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Freshservice Power-Up for Trello Review

Freshservice Power-Up for Trello
Our score: 8.0 User satisfaction: N/A

What is Freshservice Power-Up for Trello?

Freshservice Power-Up Trello is an integration and syncing tool that enables users to connect their Trello boards to the Freshervice platform, allowing them to collaborate on their tickets, deliver high-quality customer support, and improve their SLAs with their end clients.

Developed by SoftwareDevTools, Freshservice Power-Up Trello is easy to set up and deploy. In just three steps, install-connect-sync, users are able to bridge both Trello and Freshservice and handle all their Freshservice tickets from their Trello boards or cards. Customer support teams will see their productivity go up, increase ticket resolution, and all their SLAs drastically improve.

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Overview of Freshservice Power-Up for Trello Benefits

Sync and create Trello cards in your service desk tickets

Freshservice Power-Up Trello great improves the way your customer support team organizes and prioritizes support tickets and requests from your customers. The tool enables you to move your support tickets and sync them to your Trello project management boards, allowing you to set them as tasks and assign them to your most qualified agents with ease.

Align priorities and tasks across teams using Freshservice + Trello app

Because all your service tickets are now visible to their entire team, prioritization becomes a breeze. You know which tickets should take priority and who should be tasked to provide expertise to achieve faster and solid resolution. This leads to better and improved SLAs which your customers will greatly appreciate.

Syncing Freshservice and Trello contributes to a more organized service desk

With all your tickets organizes and prioritized accordingly, Freshservice Power-Up Trello transforms your customer support team into a well-organized and calibrated machine. You have a very organized service desk team that can easily collaborate and communicate, resulting in more tickets getting resolved.

The collaboration functionality improves ticket management and resolution that it actually reduces the instances of escalation. Both your agents and your clients save time as the resolution process is greatly accelerated.

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Overview of Freshservice Power-Up for Trello Features

  • Fast and Easy Setup
  • Connect Trello Boards To Freshservice
  • Organize and Prioritize Tasks
  • Improved SLA
  • Better Collaboration and Communication

What Problems Will Freshservice Power-Up for Trello Solve?

IT service desk is usually flooded with requests that in order to solve them, they need to work alongside teammates from other areas of the organization.

Service ticket management becomes messy when the work required involves other areas, that need to reference the same IT ticket.

This situation becomes a snowball of untraceability and progress can not be made as the team is waiting for updates from another team, who uses a different platform (Trello).

Freshservice + Trello makes it easy for your ITSM team’s platform Freshservice, to connect to the board organization app and share information for efficient cross-platform collaboration.

The Trello app for Freshservice will allow your ITSM team to insert Trello cards into their tickets. Inserting a card will automatically update that ticket and your ITSM team will be able to do follow up using the very same platform they already use.

The Freshservice power-up for Trello allows for every team in your organization who uses Trello to insert a Freshservice ticket into their Trello cards, for easy follow up and instant updates.

This saves a lot of time and resources both in the reporting and update of the issue as well as in the resolution process.

This results in money for your organization and a better service for your users.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Freshservice Power-Up for Trello Position In Our Categories

Since businesses have distinct business needs, it is only wise that they avoid choosing an all-in-one, “perfect” software. Nevertheless, it would be almost impossible to try to find such application even among widely used software products. The practical thing to undertake should be to take note of the various significant factors that entail consideration including important features, budget, skill aptitude of staff members, company size, etc. Thereafter, you must conduct the product research to a full extent. Browse through these Freshservice Power-Up for Trello evaluations and explore each of the applications in your shortlist in detail. Such all-encompassing product research ascertains you stay away from unsuitable apps and subscribe to the system which includes all the function your company requires.

Position of Freshservice Power-Up for Trello in our main categories:

TOP 200

Freshservice Power-Up for Trello is one of the top 200 Customer Support Software products

It is crucial to realize that almost no service in the IT Service Software category is going to be a perfect solution that can fulfill all the requirements of various company types, sizes and industries. It may be a good idea to read a few Freshservice Power-Up for Trello IT Service Software reviews first as specific software may excel just in a very small set of applications or be created with a very specific industry in mind. Others can function with an idea of being easy and intuitive and therefore lack advanced functions welcomed by more experienced users. There are also software that focus on a wide group of users and provide a rich feature set, but this usually comes at a higher cost of such a software. Make sure you're aware of your needs so that you buy a software that has specifically the features you search for.

How Much Does Freshservice Power-Up for Trello Cost?

Freshservice Power-Up for Trello Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Freshservice Power-Up for Trello pricing details?

Freshservice Power-Up for Trello Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact SoftwareDevTools for basic and enterprise pricing information on their Freshservice Power-Up Trello tool.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We know that when you decide to get a IT Service Software it’s crucial not only to learn how experts rank it in their reviews, but also to discover if the real people and companies that bought it are indeed content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Freshservice Power-Up for Trello reviews across a broad array of social media sites. The information is then presented in an easy to digest format indicating how many customers had positive and negative experience with Freshservice Power-Up for Trello. With that information at your disposal you should be ready to make an informed purchasing choice that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • Spanish

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Freshservice Power-Up for Trello?

Freshservice Power-Up Trello integrates with the following business systems and applications:

  • Freshservice
  • Trello
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.
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