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Bria Review

Bria
Our score: 8.5 User satisfaction: 98%

What is Bria?

Bria is a VoIP softphone solution built and designed for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM). Described as an innovative VoIP software, Bria helps both individuals and enterprises improve their productivity by allowing them to enhance their communication system. It functions as a communication and contact management tool, which enables users to communicate with their customers and co-workers through voice and video calls, and instant messages.

Bria is offering a flexible type of VoIP softphone application, which allows users to enhance their VoIP phone system through integrating their voice, video, and IM applications with it. With this integration, their third-party call and messaging apps can control the functionalities of the Bria VoIP softphone. The VoIP softphone solution also has a contact-centric interface. This makes it easy for users to manage their address book and communicate with their contacts.  Moreover, it offers chat rooms, allowing users to conduct online meetings and conferences.

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Overview of Bria Benefits

Bria is using a call setup protocol which is described as unique and flexible. It is a SIP-based VoIP softphone application, and that means it is using the SIP or Session Initiation Protocol, a type of call setup protocol. A call setup protocol is needed so two or more phones will be able to handle voice calls. The SIP call setup protocol provides users with the capability to control their voice calls from their applications. It is used to set up video and audio meetings or instant messaging conferences.

As a SIP-based VoIP software solution, Bria enables users to integrate their third-party applications with the software. It offers Microsoft Outlook and Salesforce integration. As a result, users will be able to control their communications from within their Salesforce or Outlook app, whether they are using one of these apps or both of them in their workplace.

With the Microsoft Outlook integration, the Bria softphone identifies the contacts that users have from Outlook. This also allows them to synchronize their contacts with Outlook. Very ideal for sales teams, the Salesforce integration enables users to set up the Bria softphone to make calls using the information that they have in their Salesforce app. Bria then will automatically collect details about those calls and send it to Salesforce. Hence, supervisors and managers can easily track the performance of their sales teams, as call information and activities are automatically logged on to Salesforce.

Bria offers voice and video calling functionalities. Users will be able to make a call just by a single click. The software also allows them to make high-quality voice and conference calls, as well as, send and receive HD videos.

The software furthermore enhances communication across teams through its instant messaging capabilities. It allows users to create chat rooms, which function as meeting rooms. They can invite employees in their company to join and participate in chat conversations, or they can automatically add them to chat rooms.

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Overview of Bria Features

  • SIP-based VoIP
  • Salesforce Integration
  • Microsoft Outlook Integration
  • CRM Integration
  • Third-Party Integrations via Bria API
  • HD Voice and Video Calling
  • HD Voice and Conference Calls
  • Send and Receive HD Videos
  • Instant Messaging
  • Company Chat Rooms
  • Set Presence Status
  • Screen Sharing
  • Schedule Private Virtual Meeting Rooms
  • Contact Management
  • Branding Options
  • Contact-Centered User Interface

Bria Position In Our Categories

Bearing in mind businesses have distinctive business needs, it is only practical that they avoid going for a one-size-fits-all, “perfect” business program. However, it would be difficult to try to come across such a software system even among sought-after software products. The practicable step to undertake is to list the varied vital functions that demand research such as essential features, budget, skill aptitude of the employees, company size, etc. The second step is, you should follow through the research to a full extent. Have a look at some of these Bria reviews and look over the other software options in your list in detail. Such all-encompassing product investigation ensure you weed out ill-fitting applications and select the one that has all the aspects your business requires.

Position of Bria in our main categories:

TOP 100

Bria is one of the top 100 Communications Software products

It's essential to keep in mind that almost no service in the VoIP Software category is an ideal solution able to match all the requirements of various company types, sizes and industries. It may be a good idea to read a few Bria VoIP Software reviews first as specific services may excel just in a very small group of applications or be created with a very specific type of industry in mind. Others can operate with a goal of being easy and intuitive and therefore lack complicated elements needed by more experienced users. There are also software that cater to a large group of users and offer a rich feature base, but this in most cases comes at a more significant price of such a solution. Ensure you're aware of your requirements so that you purchase a solution that provides specifically the elements you search for.

How Much Does Bria Cost?

Bria Pricing Plans:

Free Trial

Bria

$49 per license/unit

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What are Bria pricing details?

Bria Pricing Plans:

Free Trial

Bria

$49 per license/unit

Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.

User Satisfaction

Positive Social Media Mentions 170
Negative Social Media Mentions 3

We realize that when you choose to get a VoIP Software it’s important not only to learn how professionals score it in their reviews, but also to check if the real users and companies that bought this software are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bria reviews across a wide array of social media sites. The data is then presented in a simple to digest form revealing how many clients had positive and negative experience with Bria. With that information available you should be prepared to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Bria?

Bria integrates with the following business systems and applications:

  • Salesforce CRM
  • Microsoft Outlook
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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