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iperceptions Review

iperceptions
Our score: 7.3 User satisfaction: N/A

What is iperceptions?

iperceptions is a tool that make it easy for businesses to collect client feedback and measure them to assess customer satisfaction. As more and more companies become increasingly reliant on their websites to generate more revenue, it is imperative that management become more aware of what their customers really feel about their products and services in real time.

iperceptions does this via its popular VOC (Voice of Customer) survey feature, which can be embedded on the company’s homepage, allowing clients and potential customers to directly send their thoughts, comments, and reactions straight to the management. The system also provides specific and targeted surveys for a particular aspect of their business. Running multiple surveys with varying objectives simultaneously is also something iperceptions provide its users.

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Overview of iperceptions Benefits

iperceptions is a highly trusted customer feedback platform that helps businesses increase their sales using a three-pronged approach.

  • You can gather high-value customer feedback and actionable insights that can be instrumental for business objectives.
  • It allows you to bolster ROI to a company-wide level by sharing business intelligence to marketing and sales teams.
  • You can provide better customer experiences, retain loyal customers, and improve conversion by tailoring products and services to meet desires and expectations.
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Overview of iperceptions Features

Collect Features
  • Unlimited Responses
  • Adjust Invitation Rate
  • JavaScript Installation
Invitation Types
  • Layered Invitation
  • Discreet Invitation
  • Redirected Invitation
Design Features
  • Customizable Look and Feel
  • Thank You Pages
  • 30+ Languages
Question Types
  • Single Select
  • Multi Select
  • Ranking
  • Set of Ratings
  • Calculated Fields
  • Open-Ended
Advanced Question Features
  • Skip Logic
  • Piping

How Much Does iperceptions Cost?

iperceptions Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are iperceptions pricing details?

iperceptions Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

iperceptions’ enterprise pricing information is available only upon request. Contact the vendor for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you decide to get a Customer Support Software it’s vital not only to see how experts rank it in their reviews, but also to discover if the real clients and businesses that bought it are genuinely satisfied with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and iperceptions reviews across a wide range of social media sites. The data is then displayed in an easy to understand way revealing how many people had positive and negative experience with iperceptions. With that information available you will be prepared to make an informed business decision that you won’t regret.

Screenshots

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted

Language Support

  • English
  • Chinese
  • German
  • Hindi
  • Japanese
  • Spanish
  • French
  • Russian
  • Italian
  • Dutch
  • Portugese
  • Polish
  • Turkish
  • Swedish

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for iperceptions?

iperceptions supports integrations with the following business systems and applications:

  • Google Analytics
  • Tealeaf
  • ClickTale
  • Adobe Analytics
  • Omniture Site Catalyst
  • Sitecore
  • Coremetrics
  • Salesforce
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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