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FeedbacQ Review

FeedbacQ
Our score: 8.0 User satisfaction: 100%

What is FeedbacQ?

FeedbacQ is a smart customer feedback management platform that utilizes machine learning algorithms to analyze feedback from customers and discover trends and patterns that lead to highly actionable insights. These insights then become the basis for decisions and actions to further improve products, services, and customer experience so as to gain and maintain high levels of customer satisfaction.

FeedbacQ is applied across many industries by businesses that are looking to drive sales and enhance business growth. Owners and operators in various sectors such as hotels, restaurants, retail outlets, events and promotions, market research, healthcare, and more are using FeedbacQ to gather actual comments from the customers and derive high value, highly actionable intelligence that they can use to achieve their business goals.

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Overview of FeedbacQ Benefits

FeedbacQ makes it quick and easy for you and your team to create customized and efficient surveys and distribute them to your customers and target audience through its advanced web platform. With its user-friendly interface, you can make attractive, professional-looking surveys that empowers your respondents to provide their feedback and commentaries.

You don’t have to be at the office working on your desktop to capture what your customers have to say. Even on the go, FeedbacQ allows you to gather all your customers’ feedback via your smartphone or tablet. That means you get them immediately though FeedbacQ’s iOS or Android app.

Thanks to its machine-learning algorithms, you will never have to perform manual analysis and scoring of your customers’ feedback. The software digs deep into mountains of feedback you get from your respondents and thoroughly analyzes them for patterns and trends.

Whatever prevalent mood or opinion your customers have for your company, you will know. No more reading between the lines and looking for cues and clues. FeedbacQ gives you a clear picture of what your customers want or look for. All you have to do is address the opportunity, take affirmative steps to ensure that your customers’ concerns are addressed to improve overall satisfaction.

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Overview of FeedbacQ Features

  • Deep Analytics
  • Multi-Language Support
  • Multi-Device Support
  • Works Offline
  • Multiple Question Types
  • Fully Customizable Branding
  • Display Offers & Special Promotions
  • Support For Media
  • Support For Kiosk Mode
  • Net Promoter Score10 Email Reports
  • Support For Android & iPads

What Problems Will FeedbacQ Solve?

1) If customers are not retaining and they are unsatisfied with the services or products of the entity.

FeedbacQ enables them to easily gather and analyze feedback from customers and use their customers’ perspective to improve and streamline their business decision-making process.

2) To find the root problem of the loss-making area

FeedbacQ makes it simple to compare feedback from various periods to track regress and gain insights on customer feedback regarding the root problem.

3) Shortage of reviews and likes on various social media channels

Push customized content onto customers through multiple channels integrated with FeedbacQ to get more reviews and engagement on various social media platforms

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

FeedbacQ Position In Our Categories

Bearing in mind businesses have unique business wants, it is reasonable that they avoid going for an all-encompassing, “perfect” software system. Nevertheless, it would be futile to come across such an app even among widely used software solutions. The better step to undertake would be to shortlist the varied major factors which call for a scrutiny including major features, budget, skill aptitude of staff members, company size, etc. Next, you should double down on your research fully. Have a look at some FeedbacQ reviews and explore each of the software programs in your shortlist in detail. Such all-encompassing research guarantees you keep away from unsuitable software solutions and pay for the system that delivers all the function your company requires.

Position of FeedbacQ in our main categories:

TOP 500

FeedbacQ is one of the top 500 CRM Software products

Since each enterprise has specific business requirements, it is prudent for them to refrain from looking for a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such a system even among widely used software solutions. The clever thing to do would be to jot down the various vital elements that require consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some FeedbacQ Reviews Management Software reviews and investigate each of the other apps in your shortlist in detail. Such exhaustive research can make sure you reject ill-fitting applications and select the system that offers all the elements you need for business success.

How Much Does FeedbacQ Cost?

FeedbacQ Pricing Plans:

Free Trial

Monthly

Starts at ₹1,000/device/month

Annually

Starts at ₹10,000/device/month

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What are FeedbacQ pricing details?

FeedbacQ Pricing Plans:

Free Trial

Monthly

Starts at ₹1,000/device/month

Annually

Starts at ₹10,000/device/month

FeedbacQ offers a flexible enterprise pricing (monthly or annually) based on the number of devices.

  • Monthly – starts at ₹1,000/device/month
  • Annually – starts at ₹10,000/device/month

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you decide to buy a Reviews Management Software it’s important not only to find out how professionals evaluate it in their reviews, but also to check if the actual clients and businesses that bought it are genuinely satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and FeedbacQ reviews across a broad range of social media sites. The information is then presented in a simple to digest way revealing how many users had positive and negative experience with FeedbacQ. With that information at hand you should be equipped to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FeedbacQ?

FeedbacQ could be integrated with Management Information System (MIS) and other software if the concerned solution makes accessible for FeedbacQ.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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