Feefo Review

Our score: 7.3 User satisfaction: N/A

What is Feefo?

Feefo is an automated customer feedback solution that is cost effective and very powerful in terms of gathering and analyzing genuine feedbacks, suggestions, and observations from actual customers. On top of being a feedback gathering engine, Feefo also enhances the SEO (search engine optimization) values of its clients’ websites and improves their Google seller ratings.

Feefo also provides users with a quick response tool, enabling them to immediately engage and communicate with their customers once feedback has been received.

Overview of Feefo Benefits

Feefo is a simple software that comes with a plethora of benefits. With genuine feedback from genuine customers, Feefo users can easily derive actionable, high-value insights and come up with better solutions, products and services that will meet and even excel the customer expectations.

Also, Feefo helps in improving business image and ratings in Google, social media, and more.

  • Earn more Gold Stars in Google
  • Improve traffic volume
  • Save more money by reducing PPC advertising costs by as much as 20%
  • Genuine product reviews translate to organic traffic increase and enhanced conversions
  • Gauge own ROI using Feefo

Overview of Feefo Features

  • Feefo Places
  • Website Integration
  • Social Media Sharing
  • Insights
  • Trusted Merchant
  • Feefo for Motor Sales

Feefo Position In Our Categories

Since businesses have specific business requirements, it is only rational that they avoid adopting an all-encompassing, “perfect” software. Having said that, it would be hard to chance on such an app even among well-known software products. The practicable step to do can be to list the various important aspects that require consideration such as key features, costing, skill capability of staff members, organizational size, etc. Thereafter, you must double down on your research exhaustively. Have a look at some Feefo evaluations and scrutinize each of the applications in your shortlist in detail. Such all-encompassing product investigation makes sure you weed out mismatched software solutions and pay for the one which provides all the aspects you require company requires.

Position of Feefo in our main categories:

TOP 500

Feefo is one of the top 500 Customer Support Software products

If you are considering Feefo it might also be beneficial to analyze other subcategories of Customer Support Software listed in our base of SaaS software reviews.

There are popular and widely used systems in each software group. But are they essentially the best fit for your organization’s specific requirements? A market-leading software solution may have thousands of customers, but does it provide what you require? For this reason, do not blindly spend on popular systems. Read at least a few Feefo Customer Support Software reviews and mull over the factors that you desire in the software such as the fees, main tools, available integrations etc. Then, select a few solutions that fit your requirements. Check out the free trials of these platforms, read online opinions, get clarifications from the vendor, and do your research meticulously. This in-depth groundwork is certain to aid you choose the best software platform for your company’s unique wants.

How Much Does Feefo Cost?

Feefo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Feefo reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Feefo. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Mac


  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

Popular Feefo Alternatives

Top Competitors To Feefo By Price

Trending Customer Support Software Reviews

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Feefo Comparisons

What are Feefo pricing details?

Feefo Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.

What integrations are available for Feefo?

No information available.


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Reviewed By Jenny Chang
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