Fleetmatics Review
What is Fleetmatics?
Fleetmatics is a leading global vendor of fleet management apps for small and mid-sized businesses delivered as software-as-a-service (SaaS). This company’s products help companies to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforce, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.
Fleetmatics’ intuitive and affordable web-based apps provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to minimize operating and capital costs, as well as boost revenue. The company serves about 38,000 customers and approximately 757,000 subscribed vehicles worldwide.
Fleetmatics handles all the technology issues so customers can focus on their business to realize ROI that includes increased revenue, lowered costs, and ability to grow profitably.
The company’s North American headquarters are in the Boston area with added offices in Phoenix, Cleveland, Clearwater, Charlotte, and Chicago, as well as in offices in the UK, Ireland, and Australia.
Show MoreOverview of Fleetmatics Benefits
Fleetmatics REVEAL offers real-time fleet monitoring, so that the client will know what’s going on in the field real-time, and can dispatch more efficiently, improve customer service, and minimize time spent calling drivers for updates. At the same time, Fleetmatics REVEAL helps prevent breakdowns in many different ways. For instance, the system offers maintenance alerts to inform you when vehicles are due for proper maintenance, helping you prevent truck breakdowns. Alerts can be set based on calendar time, engine on-time, or mileage depending on the type of service needed.
Eventually, you get to save considerable amounts on fuel, because this fleet tracking app can help you lower costs by reducing speeding, decreasing idle times, and improving routing and dispatching. At the same time, you get to reduce unauthorized vehicle use and can quickly recover stolen vehicles. Curb unsafe driving habits before they lead to more serious issues.
Another important benefit is that by improving routing and dispatching efficiency, the fleet tracking app enables you to get more stops done per day. Customer service is improved, you reach customers faster, and consequently respond immediately to all of their emergencies. With Fleetmatics, you can obtain historical proof time on site and make service calls more efficient.
Fleetmatics WORK, on the other hand is the company’s field service management software, the biggest benefit of which is streamlining management and reducing paperwork. Purchase it to take schedules, invoices, quotes and more off your desk and onto the cloud.
Once inside the system, you will be able to control your schedule, simplify the way how you schedule and assign jobs to other employees, no matter how many times things change. At the end of the process, you will get more work done, and become more productive by simplifying, organizing, and managing your day to day operations. The mobile app will ensure everything runs smooth and fast when your techs can keep—and send—all of the essential job details in the palm of their hands.
Finally, Fleetmatics integrates smoothly with major accounting packages to make sure vital business info gets to your accountant easily.
Show MoreOverview of Fleetmatics Features
Fleetmatics REVEAL
- Fuel Management
- Fleet Management
- Fleet Maintenance
- The location of your fleet vehicles in real time
- The historical status of each vehicle
- Preventative maintenance information
- Work Order Management
- Technician Management
- Service History Tracking
- Scheduling
- Routing
- Mobile Access
- Timesheet management
- Job Tracking
- Job Management
- Inventory Control
- Customer Database
- Billing & Invoicing
Fleetmatics Position In Our Categories
Since companies have their own business requirements, it is sensible they avoid subscribing to an all-encompassing, “perfect” software solution. Needless to say, it would be futile to try to pinpoint such application even among sought-after software products. The right thing to undertake should be to jot down the various significant aspects that demand deliberation including crucial features, price terms, technical skill competence of staff, company size, etc. Then, you must double down on your research comprehensively. Go over these Fleetmatics review articles and explore the other solutions in your shortlist in detail. Such well-rounded research guarantee you stay away from ill-fitting applications and choose the one which meets all the tools your business requires.
Position of Fleetmatics in our main categories:
TOP
500
Fleetmatics is one of the top 500 Project Management Software products
It is essential to note that hardly any app in the Field Service Management Software - FSM category will be an ideal solution able to meet all the requirements of all business types, sizes and industries. It may be a good idea to read a few Fleetmatics Field Service Management Software - FSM reviews first as some solutions may dominate only in a really narrow set of applications or be prepared with a very specific industry in mind. Others might operate with an intention of being simple and intuitive and as a result lack complicated features welcomed by more experienced users. You can also come across apps that focus on a broad group of users and provide a complex feature toolbox, but that frequently comes at a more expensive price of such a software. Make sure you're aware of your needs so that you choose a software that has all the elements you look for.
How Much Does Fleetmatics Cost?
Fleetmatics Pricing Plans:
Free Trial
What are Fleetmatics pricing details?
Fleetmatics Pricing Plans:
Free Trial
Fleetmatics SMB and enterprise pricing is available only upon request. Contact the company to get your quote, and ask for more information.
User Satisfaction
Positive Social Media Mentions
33
Negative Social Media Mentions
0
We are aware that when you choose to get a Field Service Management Software - FSM it’s important not only to learn how experts evaluate it in their reviews, but also to find out whether the real users and enterprises that use this software are genuinely happy with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Fleetmatics reviews across a vast array of social media sites. The data is then presented in an easy to digest form indicating how many users had positive and negative experience with Fleetmatics. With that information available you will be prepared to make an informed buying decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Fleetmatics?
Fleetmatics WORK integrates with the following popular accounting packages:
- Xero
- MYOB Live
- QuickBooks
- SAASU
Fleetmatics User Reviews
Fleetmatics average rating:
2/5
Overall impression
2/5
Customer Support
2/5
Value for Money
1/5
Ease of Use
Write your own review of this product
ADD A REVIEWThe most favorable review
PROS: reporting, geofencing, asset tracking, and the route replay function
CONS: horrible customer service, expect long wait times on the phone, multiple phone calls and emails. eld doesn't work properly.
The least favorable review
PROS: I wish I could say that there was something positive to say here, but this company has let me down.
CONS: There customer service is bad and the installers are worse.
More reviews from 2 actual users:
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Horrible Customer Service
Read full review >
2/5
Overall impression
1/5
Customer Support
2/5
Value for Money
2/5
Ease of Use
Published on: 23.11.2021
Company Size: 51-100 Employees
Industry: Paper & Forest Products
PROS: reporting, geofencing, asset tracking, and the route replay function
CONS: horrible customer service, expect long wait times on the phone, multiple phone calls and emails. eld doesn't work properly.
Worst experience of my business life.
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 20.03.2021
Company Size: 1-10 Employees
Industry: Recreational Facilities and Services
PROS: I wish I could say that there was something positive to say here, but this company has let me down.
CONS: There customer service is bad and the installers are worse.
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Fleetmatics user reviews
Horrible Customer Service
Read full review >
2/5
Overall impression
1/5
Customer Support
2/5
Value for Money
2/5
Ease of Use
Published on: 23.11.2021
Company Size: 51-100 Employees
Industry: Paper & Forest Products
Worst experience of my business life.
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 20.03.2021
Company Size: 1-10 Employees
Industry: Recreational Facilities and Services
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