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Impel CRM Review

Impel CRM
Our score: 7.3 User satisfaction: 100%

What is Impel CRM?

Impel CRM is an integrated suite that enables users to focus on delivering services and solutions that satisfy their customers. The platform covers major facets of sales force automation, marketing automation, and customer service automation. Boasting of a very comprehensive platform, Impel CRM is easy to set up and fast to deploy, ensuring that you leverage the software’s features right from the get go and deliver services, forge long-term customer relationships, and boost business efficiency almost immediately.

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Overview of Impel CRM Benefits

Impel CRM offers a string of benefits that will surely help you create and cultivate productive relationships with your clients. With Impel CRM, you can:

  • Manage your daily activities, schedule sales meetings and track activity status.
  • Increase your sales team’s productivity by decreasing the pain of data entry with Impel’s All-in-One sales automation page.
  • Report, track and manage employee expenses in one integrated system with enhanced visibility into spending by account, contact, etc
  • Get exactly the information that your team needs for those tactical and strategic decisions.
  • Connect with your customers in multiple ways.
  • Track and manage your inventory across locations with a multi-branch online inventory.
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Overview of Impel CRM Features

  • Activity Planner
  • Advanced Reporting
  • All-in-One Sales Automation
  • Email Marketing
  • Expense Management
  • Customer Support across channels
  • E-coupon Management
  • Field Reporting via SMS
  • Integrated Email
  • Loyalty Management
  • Sales Order management
  • SMS Functions
  • Test Center
  • Rural Marketing
  • Inventory Management
  • JustDial Integration

How Much Does Impel CRM Cost?

Impel CRM Pricing Plans:

Free Trial

Corporate

$20/user/month

Enterprise

$35/user/month

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What are Impel CRM pricing details?

Impel CRM Pricing Plans:

Free Trial

Corporate

$20/user/month

Enterprise

$35/user/month

Impel CRM offers two affordable plans that come with all the general features as well as other functionalities, including training, customer support, and platform functions. Users can also try Impel CRM for 15 days with no risk and no cost.

Corporate – $20/user/month

  • 5 web users (minimum)
  • 50MB per user

Enterprise – $35/user/month

  • 2 web users (minimum)
  • 100MB per user

User Satisfaction

Positive Social Media Mentions 106
Negative Social Media Mentions 0

We are aware that when you make a decision to buy a CRM Software it’s crucial not only to find out how professionals evaluate it in their reviews, but also to check whether the actual clients and businesses that bought this software are indeed happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Impel CRM reviews across a vast array of social media sites. The data is then displayed in an easy to digest way indicating how many people had positive and negative experience with Impel CRM. With that information at hand you will be ready to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

Language Support

  • English
  • China
  • India

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Impel CRM?

Impel CRM supports integrations with the following business systems and applications:

  • Tally.ERP9
  • Impel Touch

Impel CRM also offers custom integrations with its comprehensive SOAP APIs.

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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