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Concord CRM Review

Concord CRM
Our score: 8.0 User satisfaction: 93%

What is Concord CRM?

Concord CRM is a self-hosted deal management tool that tracks deal progress through stages with configurable win probabilities that can be adjusted to meet each company’s sales strategy. Through user-friendly features like drag-and-drop custom card color and smart filters, it streamlines deal handling so you can concentrate on what matters most next.

The platform also enables you to assign deals to sales agents and send direct messages via email to deal contacts and businesses. You can enter notes, record calls, set follow-up tasks with reminders, make deals, and generate contacts from emails you receive.

Concord CRM also functions as a document management tool with support for different brands. For optimal user experience, each brand can be personalized with a primary color, email signature, and navigational logo. You may save time and complete deals more quickly by using a single, user-friendly solution for all of your subsidiaries to transmit and manage paperwork, proposals, and agreements.

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Overview of Concord CRM Benefits

All-in-one Deal Management

With user-friendly drag-and-drop kanban CRM, configurable card colors, and advanced filters, Concord CRM’s deal management capabilities assist you in managing deals and pipelines so that you can concentrate on completing the essential steps to quickly and successfully close a deal. The software offers different CRM pipeline creation capabilities as well as embeddable web forms for automatically importing deals from any website. Additionally, you can track calls and link them to records; for instance, you can log calls on transactions, contacts, and businesses. Concord CRM also has a built-in document editor that enables you to generate and transmit documents with an optional digital signature, like quotations, agreements, and proposals.

High Customizability

Concord CRM covers a wide range of business types by providing configurable options and features that may be adjusted to a company’s specific needs. If the default fields do not meet your needs, you can build custom fields and rearrange the hidden and existing fields accordingly. For localized CRM support, a custom translator tool is available right in your Concord CRM dashboard. The software also supports multiple branding.

Built-in Communication Tools

You may contact your clients straight from the contact profile or the dashboard Concord CRM’s built-in email client, which supports multiple email accounts. Users can @mention other team members in notes, calls, and comments to get their attention when it’s needed, which speeds up collaboration. A contact management tool is also available, and it supports an unlimited number of businesses and contacts. Additionally, users can make notes and files, record phone calls, and get a comprehensive picture of all the transactions, previous correspondence, and memos.

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Overview of Concord CRM Features

  • Deal Management
  • Contact & Company Management
  • Activities & Reminders
  • Document Management
  • Advanced Filters
  • Customizable Fields
  • Predefined Mail Templates
  • Data Export & Import with Fields Mapping
  • Powerful API
  • Multi-language and multi-timezone
  • 2-way Sync Email Integration
  • 2-way Calendar Sync
  • Product Feature
  • Workflow Automation
  • eSignatures
  • Roles & Permissions
  • Web Forms

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Concord CRM Position In Our Categories

Since companies have unique business needs, it is only practical that they steer clear of adopting an all-encompassing, ideal software system. Having said that, it is difficult to chance on such application even among well-known software products. The efficient thing to do would be to list the varied important functions which demand examination like major features, costing, skill aptitude of staff members, company size, etc. Then, you should conduct the product research comprehensively. Go over some Concord CRM evaluations and explore the other applications in your list more closely. Such detailed product investigation ascertains you weed out unfit software products and choose the one which includes all the tools your company requires for optimal results.

Position of Concord CRM in our main categories:

TOP 500

Concord CRM is one of the top 500 CRM Software products

If you are interested in Concord CRM it might also be sensible to check out other subcategories of CRM Software gathered in our database of SaaS software reviews.

Since each enterprise has specific business needs, it is advisable for them to abstain from seeking a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such a system even among market-leading software platforms. The smart thing to do would be to jot down the various essential factors that need consideration such as key features, finances, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Concord CRM CRM Software reviews and look into each of the other solutions in your shortlist in detail. Such in-depth homework can ensure you reject ill-fitting platforms and select the system that provides all the features you need for business success.

How Much Does Concord CRM Cost?

Concord CRM Pricing Plans:

Free Trial

Regular License

$64

Extended License

$390

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What are Concord CRM pricing details?

Concord CRM Pricing Plans:

Free Trial

Regular License

$64

Extended License

$390

Concord CRM offers fixed, straightforward enterprise pricing where every purchase includes a lifetime license and six months of support. You must renew your support if you require assistance after the initial six months. Contact the vendor for a free demo.

Regular License – $64

  • 1 Installation
  • One time fee
  • 6 months of free support
  • Unlimited everything
  • Personal use only
  • Full source code
  • Lifetime license
  • Email support
  • Host on own server

Extended License – $390

  • 1 Installation
  • One time fee
  • 6 months of free support
  • Unlimited everything
  • The end user can be billed
  • Full source code
  • Lifetime license
  • Email support
  • Host on own server

User Satisfaction

Positive Social Media Mentions 15
Negative Social Media Mentions 0

We are aware that when you make a decision to purchase a CRM Software it’s important not only to find out how experts evaluate it in their reviews, but also to check if the real users and enterprises that purchased these solutions are actually happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Concord CRM reviews across a vast array of social media sites. The information is then displayed in an easy to understand form indicating how many clients had positive and negative experience with Concord CRM. With that information at hand you should be prepared to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • One-time payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Concord CRM?

Concord CRM connects with various apps to help manage your sales process even easier, with different types of tools such as:

  • Zapier
  • Gmail
  • Pusher
  • Outlook
  • Twilio
  • Google Calendar
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Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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