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iCRM Review

iCRM
Our score: 5.5 User satisfaction: 99%

What is iCRM?

iCRM is a customer relationship management (CRM) solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows and processes. Built for small business to large corporations, iCRM comes loaded with a powerful feature set that includes marketing and sales automation capabilities, detailed reporting, intuitive dashboard, and scalability that lets you adapt and function efficiently as your requirements shift.

With iCRM, you are able to deliver personalized communication and marketing to every customer with its sales, marketing, and support automation. You and your team are able to give proactive service to your customers, improve your productivity, and achieve highest levels of efficiency without shelling money for expensive CRM technology.

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Overview of iCRM Benefits

iCRM delivers a customer relationship management (CRM) platform that caters to all business types and sizes, built on the latest technologies and innovations to address various CRM requirements.

The software is so flexible that it can easily scale whenever demands change, allowing you to provide proactive customer service at every contact point while being able to manage all areas of your business efficiently. No matter how small or large your business is or how complicated your requirements are, iCRM can scale effortlessly without sacrificing performance.

With iCRM, you get total 360-degree visibility into your sales and marketing operations as well as your customers and their transactions, history, and all contact points. Powerful automation capabilities allow you to speed up your workflows, such as your sales and marketing, turning your team into a well-oiled engine working with improved efficiency. This results in massive ROI growth that ultimately drives your business’ success.

Marketing automation tools accelerate your marketing campaigns, giving you total control over your leads, emails, and calls. The interactive dashboard contains all the information you need so you can function with purpose and priority. Access to interactive reports is quick and easy, making instant changes and critical business decisions are effortless and data-driven.

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Overview of iCRM Features

  • Sales Automation
  • Marketing Automation
  • Support Automation
  • user Privilege
  • Reports and Dashboard
  • Scalability

What Problems Will iCRM Solve?

1) iCRM is a readily available solution to cater your all the organizational needs. The system is capable of handling all the business automation right from your Lead Management to Closure and customer support.

2) iCRM offers a number of handy integrations. iCRM comes with Pre-integrations with many business applications such as Telephony software, SMS Integrations, Email integrations, Social media integrations like Facebook Twitter etc.

3) iCRM will integrate with your social media channels. Tracking interactions and engagement is a crucial tool. Actively engaging with your customers on social media can help you develop a better understanding of your customers and help enhance their experience. A good CRM system will allow you to capitalize on this ever-growing channel.

iCRM Position In Our Categories

Since businesses have distinct business-related needs, it is only wise they avoid paying for a one-size-fits-all, ”best” business application. Nonetheless, it would be almost impossible to come across such a software product even among branded software solutions. The rational step to undertake is to take note of the numerous significant aspects that require careful thought like important features, budget, technical skill levels of staff, business size, etc. Then, you must perform your product research comprehensively. Have a look at some of these iCRM reviews and look into the other solutions in your list more closely. Such all-encompassing research makes sure you keep away from mismatched apps and subscribe to the one that offers all the tools your company requires for success.

Position of iCRM in our main categories:

TOP 500

iCRM is one of the top 500 CRM Software products

TOP 200

iCRM is one of the 200 Customer Experience Management Software products

If you are interested in iCRM it might also be beneficial to examine other subcategories of CRM Software listed in our database of B2B software reviews.

There are trendy and widely used applications in each software category. But are they automatically the best fit for your company’s special requirements? A popular software product may have thousands of users, but does it offer what you require? For this reason, do not blindly shell out for popular systems. Read at least a few iCRM CRM Software reviews and mull over the elements that you want in the software such as the price, main functionality, available integrations etc. Then, shortlist a few apps that fit your needs. Check out the free trials of these apps, read online reviews, get information from the vendor, and do your investigation thoroughly. This exhaustive research is certain to help you select the best software solution for your firm’s special wants.

How Much Does iCRM Cost?

iCRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are iCRM pricing details?

iCRM Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 91
Negative Social Media Mentions 1

We realize that when you choose to buy a CRM Software it’s important not only to see how professionals rank it in their reviews, but also to check if the real clients and enterprises that purchased it are genuinely satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and iCRM reviews across a broad array of social media sites. The data is then presented in an easy to understand form indicating how many users had positive and negative experience with iCRM. With that information available you will be equipped to make an informed purchasing decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for iCRM?

iCRM integrates with the following business systems and applications:

  • Facebook
  • Twitter
  • LinkedIn
  • Telephony Software
  • Email
  • SMS
  • ERP’s
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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