iCRM Review
What is iCRM?
iCRM is a customer relationship management (CRM) solution developed by iPercepts that is engineered to handle all your unique CRM requirements and adaptable for easy integration into your existing workflows and processes. Built for small business to large corporations, iCRM comes loaded with a powerful feature set that includes marketing and sales automation capabilities, detailed reporting, intuitive dashboard, and scalability that lets you adapt and function efficiently as your requirements shift.
With iCRM, you are able to deliver personalized communication and marketing to every customer with its sales, marketing, and support automation. You and your team are able to give proactive service to your customers, improve your productivity, and achieve highest levels of efficiency without shelling money for expensive CRM technology.
Show MoreOverview of iCRM Benefits
iCRM delivers a customer relationship management (CRM) platform that caters to all business types and sizes, built on the latest technologies and innovations to address various CRM requirements.
The software is so flexible that it can easily scale whenever demands change, allowing you to provide proactive customer service at every contact point while being able to manage all areas of your business efficiently. No matter how small or large your business is or how complicated your requirements are, iCRM can scale effortlessly without sacrificing performance.
With iCRM, you get total 360-degree visibility into your sales and marketing operations as well as your customers and their transactions, history, and all contact points. Powerful automation capabilities allow you to speed up your workflows, such as your sales and marketing, turning your team into a well-oiled engine working with improved efficiency. This results in massive ROI growth that ultimately drives your business’ success.
Marketing automation tools accelerate your marketing campaigns, giving you total control over your leads, emails, and calls. The interactive dashboard contains all the information you need so you can function with purpose and priority. Access to interactive reports is quick and easy, making instant changes and critical business decisions are effortless and data-driven.
Show MoreOverview of iCRM Features
- Sales Automation
- Marketing Automation
- Support Automation
- user Privilege
- Reports and Dashboard
- Scalability
What Problems Will iCRM Solve?
1) iCRM is a readily available solution to cater your all the organizational needs. The system is capable of handling all the business automation right from your Lead Management to Closure and customer support.
2) iCRM offers a number of handy integrations. iCRM comes with Pre-integrations with many business applications such as Telephony software, SMS Integrations, Email integrations, Social media integrations like Facebook Twitter etc.
3) iCRM will integrate with your social media channels. Tracking interactions and engagement is a crucial tool. Actively engaging with your customers on social media can help you develop a better understanding of your customers and help enhance their experience. A good CRM system will allow you to capitalize on this ever-growing channel.
iCRM Position In Our Categories
Since companies have their own business requirements, it is prudent they avoid subscribing to an all-in-one, “perfect” solution. Regardless, it is almost impossible to try to stumble on such an app even among sought-after software solutions. The rational step to do is to spell out the numerous important aspects that entail scrutiny like important features, price plans, technical skill levels of the employees, business size, etc. The second step is, you should follow through the product research systematically. Browse through these iCRM reviews and look into each of the applications in your shortlist more closely. Such detailed research ensure you weed out ill-fitting apps and pay for the one that meets all the features your business requires.
Position of iCRM in our main categories:
TOP
500
iCRM is one of the top 500 CRM Software products
TOP
200
iCRM is one of the 200 Customer Experience Management Software products
If you are interested in iCRM it could also be sensible to investigate other subcategories of CRM Software collected in our database of B2B software reviews.
It's crucial to keep in mind that almost no service in the CRM Software category is an ideal solution that can meet all the requirements of various business types, sizes and industries. It may be a good idea to read a few iCRM CRM Software reviews first as some services might dominate only in a very small set of applications or be created with a very specific industry in mind. Others can operate with an intention of being easy and intuitive and as a result lack complex elements needed by more experienced users. You can also come across apps that focus on a large group of users and provide a complex feature set, however this usually comes at a more expensive cost of such a service. Be certain that you're aware of your requirements so that you pick a solution that provides exactly the features you search for.
How Much Does iCRM Cost?
iCRM Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are iCRM pricing details?
iCRM Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Contact iCRM for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
User Satisfaction
Positive Social Media Mentions
91
Negative Social Media Mentions
1
We realize that when you decide to buy a CRM Software it’s crucial not only to see how experts rank it in their reviews, but also to discover whether the actual users and companies that bought this software are genuinely satisfied with the product. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and iCRM reviews across a vast range of social media sites. The data is then featured in an easy to understand form showing how many users had positive and negative experience with iCRM. With that information available you will be ready to make an informed buying decision that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for iCRM?
iCRM integrates with the following business systems and applications:
- Telephony Software
- SMS
- ERP’s
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