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Logicalware MailManager Review

Logicalware MailManager
Our score: 7.3 User satisfaction: 100%

What is Logicalware MailManager?

Logicalware MailManager is a customer support platform based in the cloud and designed to specifically help business manage  inbound email and social media inquiries and deliver solutions to their clients. The system is simple to set up and geared for immediate deployment, giving users the capability to respond quickly to the queries of their customers and consistently and deliver solutions. From the administrator’s standpoint, users can manage, track, and report on all facets of their customer service process.

Overview of Logicalware MailManager Benefits

LogicalWare Mailmanager helps users organize their inbox and improve their customer service, delivered via multiple channels. Here are some of the advantages LogicalWare MailManager brings to the table:

  • A customer service solution that is both user- and budget-friendly that caters to businesses of all sizes across several industries.
  • Respond and deliver customer solutions via a myriad of popular vehicles and channels, ranging from chat, email, social media, and tailored solutions.

Overview of Logicalware MailManager Features

  • Multiple Customer Service channels (Email, chat, social media)
  • Consulting & Training
  • Integration & Customisation

Logicalware MailManager Position In Our Categories

Because businesses have special business-related wants, it is only prudent that they avoid selecting an all-encompassing, “perfect” software. Having said that, it is hard to discover such an app even among popular software systems. The clever thing to do is to make a list of the varied essential functions that merit analysis like critical features, pricing, skill competence of staff members, organizational size, etc. Thereafter, you should do the product research through and through. Go over some Logicalware MailManager evaluations and check out each of the software programs in your shortlist in detail. Such comprehensive product investigation guarantees you take out unsuitable software products and subscribe to the one that includes all the aspects you require company requires for success.

Position of Logicalware MailManager in our main categories:

TOP 200

Logicalware MailManager is one of the top 200 Customer Support Software products

Logicalware MailManager is also listed in the following subcategories:

Companies have different needs and requirements and no software application can be ideal in such a condition. It is futile to try to find a perfect off-the-shelf software app that fulfills all your business requirements. The intelligent thing to do would be to modify the system for your special requirements, employee skill levels, finances, and other elements. For these reasons, do not hasten and invest in well-publicized popular solutions. Though these may be widely used, they may not be the best fit for your particular wants. Do your homework, look into each short-listed application in detail, read a few Logicalware MailManager Customer Support Software reviews, speak to the seller for explanations, and finally settle for the product that provides what you want.

How Much Does Logicalware MailManager Cost?

Logicalware MailManager Pricing Plans:

Free Trial

Regular

£39/agent/month

Complete

£44/agent/month

Enterprise

By Quote

LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.

Regular – £39/agent/month

  • Unlimited Email Accounts
  • 1 Facebook Account
  • 1 Twitter Account
  • 1 Chat User
  • 1 Chat

Complete – £44/agent/month

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

Enterprise – By Quote

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Logicalware MailManager reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Logicalware MailManager. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Mac
  • Web-based
  • Windows Mobile

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Logicalware MailManager pricing details?

Logicalware MailManager Pricing Plans:

Free Trial

Regular

£39/agent/month

Complete

£44/agent/month

Enterprise

By Quote

LogicalWare’s Mail Manager platform is offered in three plans priced competitively and loaded with features that will drastically improve customer service capabilities. A 30-day free trial option is available and carries all MailManager functionalities.

Regular – £39/agent/month

  • Unlimited Email Accounts
  • 1 Facebook Account
  • 1 Twitter Account
  • 1 Chat User
  • 1 Chat

Complete – £44/agent/month

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

Enterprise – By Quote

  • Unlimited Email Accounts
  • Unlimited Facebook & Twitter Accounts
  • Unlimited Chat Users
  • Unlimited Concurrent Chats

What integrations are available for Logicalware MailManager?

LogicalWare’s MailManager offers seamless integration with their REST style API, enabling users to work in tandem with other business applications such as Salesforce, SAP or CRM systems, as well as other customer engagement systems.

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Reviewed By Jenny Chang
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