ISL Online Review
What is ISL Online?
ISL Online is a virtual desktop software that enables companies, businesses, IT professionals, and helpdesk agents to remotely and efficiently support customers from anywhere. It permits users to connect, access, and manage computers or mobile devices used by their customers wherever they are.
ISL Online can also be used by organizations that have employees working at home. You can install a remote access agent on computers found in your office and allow your employees to access these computers from their homes or any location.
The software provides features that help you and your teams deliver fast and reliable support and improve customer satisfaction, including unattended access to client computers, remote booting, screen sharing, and multiple monitor management. Moreover, ISL Online implements end-to-end encryption to secure data transfers between user and client devices.
Show MoreOverview of ISL Online Benefits
Instant & Reliable Support
ISL Online aids your technicians or agents in delivering instant and reliable support to customers. They can establish remote connections and sessions with customers’ computers or mobile devices and access and control them to fix issues occurring on those devices. Therefore, they’ll be able to support customers anywhere and anytime, whether they are currently staying at home, having a vacation, or traveling to places.
Team members can see the customer’s computer or mobile device screen and invite others to join the remote session. ISL Online also allows them access, control, and manage a computer even if the customer is not sitting in front of it. Furthermore, the software supports remote rebooting that enables users to restart the customer’s computer and continue the work from where they left off without losing access to the device.
Remote Work
ISL Online is ideal for companies, organizations, and businesses using a work-from-home or remote-work employment model. Your employees can access and handle their office computers from any location at any time by installing a remote access agent on Windows or Mac computers in your office. Employees can connect their home computers or mobile devices with the computers you have in the office, enabling them to work more efficiently and productively.
High-Level Security
The remote desktop software lets you achieve a high level of security for your employees and customers. It uses RSA 2048/4096-bit and AES 256-bit data encryptions to protect data exchange between technicians and clients’ devices from any form of intrusion or attack perpetrated by a third-party.
You can also prevent users from accessing and utilizing specific features during a remote session, like the ability to control the remote computer, send files to or receive files from it, and share a computer screen with other technicians. ISL Online, moreover, permits you to implement two-factor authentication for unlocking remote computers. Authorized users can verify their identity using additional information such as email address, phone number, and Yubiko security key.
Show MoreOverview of ISL Online Features
- Multiple Remote Connection Methods
- One-Click Remote Support
- Multiple Monitor Viewing
- Remote Reboot
- Screen Sharing
- AES 256-Bit End-to-End Encryption
- Two-Factor Authentication
- Security Configuration
- Digital Signature
- Live Chat
- Connect via RDP
- Mobile Device Support
What Problems Will ISL Online Solve?
Problem #1: Work From Home
One of the challenges organizations face is the creation and implementation of a technology infrastructure designed for employees who need to work at home. ISL Online helps them easily achieve such infrastructure. The software permits you to install a remote access agent on multiple office-based computers quickly. This allows your employees to connect with their office computers from their home computers or mobile devices, permitting them to work from anywhere at any time.
Problem #2: Security & Customization
Companies and organizations need to comply with the highest security standards and maintain a strong brand identity. ISL Online offers robust and advanced security features. For instance, it implements information security management systems or ISMS based on the ISO 27001 security framework.
Moreover, it allows highly-regulated users like banks, hospitals, and governments to apply their SSL certificates. They can also configure the software’s security settings to comply with security standards specific to their organization. In terms of customization, users can implement a white label remote desktop software that matches their branding and workflow.
Problem #3: Customer Support
The quality of customer support your providing depends heavily on the kind of technologies and applications you’re using. ISL Online is an easy-to-use and reliable virtual desktop software that aids your technicians or operations to support customer faster and better. Customers can easily connect their devices with your technicians’ computers even if they don’t have enough technical knowledge. Remote connections remain smooth and stable in networks that use a low amount of bandwidth as well.
Awards & Quality Certificates
ISL Online Position In Our Categories
Bearing in mind companies have distinct business demands, it is reasonable they avoid adopting a one-size-fits-all, “perfect” software solution. However, it would be almost impossible to try to pinpoint such an app even among branded software products. The right step to do would be to shortlist the different important factors that demand research including major features, price plans, technical skill competence of staff, business size, etc. After which, you must perform the product research exhaustively. Browse through these ISL Online review articles and look over the other solutions in your list more closely. Such detailed product investigation ascertain you weed out poorly fit applications and subscribe to the system that includes all the tools your company requires for optimal results.
Position of ISL Online in our main categories:
Companies have unique needs and requirements and no software platform can be perfect in such a scenario. It is futile to try to find a perfect off-the-shelf software system that meets all your business wants. The smart thing to do would be to adapt the system for your specific needs, staff member skill levels, budget, and other factors. For these reasons, do not hurry and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the ideal fit for your unique wants. Do your groundwork, look into each short-listed platform in detail, read a few ISL Online Remote Support Software reviews, call the maker for clarifications, and finally select the app that offers what you need.
How Much Does ISL Online Cost?
ISL Online Pricing Plans:
Free Trial
Pay Per Use
€95/500 minutes/year
Cloud
€339/license/year
Self-Hosted
€690/license/lifetime
What are ISL Online pricing details?
ISL Online Pricing Plans:
Free Trial
Pay Per Use
€95/500 minutes/year
Cloud
€339/license/year
Self-Hosted
€690/license/lifetime
ISL Online offers the following SME and enterprise pricing plans for you to choose from:
Pay Per Use – €95/500 mins/year
- Built for small businesses
- Simultaneous remote sessions (billed per minute)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
- Free upgrades & updates
- Remote desktop access & control
- Unattended access
- Mobile device support
- RDP/SSH access
- Customized remote desktop app
- Security
Cloud – €339/license/year
- Built for growing organizations
- Simultaneous remote sessions (1 computer/license)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
- Free upgrades & updates
- All features in Pay Per Use
Self-Hosted – €690/license/lifetime
- Free upgrades & updates for 1 year
- Simultaneous remote sessions (1 computer/license)
- Unlimited total remote sessions
- Unlimited managed computers
- Unlimited technicians/operators
User Satisfaction
Positive Social Media Mentions
111
Negative Social Media Mentions
15
We are aware that when you decide to buy a Remote Support Software it’s crucial not only to learn how experts score it in their reviews, but also to check whether the real people and businesses that bought this software are indeed happy with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ISL Online reviews across a vast array of social media sites. The data is then presented in an easy to digest format revealing how many clients had positive and negative experience with ISL Online. With that information at your disposal you will be prepared to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Italian
- Dutch
- Portugese
- Polish
- Swedish
Pricing Model
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ISL Online?
ISL Online integrates with:
- Bitrix24
- Autotask
- Barracuda Managed Workplace RMM
- BMC Ready
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