Bria Review

Our score: 8.5 User satisfaction: 98%

What is Bria?

Bria is a VoIP softphone solution built and designed for service providers, enterprises, businesses, and Original Equipment Manufacturers (OEM). Described as an innovative VoIP software, Bria helps both individuals and enterprises improve their productivity by allowing them to enhance their communication system. It functions as a communication and contact management tool, which enables users to communicate with their customers and co-workers through voice and video calls, and instant messages.

Bria is offering a flexible type of VoIP softphone application, which allows users to enhance their VoIP phone system through integrating their voice, video, and IM applications with it. With this integration, their third-party call and messaging apps can control the functionalities of the Bria VoIP softphone. The VoIP softphone solution also has a contact-centric interface. This makes it easy for users to manage their address book and communicate with their contacts.  Moreover, it offers chat rooms, allowing users to conduct online meetings and conferences.

Overview of Bria Benefits

Bria is using a call setup protocol which is described as unique and flexible. It is a SIP-based VoIP softphone application, and that means it is using the SIP or Session Initiation Protocol, a type of call setup protocol. A call setup protocol is needed so two or more phones will be able to handle voice calls. The SIP call setup protocol provides users with the capability to control their voice calls from their applications. It is used to set up video and audio meetings or instant messaging conferences.

As a SIP-based VoIP software solution, Bria enables users to integrate their third-party applications with the software. It offers Microsoft Outlook and Salesforce integration. As a result, users will be able to control their communications from within their Salesforce or Outlook app, whether they are using one of these apps or both of them in their workplace.

With the Microsoft Outlook integration, the Bria softphone identifies the contacts that users have from Outlook. This also allows them to synchronize their contacts with Outlook. Very ideal for sales teams, the Salesforce integration enables users to set up the Bria softphone to make calls using the information that they have in their Salesforce app. Bria then will automatically collect details about those calls and send it to Salesforce. Hence, supervisors and managers can easily track the performance of their sales teams, as call information and activities are automatically logged on to Salesforce.

Bria offers voice and video calling functionalities. Users will be able to make a call just by a single click. The software also allows them to make high-quality voice and conference calls, as well as, send and receive HD videos.

The software furthermore enhances communication across teams through its instant messaging capabilities. It allows users to create chat rooms, which function as meeting rooms. They can invite employees in their company to join and participate in chat conversations, or they can automatically add them to chat rooms.

Overview of Bria Features

  • SIP-based VoIP
  • Salesforce Integration
  • Microsoft Outlook Integration
  • CRM Integration
  • Third-Party Integrations via Bria API
  • HD Voice and Video Calling
  • HD Voice and Conference Calls
  • Send and Receive HD Videos
  • Instant Messaging
  • Company Chat Rooms
  • Set Presence Status
  • Screen Sharing
  • Schedule Private Virtual Meeting Rooms
  • Contact Management
  • Branding Options
  • Contact-Centered User Interface

Bria Position In Our Categories

Because companies have distinctive business-related demands, it is only practical that they steer clear of subscribing to an all-encompassing, ideal business program. Nevertheless, it would be difficult to stumble on such application even among widely used software products. The logical thing to do should be to write the several vital factors which need scrutiny including important features, budget, skill levels of staff members, organizational size, etc. After which, you must follow through your product research fully. Go over some of these Bria review articles and look into the other applications in your shortlist more closely. Such all-encompassing product research ensure you take out unfit apps and subscribe to the one which meets all the function your business requires to realize efficiency.

Position of Bria in our main categories:

TOP 100

Bria is one of the top 100 Communications Software products

Bria is also listed in the following subcategories:

There are well-liked and widely used solutions in each software group. But are they necessarily the best fit for your enterprise’s specific wants? A popular software product may have thousands of subscribers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few Bria VoIP Software reviews and consider the elements that you want in the software such as the cost, main tools, available integrations etc. Then, choose a few systems that fit your needs. Try out the free trials of these products, read online reviews, get clarifications from the vendor, and do your research meticulously. This exhaustive homework is sure to assist you select the finest software platform for your firm’s special wants.

How Much Does Bria Cost?

Bria Pricing Plans:

Free Trial


$49 per license/unit

Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.

User Satisfaction

Positive Social Media Mentions 170
Negative Social Media Mentions 3

We realize that when you make a decision to buy VoIP Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Bria reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Bria. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based


  • Cloud Hosted
  • On Premise
  • Open API

Language Support

  • English

Pricing Model

  • One-time payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Bria pricing details?

Bria Pricing Plans:

Free Trial


$49 per license/unit

Your company or team can purchase the VoIP softphone at a price of $49 per license/unit. Contact Bria for more product details and additional enterprise pricing information.

What integrations are available for Bria?

Bria integrates with the following business systems and applications:

  • Salesforce CRM
  • Microsoft Outlook

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Reviewed By Louie Andre
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