Serena Service Manager is a system developed with a process-driven approach to ITSM. It allows business and IT to work together. This platform is easy to use, inexpensive to maintain, and provides wide visibility across the service delivery lifecycle.
Serena Service Manager is the winner of Pink Elephant’s ITIL Innovation of the Year award. This product makes fluid and flexible IT service management possible. You can avail it on premise, in the cloud, or as a hybrid of the two options.
Show MoreBenefits for Business
Serena Service Manager provides a single point of contact for all services, giving users:
Benefits for IT
Serena Service Manager is built on process and designed to adapt. It helps your IT organization:
Knowing that businesses have particular business requirements, it is logical that they avoid choosing an all-in-one, “perfect” business program. Regardless, it is troublesome to try to find such application even among branded software systems. The best thing to undertake is to list the various critical factors that demand inspection such as essential features, price terms, skill ability of staff members, company size, etc. Next, you should conduct the research fully. Browse through some of these Serena Service Manager review articles and look into each of the software systems in your shortlist in detail. Such well-rounded research makes sure you stay away from mismatched apps and select the one which delivers all the benefits your business requires in growing the business.
Position of Serena Service Manager in our main categories:
Serena Service Manager is one of the top 500 Customer Support Software products
Every enterprise is different, and may require a specific Customer Support Software solution that will be designed for their company size, type of customers and staff and even individual industry they cater to. It's not wise to count on getting a perfect app that is going to work for every company no matter what their background is. It may be a good idea to read a few Serena Service Manager Customer Support Software reviews first and even then you should remember what the service is intended to do for your company and your employees. Do you require an easy and straightforward solution with just basic functions? Will you actually use the complex functionalities needed by pros and large enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it is going to be much easier to find a trustworthy solution that will match your budget.
Serena Service Manager Pricing Plans:
Serena Service Manager Pricing Plans:
Free Trial
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
For more pricing information, contact the vendor.
We realize that when you choose to get a Customer Support Software it’s important not only to find out how experts score it in their reviews, but also to find out whether the actual users and enterprises that bought these solutions are actually satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Serena Service Manager reviews across a wide range of social media sites. The information is then featured in a simple to digest way revealing how many clients had positive and negative experience with Serena Service Manager. With that information available you should be equipped to make an informed business decision that you won’t regret.
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