Serena Service Manager is a system developed with a process-driven approach to ITSM. It allows business and IT to work together. This platform is easy to use, inexpensive to maintain, and provides wide visibility across the service delivery lifecycle.
Serena Service Manager is the winner of Pink Elephant’s ITIL Innovation of the Year award. This product makes fluid and flexible IT service management possible. You can avail it on premise, in the cloud, or as a hybrid of the two options.
Show MoreBenefits for Business
Serena Service Manager provides a single point of contact for all services, giving users:
Benefits for IT
Serena Service Manager is built on process and designed to adapt. It helps your IT organization:
Since businesses have particular business needs, it is practical that they steer clear of picking an all-encompassing, “perfect” software solution. Having said that, it is futile to try to pinpoint such application even among well-known software systems. The correct step to do should be to shortlist the varied critical functions that entail investigation including essential features, costing, technical skill aptitude of the users, business size, etc. Next, you must do your research thoroughly. Have a look at some of these Serena Service Manager analyses and look over the other software programs in your shortlist more closely. Such detailed research can make sure you stay away from unfit applications and select the one that provides all the tools your business requires to achieve growth.
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Serena Service Manager is one of the top 500 Customer Support Software products
Each enterprise is different, and may require a specific Customer Support Software solution that will be adjusted to their company size, type of customers and staff and even specific industry they deal with. It's not wise to count on locating an ideal software that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few Serena Service Manager Customer Support Software reviews first and even then you should keep in mind what the software is supposed to do for your business and your workers. Do you need a simple and intuitive app with only basic features? Will you actually use the complex tools required by pros and big enterprises? Are there any particular features that are especially practical for the industry you work in? If you ask yourself these questions it is going to be much easier to get a reliable solution that will match your budget.
Serena Service Manager Pricing Plans:
Serena Service Manager Pricing Plans:
Free Trial
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
For more pricing information, contact the vendor.
We are aware that when you make a decision to buy a Customer Support Software it’s crucial not only to find out how professionals rank it in their reviews, but also to discover whether the actual clients and companies that purchased this software are actually happy with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Serena Service Manager reviews across a wide range of social media sites. The information is then featured in a simple to understand form indicating how many clients had positive and negative experience with Serena Service Manager. With that information available you should be equipped to make an informed buying choice that you won’t regret.
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