Jobber is an online field service management solution designed to help expand the capabilities of small businesses. Easy to use and reliable, it caters to thousands of field service providers and their office administrators in their need to boost operational efficiency. Through Jobber’s wide array of robust tools, small businesses will be able to offer top-of-the-line service experience without considerably affecting their typically tight budget and limited resources.
This platform offers a wide array of benefits. Jobber’s client hub is a self-serve portal that allows your customers to approve quotes, check appointment details, pay outstanding invoices, print receipts, or request for more work at any time. Jobber is highly flexible that you can easily make job quotations, plan work schedules, and create invoices using either desktops or mobile device with just a few clicks. It also helps you prepare job routes, monitor, and deploy individual and teams without the usual hassle and intricacies. Its efficient communication tools provide timely notifications and conversations with your clients, while its integration features allow users to take advantage of benefits like automatic syncing with accounting apps and other solutions that you and your team are already familiar with.
Jobber is designed to help organize professional services firms in managing their teams of service experts that include plumbers, landscapers, residential cleaners, general contractors, and many more. With Jobber, you’ll be able to send invoices faster, thus you’ll get paid more quickly. What’s more, the vendor’s team of committed customer support is readily accessible for help 24/7.
From the demand for effective scheduling to reliable client monitoring to reporting, businesses use Jobber to address their diverse requirements. Still, they all have that same need for a dependable solution that can help them better manage their businesses, which this platform is specifically made to provide.
Show MoreJobber is designed to be a central hub for managing your business. Its user-friendly tools help your various business aspects—customer service, operations, and sales—achieve efficiency using a single location.
Quality Service Experience
With Jobber, you will have ready access to indispensable tools in providing quality service to your clients. It removes the burdensome paperwork, repetitive data entry tasks, and manual practices which is why this platform is known among its clients as helpful in providing time and cost savings. With all the cumbersome tasks eliminated, you can focus on more important things like leading your business to further growth.
Reliable Scheduling and Dispatching
Scheduling is always difficult, even if you have enough manpower to deploy. With just a few clicks, this solution allows you to easily generate jobs, select clients, and assign to your teams. Jobber provides the flexibility that you need to perform your business tasks faster and more efficiently. Its multiple calendar views help a lot in deploying your team properly and on a timely basis as it provides a clearer view of your team’s availability.
Efficient Invoicing
Business owners and managers are usually busy, but this is not a good excuse to overlook billing your clients. Using Jobber’s customizable invoicing process, your invoicing can become easier so you’ll get paid faster. Aside from reminding you when to make and send invoices, users can benefit from its other features such as payment tracking, batch invoicing, invoice templates, and past due notifications.
Seamless Client Relationship Management
Its CRM tools allow businesses to closely monitor important customers wherever they are—out in the field while traveling, and in the office. It helps businesses become more organized and professional especially when dealing with their clients. Jobber’s CRM features include note linking, notes and attachments, client search, and full client history.
Convenient & Secure Jobber Payments
Simple to set up, Jobber Payments allows you to accept payments via credit cards anywhere, in the office or even in the field. When you send invoices to your clients, they also have the option to pay via your client hub. This tool enables you to vault customer information securely and, once the job is completed, charge them automatically.
Quick & Easy Job Management
With Jobber, you can effortlessly create jobs, convert job quotes or requests into actual work, or arrange for new job assignments on the fly. Comprehensive job requirements can easily be determined as this solution integrates service notes and items with customer and property information. Use Jobber’s calendar to easily check ongoing jobs and readily assign or change assignments of your team members. You can also quickly notify your team members via their mobile app about any new or changes in schedules.
Easy Expense Monitoring
You and your team will gain complete control of every project cost as Jobber allows easy expense tracking any time and wherever you are. Even when you make purchases on the field, you can simply take photos of receipts and upload them via the Jobber app, ensuring that all your records are updated and with their corresponding attachments.
Time & GPS Tracking
With Jobber, you can have complete control of your project teams and even know their various locations in real time via GPS tracking and waypoints. A pin is automatically dropped in its in-app map every time they clock in, make an invoice, or modify/update job details, so you can easily monitor the precise locations of their activities. This helps a lot in the job, HR management, and financial monitoring and recording of your projects, among its many benefits.
Show MoreProblem #1: Almost everything’s in disarray in my business
Solution: Before Jobber, I’d spend 2 hours each night text messaging my team members their schedule for the next morning. Because we do everything manually, our paper work is in a mess that it takes hours to process job orders, where delays and issues are a common thing. Most of the time, I’m a few months behind on invoicing, which is why clients pay us late, so my teams aren’t paid on time. With Jobber, we are able to save more than 10 hours a week in completing tasks as it helps us manage and automate our important day-to-day workflows so we get the job done and get paid—faster.
Features: Quoting, scheduling and dispatching, route optimization, schedule change push notifications, time tracking, batch invoicing
Problem #2: We always go the extra mile but we can’t seem to impress our customers
Solution: Before Jobber, I’d spend most of my day playing phone tag with my clients, trying hard to keep up with their requests. I needed to try finding time to call or email clients in between, or even worse, while on a job, to get them to approve quotes, remind them about upcoming appointments, to try to collect payments, send them receipts they’ve asked for, and more. Now, with Jobber’s client hub, our clients can self-serve on many things they need: approve and sign quotes, pay deposits, check on who’s coming and when, make a payment, print receipts, or request for more work—all in just a few clicks. We’re also able to provide better customer service without the extra back-and-forth. Jobber helps us provide a positive experience for our clients that enhanced our company image, while repeat orders had become a common thing.
Features: CRM, customizable quotes and invoices, client hub, work requests, client reminders, job forms
Problem #3: Been working too hard but can’t grow my business
Solution: Before Jobber, I was so busy with my everyday tasks, always toxic at work that I can’t find time to focus on things that can help my business grow. By making my processes more efficient and by empowering my team with what they need, Jobber has allowed me to gain full control of my business, to stay on top of things, and to start scaling my business. My cash flow is now strong because I’ve made it easy for my customers to pay online, and we’ve started receiving feedback on every job so I can now directly address any weak areas in my operations. We’re now receiving many reviews/recommendations from our happy clients, so we’re steadily building our business reputation. And ever since I’ve added Jobber’s work requests to my website and social media accounts, I get around 36 new leads on a monthly basis. Overall, not only was I able to spend more quality personal time with my family, I can now work smarter and focus on the more important things that business owners should be doing, like attracting new clients, motivating my teams, etc.
Features: Work requests, client follow-ups, Jobber Payments, reporting
Because companies have their own business needs, it is only wise they avoid deciding on a one-size-fits-all, “perfect” software solution. Needless to say, it would be futile to stumble on such application even among recognizable software products. The clever thing to undertake is to narrow down the various significant functions that necessitate examination including important features, budget, skill levels of the users, business size, etc. The second step is, you must follow through the research to a full extent. Go over these Jobber review articles and look over each of the applications in your list more closely. Such comprehensive research guarantee you circumvent unfit software products and choose the one that meets all the function your company requires.
Position of Jobber in our main categories:
Jobber is one of the top 100 CRM Software products
Jobber is one of the 10 Employee Scheduling Software products
Every business has its own characteristics, and might call for a special Field Service Management Software - FSM solution that will be designed for their company size, type of customers and employees and even individual niche they deal with. We advise you don't count on locating an ideal services that will work for every business no matter what their background is. It may be a good idea to read a few Jobber Field Service Management Software - FSM reviews first and even then you should remember what the software is intended to do for your business and your workers. Do you need an easy and intuitive solution with just essential functions? Will you really use the complex functionalities required by pros and large enterprises? Are there any specific features that are especially useful for the industry you work in? If you ask yourself these questions it is going to be much easier to get a reliable solution that will fit your budget.
Jobber Pricing Plans:
$49/month
$149/month
$249/month
Jobber Pricing Plans:
Free Trial
CORE
$49/month
CONNECT
$149/month
GROW
$249/month
Jobber offers scalable SMB and enterprise pricing. A free 14-day trial is also available. An overview is provided below. For complete information, visit the vendor’s website.
CORE – $49/month or $39/month (billed annually)
CONNECT – $149/month or $119/month (billed annually)
GROW – $249/month or $239/month (billed annually)
Additional users – $19/user/month
We know that when you choose to buy a Field Service Management Software - FSM it’s important not only to learn how professionals evaluate it in their reviews, but also to discover if the actual people and companies that bought these solutions are indeed satisfied with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Jobber reviews across a vast array of social media sites. The information is then featured in a simple to digest format showing how many users had positive and negative experience with Jobber. With that information available you should be equipped to make an informed buying choice that you won’t regret.
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Jobber seamlessly integrates with your favorite apps and software so you can focus on what you do best—running your business.
Jobber average rating:
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ADD A REVIEWThe most favorable review
PROS: My team and I have had no issues learning and using Jobber. In fact, it has helped us track our tasks better. Most of the functions are just right at your fingertips owing to its neat and simple design. In the few times that we have had issues with the tool, their support team was always ready to help. This is an overall excellent tool. Most importantly, it’s free!
CONS: We send out recurring emails that my team and I would prefer to be automated. For now, Jobber still does not have the capacity to support this. Also, there are times that the system would bag down because of the sheer number of users.
The least favorable review
PROS: Just as long as you know how to fully maximize this tool, Jobber can help you and your company reach greater heights. It takes care of your billings, task management, your team’s schedule, etc.—leaving you more room to grow your business.
CONS: It is not the most user-friendly solution in the market. Using this tool is right up my alley as an admin so I have had the time to get to know the nuances of it. However, a typical employee might have more difficulty navigating Jobber.
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Be prepared for a steep learning curve.
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PROS: Just as long as you know how to fully maximize this tool, Jobber can help you and your company reach greater heights. It takes care of your billings, task management, your team’s schedule, etc.—leaving you more room to grow your business.
CONS: It is not the most user-friendly solution in the market. Using this tool is right up my alley as an admin so I have had the time to get to know the nuances of it. However, a typical employee might have more difficulty navigating Jobber.
We’ve managed everything in one place
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PROS: Jobber’s menu is intuitive and clean. It has helpful and easy-to-use features. It gives us a centralized location to manage orders and maintain communication with customers. Also, the customer support is very helpful and quick in finding solutions to our problems. Lastly, it allows us to track both customers and employees.
CONS: The software is good, and it is a big help in our company, but there is one problem I need to address. There is an instance when it does not allow us to enter new data from previous dates associated with old clients. Don’t know it the software experienced technical issues or it simply doesn’t let us do the tasks. This only happened once, but we’re hoping not to experience it again.
You can have this running in the background while you grow your business
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PROS: My team and I have had no issues learning and using Jobber. In fact, it has helped us track our tasks better. Most of the functions are just right at your fingertips owing to its neat and simple design. In the few times that we have had issues with the tool, their support team was always ready to help. This is an overall excellent tool. Most importantly, it’s free!
CONS: We send out recurring emails that my team and I would prefer to be automated. For now, Jobber still does not have the capacity to support this. Also, there are times that the system would bag down because of the sheer number of users.
Perfect solution for task planning and management
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PROS: Jobber is intuitive, easy to use, and adaptable to our organization’s specific needs. Its help desk and current modules are excellent as well. I like that it allows us to create notes and adjustments. I also like the data syncing, the ease of using a calendar, and the access to personalization functions. Such an excellent software to use.
CONS: What I don’t like about this tool is its inability to issue billing in large batches. It could have been possible for us to obtain multiple invoices without the need to perform multiple operations when the feature is available.
Paper-related works are eliminated
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PROS: Using Jobber is pretty straightforward even to those non-IT employees. It allows us to create custom fields, and this makes it a perfect software for all our business needs. With this tool, we can create new customers, make invoices, and collect payments. It also helps create schedules for our employee and track their working hours and expenses.
CONS: The reporting tool is so disappointing. Reports are available, but I need to work more to get what I need. It doesn’t allow me to run reports that have ‘only active clients.’ It allows me to pull up reports with ‘every client’ that we have worked with, and from there, I need to examine carefully so I can get the only active clients.
Smooth integration and user-friendly
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PROS: Jobber takes care of the bulk of my manual tasks. Not only does it sync seamlessly with our bookkeeping app, but it also cleans up your database regularly to make sure that there are no duplicates in your system. It is also easy to navigate around owing to its user-friendly environment.
CONS: Somehow, Jobber cannot seem to process discounted payments. It still logs the full amount and conveys this non-discounted price to our bookkeeping tool.
Jobber gave me full control over my planning and enhanced my communication with clients
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PROS: Our company likes Jobber because of its user-friendliness. Because of this, we can create better schedules that are convenient for our clients. This has led to a huge improvement in our business's growth since we are better able to reach our goals. This would not have been possible if Jobber does not provide us with the proper tools for creating feasible schedules and plans.
CONS: There are incidences where Jobber freezes. Once that happens we have to refresh the page to solve the problem. When that does not work, we get in touch with the customer service team who are very responsive and prompt in attending to our issues.
A scheduling platform made exceptional by a one-of-a-kind customer care team
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PROS: The most notable things about Jobber are its excellent tools for arranging our calendars and payment schedules. It has a wide range of other functionalities as well that helps us connect better with our clients. Additionally, Jobber is a cost-effective solution because even its standard edition is already giving us a high ROI.
CONS: There is nothing I dislike about Jobber considering that it is an intuitive and first-class scheduling application.
A noteworthy solution for organizing schedules
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PROS: Jobber is remarkable because it has fully changed the way we do our general scheduling. It is an intuitive platform that lets us get to work immediately in organizing our work calendar.
CONS: There is nothing I dislike about Jobber because it has helped me organize my calendar with ease.
Our sales booster tool
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PROS: We have expanded our customer base and increased our sales by 10% in a short period with Jobber. All our projects can now be accessed in a single place with this tool, and with this capability, everyone involved in the project can receive a real-time update whenever changes are implemented. We had saved a lot of time in business management, thus allowing us to focus more on serving our customers.
CONS: The app sometimes crashes, and I need to reload it to work again. But for me, this problem isn’t a big deal because I know that the Jobber team is doing their best to address and fix this.
Outstanding task management tool
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PROS: Jobber simplifies all business processes in the company and programs both internal and external tasks of our business. It helps administrators assign tasks to our staff and helps assignees manage and simplify their assignments. Its daily working schedule functionality lets us control and manage appointments for clients and create a complete plan so we can save enough time in every interview.
CONS: What I don’t like about this software is its inability to be compatible with other solutions like messaging apps. I wish they would do something to make some apps useful for Jobber, so we can seamlessly manage employee tasks, schedule appointments, and track all the apps we use in the business. Also, the reports generated in the app don’t contain the needed data. The mobile app needs more improvement, as well.
A tool that you can trust your business with
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PROS: This tool is loaded with features. I have been able to get support for all aspects of my business—from lead conversion all the way to customer satisfaction.
CONS: Admittedly, it took me a while to fully maximize Jobber because it didn’t provide the best UI. But once I got a better feel of the dashboard and its environment, things have gone more smoothly since then.
An organizational tool at its finest
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PROS: Jobbers helps us run our business better. It is a great platform for addressing our needs to stay on top of our sales and post-sales transactions. Dissemination of tasks is also more efficient thanks to this tool.
CONS: It would be nice to access more of the tool’s capabilities when on mobile. Their invoicing features still leaves a lot to be desired too. I’d rather that they allow us to personalize these invoices—have our logo on the sheet, for example. But other than these improvements, Jobber does a pretty good job overall.
Effective app for small businesses
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PROS: We have just started using Jobber and are not utilizing its full potential at the moment. It syncs with Quickbooks which is very useful. We aren’t currently using Jobber’s invoicing feature, but simply raise invoices in QB and sync the info with client files in Jobber. The software is ideal for small businesses. The vendor offer fast and impeccable customer support.
CONS: There are no visible drawbacks to point out. But as I mentioned earlier we have been using the software for only a short period and are taking our time to understand all the features.
Can help to expand your business
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PROS: I like everything about Jobber. The layout is good and the features are easy to use. I’m sure it will make it easy to manage my cleaning business. We are a startup, but expanding quickly. I think Jobber will help us grow fast by reducing mistakes and hassles.
CONS: My only peeve is about the price which can zoom up after you add pro users as well as add-ons. But I have no complaints as the product is well worth the money invested.
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Be prepared for a steep learning curve.
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
We’ve managed everything in one place
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
You can have this running in the background while you grow your business
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Perfect solution for task planning and management
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
Paper-related works are eliminated
Read full review >Overall impression
Customer Support
Value for Money
Ease of Use
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