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iperceptions Review
What is iperceptions?
iperceptions is a tool that make it easy for businesses to collect client feedback and measure them to assess customer satisfaction. As more and more companies become increasingly reliant on their websites to generate more revenue, it is imperative that management become more aware of what their customers really feel about their products and services in real time.
iperceptions does this via its popular VOC (Voice of Customer) survey feature, which can be embedded on the company’s homepage, allowing clients and potential customers to directly send their thoughts, comments, and reactions straight to the management. The system also provides specific and targeted surveys for a particular aspect of their business. Running multiple surveys with varying objectives simultaneously is also something iperceptions provide its users.
Show MoreOverview of iperceptions Benefits
iperceptions is a highly trusted customer feedback platform that helps businesses increase their sales using a three-pronged approach.
- You can gather high-value customer feedback and actionable insights that can be instrumental for business objectives.
- It allows you to bolster ROI to a company-wide level by sharing business intelligence to marketing and sales teams.
- You can provide better customer experiences, retain loyal customers, and improve conversion by tailoring products and services to meet desires and expectations.
Overview of iperceptions Features
Collect Features
- Unlimited Responses
- Adjust Invitation Rate
- JavaScript Installation
- Layered Invitation
- Discreet Invitation
- Redirected Invitation
- Customizable Look and Feel
- Thank You Pages
- 30+ Languages
- Single Select
- Multi Select
- Ranking
- Set of Ratings
- Calculated Fields
- Open-Ended
- Skip Logic
- Piping
How Much Does iperceptions Cost?
iperceptions Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are iperceptions pricing details?
iperceptions Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We know that when you make a decision to buy a Customer Support Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to discover whether the real clients and enterprises that use it are indeed satisfied with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and iperceptions reviews across a vast array of social media sites. The data is then presented in a simple to digest way revealing how many clients had positive and negative experience with iperceptions. With that information at your disposal you will be equipped to make an informed business decision that you won’t regret.
Screenshots
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for iperceptions?
iperceptions supports integrations with the following business systems and applications:
- Google Analytics
- Tealeaf
- ClickTale
- Adobe Analytics
- Omniture Site Catalyst
- Sitecore
- Coremetrics
- Salesforce
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