you get them immediately though FeedbacQ’s iOS or Android app.
Thanks to its machine-learning algorithms, you will never have to perform manual analysis and scoring of your customers’ feedback. The software digs deep into mountains of feedback you get from your respondents and thoroughly analyzes them for patterns and trends.
Whatever prevalent mood or opinion your customers have for your company, you will know. No more reading between the lines and looking for cues and clues. FeedbacQ gives you a clear picture of what your customers want or look for. All you have to do is address the opportunity, take affirmative steps to ensure that your customers’ concerns are addressed to improve overall satisfaction.
Show MoreOverview of FeedbacQ Features
- Deep Analytics
- Multi-Language Support
- Multi-Device Support
- Works Offline
- Multiple Question Types
- Fully Customizable Branding
- Display Offers & Special Promotions
- Support For Media
- Support For Kiosk Mode
- Net Promoter Score10 Email Reports
- Support For Android & iPads
What Problems Will FeedbacQ Solve?
1) If customers are not retaining and they are unsatisfied with the services or products of the entity.
FeedbacQ enables them to easily gather and analyze feedback from customers and use their customers’ perspective to improve and streamline their business decision-making process.
2) To find the root problem of the loss-making area
FeedbacQ makes it simple to compare feedback from various periods to track regress and gain insights on customer feedback regarding the root problem.
3) Shortage of reviews and likes on various social media channels
Push customized content onto customers through multiple channels integrated with FeedbacQ to get more reviews and engagement on various social media platforms
Awards & Quality Certificates
FeedbacQ Position In Our Categories
Keeping in mind businesses have distinct business-related wants, it is rational they abstain from seeking an all-in-one, ideal software system. However, it would be almost impossible to pinpoint such application even among branded software products. The logical thing to do is to write the various significant factors that require examination including major features, costing, skill levels of the employees, company size, etc. The second step is, you should perform the product research systematically. Browse through some FeedbacQ analyses and scrutinize the other software products in your shortlist in detail. Such well-rounded product investigation ascertain you circumvent unsuitable software solutions and buy the system that meets all the aspects your company requires to be successful.
Position of FeedbacQ in our main categories:
TOP
500
FeedbacQ is one of the top 500 CRM Software products
It's crucial to keep in mind that virtually no software in the Reviews Management Software category will be a perfect solution able to match all the requirements of different company types, sizes and industries. It may be a good idea to read a few FeedbacQ Reviews Management Software reviews first as specific software may dominate only in a very small group of applications or be created with a really specific industry in mind. Others may function with an intention of being simple and intuitive and therefore lack complicated features needed by more experienced users. You can also come across services that support a large group of users and give you a powerful feature set, however that frequently comes at a higher cost of such a software. Make sure you're aware of your needs so that you select a software that provides specifically the features you search for.
How Much Does FeedbacQ Cost?
FeedbacQ Pricing Plans:
Free Trial
Monthly
Starts at ₹1,000/device/month
Annually
Starts at ₹10,000/device/month
What are FeedbacQ pricing details?
FeedbacQ Pricing Plans:
Free Trial
Monthly
Starts at ₹1,000/device/month
Annually
Starts at ₹10,000/device/month
FeedbacQ offers a flexible enterprise pricing (monthly or annually) based on the number of devices.
- Monthly – starts at ₹1,000/device/month
- Annually – starts at ₹10,000/device/month
User Satisfaction
Positive Social Media Mentions
2
Negative Social Media Mentions
0
We know that when you decide to get a Reviews Management Software it’s vital not only to learn how professionals rank it in their reviews, but also to check if the real people and companies that bought these solutions are indeed content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FeedbacQ reviews across a vast range of social media sites. The information is then featured in an easy to understand way showing how many clients had positive and negative experience with FeedbacQ. With that information available you should be equipped to make an informed purchasing choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for FeedbacQ?
FeedbacQ could be integrated with Management Information System (MIS) and other software if the concerned solution makes accessible for FeedbacQ.
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