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Logicalware MailManager Review

Logicalware MailManager
Our score: 7.3 User satisfaction: 100%

What is Logicalware MailManager?

Logicalware MailManager is a customer support platform based in the cloud and designed to specifically help business manage  inbound email and social media inquiries and deliver solutions to their clients. The system is simple to set up and geared for immediate deployment, giving users the capability to respond quickly to the queries of their customers and consistently and deliver solutions. From the administrator’s standpoint, users can manage, track, and report on all facets of their customer service process.

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Overview of Logicalware MailManager Benefits

LogicalWare Mailmanager helps users organize their inbox and improve their customer service, delivered via multiple channels. Here are some of the advantages LogicalWare MailManager brings to the table:

  • A customer service solution that is both user- and budget-friendly that caters to businesses of all sizes across several industries.
  • Respond and deliver customer solutions via a myriad of popular vehicles and channels, ranging from chat, email, social media, and tailored solutions.
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Overview of Logicalware MailManager Features

  • Multiple Customer Service channels (Email, chat, social media)
  • Consulting & Training
  • Integration & Customisation

Logicalware MailManager Position In Our Categories

Since companies have distinct business needs, it is prudent that they steer clear of subscribing to a one-size-fits-all, ”best” solution. Nevertheless, it would be almost impossible to pinpoint such application even among sought-after software solutions. The right thing to do can be to write down the different important aspects that necessitate analysis such as essential features, costing, technical skill aptitude of staff members, organizational size, etc. The second step is, you should follow through the research comprehensively. Have a look at these Logicalware MailManager evaluations and explore each of the applications in your shortlist more closely. Such all-encompassing research ensure you avoid unsuitable applications and subscribe to the one which has all the function your business requires.

Position of Logicalware MailManager in our main categories:

TOP 500

Logicalware MailManager is one of the top 500 Customer Support Software products

If you are interested in Logicalware MailManager it could also be beneficial to examine other subcategories of Customer Support Software gathered in our base of SaaS software reviews.

Each enterprise is different, and might need a particular type of Customer Support Software solution that will be designed for their business size, type of clients and staff and even individual industry they cater to. We advise you don't count on finding a perfect software that is going to work for each company regardless of their background is. It may be a good idea to read a few Logicalware MailManager Customer Support Software reviews first and even then you should keep in mind what the solution is supposed to do for your business and your employees. Do you require an easy and intuitive service with only basic features? Will you actually use the complex functionalities needed by pros and large enterprises? Are there any particular features that are especially practical for the industry you work in? If you ask yourself these questions it will be much easier to find a solid app that will fit your budget.

How Much Does Logicalware MailManager Cost?

Logicalware MailManager Pricing Plans:

Free Trial

Regular

£39/agent/month

Complete

£44/agent/month

Enterprise

By Quote

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What are Logicalware MailManager pricing details?

Logicalware MailManager Pricing Plans:

Free Trial

Regular

£39/agent/month

Complete

£44/agent/month

Enterprise

By Quote

LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.

Regular – £39/agent/month

  • Unlimited Email Accounts
  • 1 Facebook Account
  • 1 Twitter Account
  • 1 Chat User
  • 1 Chat

Complete – £44/agent/month

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

Enterprise – By Quote

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We are aware that when you choose to get a Customer Support Software it’s important not only to find out how professionals rank it in their reviews, but also to find out whether the actual users and enterprises that purchased these solutions are indeed happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Logicalware MailManager reviews across a broad array of social media sites. The data is then displayed in a simple to digest form revealing how many users had positive and negative experience with Logicalware MailManager. With that information at hand you should be prepared to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based
  • Windows Mobile

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Logicalware MailManager?

LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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