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Vision Critical REVIEW

Feedback & Reviews Management Software

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What is Vision Critical?

Vision Critical is a cloud-based customer intelligence platform that allows companies to build engaged, secure communities of customers they can use continuously, across the enterprise, for ongoing, real-time feedback and insight. Designed for today’s always-on, social and mobile savvy customer, Vision Critical’s technology helps large, customer-centric enterprises discover what their customers want so they can deliver what they need.

Unlike traditional customer research, which is slow, expensive and gathers dust on a shelf, Vision Critical’s customer intelligence platform replaces static data and cumbersome reports with real-time actionable customer intelligence that companies need to build better products, deliver better services, and achieve better business outcomes.

Overview of Vision Critical Benefits

With Vision Critical’s customer intelligence software, users have all of the features needed to engage customers in ongoing, meaningful conversations for their business. As a user, you can engage your customers in a private, secure online community that allows you to share and test ideas, and get continuous, trusted insight. Helping make such communications possible is the intuitive drag and drop controls of the next generation Sparq authoring system that lets you engage with customers quickly and easily.

Vision Critical’s advanced member recruitment tools and engagement activities have been designed by Vision Critical experts to ensure you get ongoing insight you can trust. With its progressive profiling functionality, you can build a comprehensive view of your customers on a level not possible with ad-hoc research. You can even your own private, secure online forums and host discussions on topics important to your business.

Vision Critical also lets you access real-time metrics to get a pulse on community size, engagement levels and community profiles so you can continue generating quality insight over time. Its Analysis Beta extends data tables to automatically generate and display charts for your reports, streamlining your report creation process. And built-in, industry-leading survey templates crafted by Vision Critical research experts help you get the insight you need faster.

Overview of Vision Critical Features

  • Sparq authoring
  • Survey templates
  • Private discussion boards
  • Analysis Beta
  • Advanced member recruiting tools
  • Profiling
  • Deep audience segmentation
  • Real-time metrics
  • Shareable reports
  • Historical insight
  • Multilingual support
  • Security

Vision Critical Position In Our Categories

Position of Vision Critical in our main categories:


Vision Critical is one of the top 100 CRM Softwareproducts


Vision Critical is one of the 100
CRM Software products

Vision Critical is also listed in the following subcategories:

Feedback & Reviews Management Software#19
Feedback & Reviews Management Software#19

It is essential to note that almost no software in the CRM Software category is going to be a perfect solution able to match all the goals of all company types, sizes and industries. It may be a good idea to read a few Vision Critical reviews first as some solutions might perform well only in a very narrow group of applications or be prepared with a very specific type of industry in mind. Others may work with an intention of being simple and intuitive and therefore lack advanced functionalities needed by more experienced users. There are also apps that support a wide group of customers and offer a complex feature set, but that usually comes at a more significant cost of such a solution. Make sure you're aware of your requirements so that you purchase a service that provides exactly the functionalities you search for.

How Much Does Vision Critical Cost?

Vision Critical Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Vision Critical is priced on quote basis, meaning that the company tailors special SMB/enterprise pricing plans for each user. Contact them for more information and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Feedback & Reviews Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Vision Critical reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Vision Critical. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.





Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are Vision Critical pricing details?

Vision Critical Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Vision Critical is priced on quote basis, meaning that the company tailors special SMB/enterprise pricing plans for each user. Contact them for more information and ask for your quote.

What integrations are available for Vision Critical?

No information available.

User reviews

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