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FieldEdge Review

FieldEdge
Our score: 7.8 User satisfaction: 100%

What is FieldEdge?

FieldEdge is a simple, yet powerful field service management solution designed with the needs of home service contractors in mind. It makes it easier for businesses to sell more and save time by minimizing paperwork and providing better services. The software suits a variety of industries, including HVAC, electrical, plumbing, commercial equipment and locksmith.

It helps organize offices and turbo-charges technicians achieve enhanced productivity and efficiency. It minimizes data entry by transmitting invoices right into QuickBooks, allowing field staff to go paperless while providing better services. The software provides the in-office staff with insight information into the business and makes it easier for them to make improvements and increase recurring income. It makes billing and collection faster, ultimately boosting revenues and organizational competitiveness.

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Overview of FieldEdge Benefits

Previously dESCO, FieldEdge combines 35 years of industry experience with modern technology to deliver the leading field management software that’s not only easy to use, but also offers powerful functionality. It connects the field staff with the office and makes it easier to schedule and bill jobs. Seamless integration with QuickBooks means minimum paperwork and no duplication of information. The data goes directly into QuickBooks, which also reduces time it takes to manually input data and minimizes chances of error.

The mobile tools include Android and iOS apps and allow businesses to turbo-charge technicians and enable them to do more in less time for improved profitability. These tools also help transform them into better sales people instead of purely technical-staff. FieldEdge keeps everyone connected in real-time and allows dispatchers to see the up-to-date status of all work orders. The Dashboards are accessible from anywhere and provide a running overview of operations. This helps the management better understand processes and marketing activities that are working well and resulting in a better ROI.

FieldEdge Office covers scheduling and dispatching, customer management and service agreements. It seamlessly integrates with QuickBooks and comes with Dashboards and powerful performance reporting tools. FieldEdge Mobile includes a mobile CRM, price presentation, quotes and invoicing and mobile dispatching. Both solutions help boost recurring income and make it easier to organize, schedule and manage billing using state-of-the-art technology.

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Overview of FieldEdge Features

  • Scheduling
  • Dispatching
  • Customer management
  • Service agreement management
  • Performance reporting
  • Dashboards
  • Mobile CRM
  • Quotes
  • Invoicing
  • Price presentation
  • Mobile dispatching
  • Contact management
  • Technician scheduling
  • Work order management
  • Service history tracking
  • Customer database
  • Inventory items tracking
  • Job tracking

FieldEdge Position In Our Categories

Knowing that businesses have special business-related wants, it is only sensible that they abstain from going for a one-size-fits-all, ideal business program. Having said that, it is difficult to try to come across such application even among branded software solutions. The efficient thing to do would be to set down the numerous vital aspects which need research like major features, price plans, skill competence of the employees, company size, etc. The second step is, you should double down on the research systematically. Go over some of these FieldEdge analyses and explore each of the solutions in your shortlist in detail. Such well-rounded research makes sure you drop ill-fitting software products and select the system that delivers all the features your business requires to achieve growth.

Position of FieldEdge in our main categories:

TOP 500

FieldEdge is one of the top 500 Project Management Software products

Enterprises have unique needs and requirements and no software solution can be just right in such a situation. It is pointless to try to find an ideal off-the-shelf software product that fulfills all your business needs. The smart thing to do would be to adapt the solution for your unique requirements, worker skill levels, budget, and other factors. For these reasons, do not hasten and pay for well-publicized leading applications. Though these may be widely used, they may not be the perfect fit for your particular needs. Do your groundwork, check out each short-listed platform in detail, read a few FieldEdge Field Service Management Software - FSM reviews, call the vendor for explanations, and finally choose the application that offers what you require.

How Much Does FieldEdge Cost?

FieldEdge Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are FieldEdge pricing details?

FieldEdge Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

FieldEdge Office and Mobile’s enterprise pricing data is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 13
Negative Social Media Mentions 0

We realize that when you decide to purchase a Field Service Management Software - FSM it’s vital not only to find out how professionals evaluate it in their reviews, but also to check if the real users and companies that use this software are genuinely happy with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and FieldEdge reviews across a wide range of social media sites. The data is then featured in an easy to understand form revealing how many customers had positive and negative experience with FieldEdge. With that information at hand you will be ready to make an informed business choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for FieldEdge?

FieldEdge integrates with the following business systems and applications:

  • QuickBooks
  • Sage Intacct
  • DocuSign
  • Twilio
  • FleetSharp
  • MailChimp
  • Dispatch
  • ReviewBuzz
  • CallerID
  • FieldEdge Payments
  • GreenSky
  • Profit Rhino
  • Podium
  • LeadsNearBy
  • Customer Lobby
  • ArgoTrak GPS
  • Sales Builder Pro
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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