Vision Critical Review

Vision Critical
Our score: 8.6 User satisfaction: 84%

What is Vision Critical?

Vision Critical is a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight. Designed for today’s always-on, social and mobile savvy customer, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need.

Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services, and achieve better business outcomes.

Overview of Vision Critical Benefits

With Vision Critical’s customer intelligence software, users have all of the features needed to engage customers in ongoing, meaningful conversations for their business. As a user, you can engage your customers in a private, secure online community that allows you to share and test ideas, and get continuous, trusted insight. Helping make such communications possible is the intuitive drag and drop controls of the next generation Sparq authoring system that lets you engage with customers quickly and easily.

Vision Critical’s advanced member recruitment tools and engagement activities have been designed by Vision Critical experts to ensure you get ongoing insight you can trust. With its progressive profiling functionality, you can build a comprehensive view of your customers on a level not possible with ad-hoc research. You can even your own private, secure online forums and host discussions on topics important to your business.

Vision Critical also lets you access real-time metrics to get a pulse on community size, engagement levels and community profiles so you can continue generating quality insight over time. Its Analysis Beta extends data tables to automatically generate and display charts for your reports, streamlining your report creation process. And built-in, industry-leading survey templates crafted by Vision Critical research experts help you get the insight you need faster.

Overview of Vision Critical Features

  • Sparq authoring
  • Survey templates
  • Private discussion boards
  • Analysis Beta
  • Advanced member recruiting tools
  • Profiling
  • Deep audience segmentation
  • Real-time metrics
  • Shareable reports
  • Historical insight
  • Multilingual support
  • Security

Vision Critical Position In Our Categories

Because businesses have unique business requirements, it is prudent they steer clear of going for an all-in-one, “perfect” solution. However, it is nearly futile to pinpoint such application even among popular software solutions. The reasonable step to undertake should be to jot down the numerous important functions that necessitate analysis such as crucial features, costing, skill capability of the employees, company size, etc. Then, you should do your product research systematically. Go over some Vision Critical review articles and look over the other applications in your list in detail. Such comprehensive research guarantee you weed out unsuitable software products and buy the one which offers all the benefits you require business requires for success.

Position of Vision Critical in our main categories:

TOP 100

Vision Critical is one of the top 100 CRM Software products

Vision Critical is also listed in the following subcategories:

Enterprises have unique needs and requirements and no software solution can be perfect in such a condition. It is pointless to try to find an ideal out-of-the-box software product that fulfills all your business requirements. The intelligent thing to do would be to customize the system for your unique needs, worker skill levels, finances, and other factors. For these reasons, do not rush and pay for well-publicized trendy systems. Though these may be widely used, they may not be the best fit for your particular wants. Do your groundwork, investigate each short-listed platform in detail, read a few Vision Critical Feedback & Reviews Management Software reviews, contact the maker for clarifications, and finally select the product that offers what you need.

How Much Does Vision Critical Cost?

Vision Critical Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Vision Critical is priced on quote basis, meaning that the company tailors special SMB/enterprise pricing plans for each user. Contact them for more information and ask for your quote.

User Satisfaction

Positive Social Media Mentions 191
Negative Social Media Mentions 36

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Vision Critical reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Vision Critical. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.


Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Web-based


  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Vision Critical pricing details?

Vision Critical Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Vision Critical is priced on quote basis, meaning that the company tailors special SMB/enterprise pricing plans for each user. Contact them for more information and ask for your quote.

What integrations are available for Vision Critical?

No information available.


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Reviewed By Louie Andre
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