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FeedbacQ Review

FeedbacQ
Our score: 8.0 User satisfaction: 100%

What is FeedbacQ?

FeedbacQ is a smart customer feedback management platform that utilizes machine learning algorithms to analyze feedback from customers and discover trends and patterns that lead to highly actionable insights. These insights then become the basis for decisions and actions to further improve products, services, and customer experience so as to gain and maintain high levels of customer satisfaction.

FeedbacQ is applied across many industries by businesses that are looking to drive sales and enhance business growth. Owners and operators in various sectors such as hotels, restaurants, retail outlets, events and promotions, market research, healthcare, and more are using FeedbacQ to gather actual comments from the customers and derive high value, highly actionable intelligence that they can use to achieve their business goals.

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Overview of FeedbacQ Benefits

FeedbacQ makes it quick and easy for you and your team to create customized and efficient surveys and distribute them to your customers and target audience through its advanced web platform. With its user-friendly interface, you can make attractive, professional-looking surveys that empowers your respondents to provide their feedback and commentaries.

You don’t have to be at the office working on your desktop to capture what your customers have to say. Even on the go, FeedbacQ allows you to gather all your customers’ feedback via your smartphone or tablet. That means you get them immediately though FeedbacQ’s iOS or Android app.

Thanks to its machine-learning algorithms, you will never have to perform manual analysis and scoring of your customers’ feedback. The software digs deep into mountains of feedback you get from your respondents and thoroughly analyzes them for patterns and trends.

Whatever prevalent mood or opinion your customers have for your company, you will know. No more reading between the lines and looking for cues and clues. FeedbacQ gives you a clear picture of what your customers want or look for. All you have to do is address the opportunity, take affirmative steps to ensure that your customers’ concerns are addressed to improve overall satisfaction.

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Overview of FeedbacQ Features

  • Deep Analytics
  • Multi-Language Support
  • Multi-Device Support
  • Works Offline
  • Multiple Question Types
  • Fully Customizable Branding
  • Display Offers & Special Promotions
  • Support For Media
  • Support For Kiosk Mode
  • Net Promoter Score10 Email Reports
  • Support For Android & iPads

What Problems Will FeedbacQ Solve?

1) If customers are not retaining and they are unsatisfied with the services or products of the entity.

FeedbacQ enables them to easily gather and analyze feedback from customers and use their customers’ perspective to improve and streamline their business decision-making process.

2) To find the root problem of the loss-making area

FeedbacQ makes it simple to compare feedback from various periods to track regress and gain insights on customer feedback regarding the root problem.

3) Shortage of reviews and likes on various social media channels

Push customized content onto customers through multiple channels integrated with FeedbacQ to get more reviews and engagement on various social media platforms

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
An award given to products that have recently entered the market but are already becoming very popular

FeedbacQ Position In Our Categories

Since businesses have specific business requirements, it is prudent they avoid deciding on a one-size-fits-all, ”best” business program. Having said that, it would be futile to stumble on such application even among well-known software systems. The sensible thing to do is to shortlist the several major functions which need inspection like key features, packages, technical skill competence of staff members, organizational size, etc. Next, you should do your research fully. Have a look at some FeedbacQ analyses and check out each of the software options in your shortlist more closely. Such comprehensive research ascertain you weed out ill-fitting software solutions and subscribe to the one which offers all the tools your company requires.

Position of FeedbacQ in our main categories:

TOP 500

FeedbacQ is one of the top 500 CRM Software products

There are trendy and widely used solutions in each software category. But are they automatically the best fit for your enterprise’s special needs? A trendy software product may have thousands of customers, but does it present what you need? For this reason, do not blindly shell out for popular systems. Read at least a few FeedbacQ Reviews Management Software reviews and consider the aspects that you wish to have in the software such as the price, main functionality, available integrations etc. Then, select a few solutions that fit your requirements. Try out the free trials of these apps, read online reviews, get clarifications from the maker, and do your investigation systematically. This exhaustive research is certain to help you select the most excellent software application for your organization’s special requirements.

How Much Does FeedbacQ Cost?

FeedbacQ Pricing Plans:

Free Trial

Monthly

Starts at ₹1,000/device/month

Annually

Starts at ₹10,000/device/month

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What are FeedbacQ pricing details?

FeedbacQ Pricing Plans:

Free Trial

Monthly

Starts at ₹1,000/device/month

Annually

Starts at ₹10,000/device/month

FeedbacQ offers a flexible enterprise pricing (monthly or annually) based on the number of devices.

  • Monthly – starts at ₹1,000/device/month
  • Annually – starts at ₹10,000/device/month

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you choose to purchase a Reviews Management Software it’s crucial not only to see how professionals evaluate it in their reviews, but also to discover if the real people and companies that use this software are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and FeedbacQ reviews across a broad array of social media sites. The data is then featured in a simple to digest way showing how many clients had positive and negative experience with FeedbacQ. With that information at hand you will be equipped to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FeedbacQ?

FeedbacQ could be integrated with Management Information System (MIS) and other software if the concerned solution makes accessible for FeedbacQ.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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