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Freshservice Power-Up for Trello Review

Freshservice Power-Up for Trello
Our score: 8.0 User satisfaction: N/A

What is Freshservice Power-Up for Trello?

Freshservice Power-Up Trello is an integration and syncing tool that enables users to connect their Trello boards to the Freshervice platform, allowing them to collaborate on their tickets, deliver high-quality customer support, and improve their SLAs with their end clients.

Developed by SoftwareDevTools, Freshservice Power-Up Trello is easy to set up and deploy. In just three steps, install-connect-sync, users are able to bridge both Trello and Freshservice and handle all their Freshservice tickets from their Trello boards or cards. Customer support teams will see their productivity go up, increase ticket resolution, and all their SLAs drastically improve.

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Overview of Freshservice Power-Up for Trello Benefits

Sync and create Trello cards in your service desk tickets

Freshservice Power-Up Trello great improves the way your customer support team organizes and prioritizes support tickets and requests from your customers. The tool enables you to move your support tickets and sync them to your Trello project management boards, allowing you to set them as tasks and assign them to your most qualified agents with ease.

Align priorities and tasks across teams using Freshservice + Trello app

Because all your service tickets are now visible to their entire team, prioritization becomes a breeze. You know which tickets should take priority and who should be tasked to provide expertise to achieve faster and solid resolution. This leads to better and improved SLAs which your customers will greatly appreciate.

Syncing Freshservice and Trello contributes to a more organized service desk

With all your tickets organizes and prioritized accordingly, Freshservice Power-Up Trello transforms your customer support team into a well-organized and calibrated machine. You have a very organized service desk team that can easily collaborate and communicate, resulting in more tickets getting resolved.

The collaboration functionality improves ticket management and resolution that it actually reduces the instances of escalation. Both your agents and your clients save time as the resolution process is greatly accelerated.

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Overview of Freshservice Power-Up for Trello Features

  • Fast and Easy Setup
  • Connect Trello Boards To Freshservice
  • Organize and Prioritize Tasks
  • Improved SLA
  • Better Collaboration and Communication

What Problems Will Freshservice Power-Up for Trello Solve?

IT service desk is usually flooded with requests that in order to solve them, they need to work alongside teammates from other areas of the organization.

Service ticket management becomes messy when the work required involves other areas, that need to reference the same IT ticket.

This situation becomes a snowball of untraceability and progress can not be made as the team is waiting for updates from another team, who uses a different platform (Trello).

Freshservice + Trello makes it easy for your ITSM team’s platform Freshservice, to connect to the board organization app and share information for efficient cross-platform collaboration.

The Trello app for Freshservice will allow your ITSM team to insert Trello cards into their tickets. Inserting a card will automatically update that ticket and your ITSM team will be able to do follow up using the very same platform they already use.

The Freshservice power-up for Trello allows for every team in your organization who uses Trello to insert a Freshservice ticket into their Trello cards, for easy follow up and instant updates.

This saves a lot of time and resources both in the reporting and update of the issue as well as in the resolution process.

This results in money for your organization and a better service for your users.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Freshservice Power-Up for Trello Position In Our Categories

Since companies have distinct business demands, it is rational that they steer clear of purchasing an all-in-one, “perfect” software. At any rate, it is troublesome to try to chance on such application even among widely used software systems. The practicable thing to do should be to make a list of the varied major factors which call for a examination like crucial features, price plans, technical skill capability of the users, organizational size, etc. Thereafter, you should follow through the product research thoroughly. Have a look at some of these Freshservice Power-Up for Trello evaluations and explore the other software solutions in your list in detail. Such well-rounded research ensures you steer clear of mismatched apps and select the one that delivers all the features your business requires.

Position of Freshservice Power-Up for Trello in our main categories:

TOP 200

Freshservice Power-Up for Trello is one of the top 200 Customer Support Software products

Since each organization has particular business requirements, it is advisable for them to desist from searching for a one-size-fits-all ideal software solution. Needless to say, it would be futile to try to find such a platform even among market-leading software applications. The clever thing to do would be to list the various vital elements that require consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Freshservice Power-Up for Trello IT Service Software reviews and look into each of the other apps in your shortlist in detail. Such in-depth groundwork can ensure you weed out ill-fitting platforms and select the app that presents all the features you need for business success.

How Much Does Freshservice Power-Up for Trello Cost?

Freshservice Power-Up for Trello Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Freshservice Power-Up for Trello pricing details?

Freshservice Power-Up for Trello Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact SoftwareDevTools for basic and enterprise pricing information on their Freshservice Power-Up Trello tool.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you choose to purchase a IT Service Software it’s crucial not only to see how professionals evaluate it in their reviews, but also to find out if the actual people and enterprises that bought these solutions are genuinely satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Freshservice Power-Up for Trello reviews across a broad array of social media sites. The information is then featured in an easy to understand way indicating how many clients had positive and negative experience with Freshservice Power-Up for Trello. With that information at hand you will be prepared to make an informed business decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Freshservice Power-Up for Trello?

Freshservice Power-Up Trello integrates with the following business systems and applications:

  • Freshservice
  • Trello
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
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