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Logicalware MailManager REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 7.3

What is Logicalware MailManager?

Logicalware MailManager is a customer support platform based in the cloud and designed to specifically help business manage  inbound email and social media inquiries and deliver solutions to their clients. The system is simple to set up and geared for immediate deployment, giving users the capability to respond quickly to the queries of their customers and consistently and deliver solutions. From the administrator’s standpoint, users can manage, track, and report on all facets of their customer service process.

Overview of Logicalware MailManager Benefits

LogicalWare Mailmanager helps users organize their inbox and improve their customer service, delivered via multiple channels. Here are some of the advantages LogicalWare MailManager brings to the table:

  • A customer service solution that is both user- and budget-friendly that caters to businesses of all sizes across several industries.
  • Respond and deliver customer solutions via a myriad of popular vehicles and channels, ranging from chat, email, social media, and tailored solutions.

Overview of Logicalware MailManager Features

  • Multiple Customer Service channels (Email, chat, social media)
  • Consulting & Training
  • Integration & Customisation

Logicalware MailManager Position In Our Categories

Position of Logicalware MailManager in our main categories:

200

Logicalware MailManager is one of the top 200 Customer Support Software products

200

Logicalware MailManager is one of the 200
Customer Support Software products


Logicalware MailManager is also listed in the following subcategories:

Category:Position:Category:Position:
Help Desk & Ticketing Software#35
Category:Position:
Help Desk & Ticketing Software#35

Every enterprise has different requirements and requires an application that can be personalized for their size, type of staff members and buyers, and the particular industry they are in. For these reasons, no platform can offer perfect functionality out-of-the-box. When you try to find a software product, first be sure what you need it for. Read some Logicalware MailManager reviews and ask yourself do you need basic tools or do you want advanced functionality? Are there any industry-specific tools that you are looking for? Find the answers to these queries to help your search. There are lots of aspects that you need to mull over and these include your budget, particular business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the system that provides all that you want to improve your firm competence and productivity.

How Much Does Logicalware MailManager Cost?

Logicalware MailManager Pricing Plans:
Free trial
Regular
£39/agent/month
Complete
£44/agent/month
Enterprise
By Quote

LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.

Regular – £39/agent/month

  • Unlimited Email Accounts
  • 1 Facebook Account
  • 1 Twitter Account
  • 1 Chat User
  • 1 Chat

Complete – £44/agent/month

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

Enterprise – By Quote

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Logicalware MailManager reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Logicalware MailManager. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

3

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TICKETS

What are Logicalware MailManager pricing details?

Logicalware MailManager Pricing Plans:
Free trial
Regular
£39/agent/month
Complete
£44/agent/month
Enterprise
By Quote

LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.

Regular – £39/agent/month

  • Unlimited Email Accounts
  • 1 Facebook Account
  • 1 Twitter Account
  • 1 Chat User
  • 1 Chat

Complete – £44/agent/month

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

Enterprise – By Quote

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

What integrations are available for Logicalware MailManager?

LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.

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