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Free Call Review

Free Call
Our score: 8.0 User satisfaction: 95%

What is Free Call?

Free Call is a web-based communications tool that is embedded on a website, providing visitors a free means to directly contact you on your landline and mobile phones. Free Call can be configured to connect visitors, customers, and potential clients directly to your office or your call center with just a click of a button.

With Free Call, businesses can place a “Free Call” button on their websites that visitors can click to initiate a phone call. The call will be then directed to your phone number of choice, be it your office number, mobile, or your staff. This tool helps businesses keep the costs of customer communications low yet still enjoy high quality calls on both ends.

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Overview of Free Call Benefits

Customer-initiated phone calls are essential to any business operations as it opens huge doors of opportunities to convert calls to actual sales. With Free Call, you have a simple and straightforward application that focuses on customers starting phone calls with your business. A simple “Free Call” button embedded strategically in your website is all that it takes to keep those phone calls coming and your business booming.

Free Call is unique because it makes it super easy for website visitors to initiate call. Most website visitors slip away without saying hello. They always delay the sales call for a later time. With Free Call your prospects will be able to contact you early in the buying process – right at the moment they have questions and need answers. For you it will be easy to answer them right from your cell phone or landline.

With Free Call you will be able to catch more:

  • Potential customers who are abroad and not yet ready to start an international call.
  • Potential customers who are not sure they are ready to contact you right now, and delay the call.
  • Potential customers who are on your website and need an answer right now (e.g. what is the difference between your and competitors product).
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Overview of Free Call Features

  • Free Calls
  • Accurate Caller Location
  • Call Tracking and History
  • Call Recording
  • Phone Hyperlink

What Problems Will Free Call Solve?

Customers abroad

Johnny is located in Europe and has a website selling hobby kayaks. He installed Free Call on his site. Finally his customers from outside the EU, with expensive international calling rates and expensive roaming, can call Johnny and ask questions about the products he is offering.

Luxury & expensive products

Daniel has a hotel, and the majority of his visitors come from services like Booking.com, TripAdvisor or independent agents. But some tourists have questions that prevent them from booking accomodation. They need to know things like, “Is breakfast included in the price?”, “Does this room have a sea view?” or, “Is there free Wi-Fi?” Of course, Daniel has his phone number published on his website but not every customer initiates the call.

Daniel decided to install live chat in order to serve online visitors, but he soon found out that it is not possible for his receptionist to be both in live chat and welcome tourists entering the hotel.

One day, Daniel discovered the Free Call app found in the WordPress community. He installed it with one click and entered the phone number of the hotel reception. Now tourists that have questions simply click on the Free Call button. This call goes right to the hotel reception phone where they receive answers to their questions.

Where trust matters

VonaCon is a NY consulting company that advises people on how to start trading with China. Vona noticed that many people visit their website but a very small number contact them. They decided to try live chat. Soon after, they found out this doesn’t serve their needs well, because visitors that do start live chat ask questions that the operators are not skilled enough to answer, and at the same time cannot transfer them to skilled advisers. Soon after they found Free Call, and now visitors that have questions contact the phone in the main company office, then based on their needs this call is transferred to the right agent they need to speak with.

Free Call Position In Our Categories

Because businesses have specific business-related needs, it is wise they avoid paying for an all-encompassing, ideal business program. However, it is almost impossible to pinpoint such application even among well-known software systems. The efficient thing to undertake is to set down the numerous chief aspects which require deliberation such as important features, plans, technical skill aptitude of the users, business size, etc. Then, you must double down on your product research comprehensively. Browse through these Free Call evaluations and explore the other solutions in your shortlist in detail. Such all-encompassing research ascertain you take out unfit applications and select the one that meets all the benefits your business requires for success.

Position of Free Call in our main categories:

TOP 200

Free Call is one of the top 200 Communications Software products

Each company has its own characteristics, and may require a special VoIP Software solution that will be adjusted to their company size, type of clients and staff and even individual niche they support. We advise you don't count on getting a perfect solution that will work for every business regardless of their background is. It may be a good idea to read a few Free Call VoIP Software reviews first and even then you should pay attention to what the software is supposed to do for your business and your staff. Do you need a simple and straightforward service with only elementary features? Will you actually use the complex tools needed by pros and large enterprises? Are there any particular features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a solid service that will match your budget.

How Much Does Free Call Cost?

Free Call Pricing Plans:

Free Trial

Free

Free

Freelancer

$10/month

Small Business

$17/month

Growing Business

$26/month

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What are Free Call pricing details?

Free Call Pricing Plans:

Free Trial

Free

Free

Freelancer

$10/month

Small Business

$17/month

Growing Business

$26/month

Free Call offers a basic free package, and additional SMB and enterprise pricing plans for advanced users. Check the details, and choose your plan:

Free

  • 30 minutes talk time
  • Offline Messages
  • Working Hours
  • GPS caller location on the map

Freelancer – $10/month

  • 60 minutes talk time
  • Offline Messages
  • Working Hours
  • GPS caller location on the map
  • Phone Hyperlink

Small Business – $17/month

  • 120 minutes talk time
  • Offline Messages
  • Working Hours
  • GPS caller location on the map
  • Phone Hyperlink
  • Call Recording

Growing Business – $26/month

  • 250 minutes talk time
  • Offline Messages
  • Working Hours
  • Accurate GPS caller location
  • Phone Hyperlink
  • Call Recording
  • 3 months call history

User Satisfaction

Positive Social Media Mentions 129
Negative Social Media Mentions 6

We realize that when you choose to purchase a VoIP Software it’s crucial not only to learn how experts score it in their reviews, but also to discover if the real people and businesses that purchased it are actually content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Free Call reviews across a broad range of social media sites. The information is then featured in a simple to understand format revealing how many people had positive and negative experience with Free Call. With that information available you should be ready to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Free Call?

Free Call integrates with the following business systems and applications:

  • WordPress
  • Wix
  • Weebly
  • BigCommerce
  • Shopify
  • Google Tag Manager
  • Joomla
  • Drupal
  • OpenCSM
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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