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QuickBooks Enterprise REVIEW

Field Service Management Software - FSM

9 user reviews
USER SATISFACTION 96%
OUR SCORE 9.2

What is QuickBooks Enterprise?

The vendor’s field service management product is one of the many industry-specific solutions under QuickBooks Enterprise, the powerful and high capacity offering of the popular accounting product. What distinguishes Enterprise from other QuickBooks platforms is its advanced features designed for the unique business needs of various industries like manufacturing and wholesale, construction, retail, and non-profit. FSM falls under the purview of QuickBooks Enterprise, offering sophisticated but easy-to-use tools to seamlessly connect service managers and administrators with their field technicians.

QuickBooks Enterprise FSM is a web-based platform an ideal tool for businesses that need to efficiently manage their service personnel in the field such as HVAC companies, plumbing and electrical repair services, and power and utility firms, among others. There are many features and capabilities offered by the software foremost of which are real-time field updates, job scheduling, and on-location invoicing. It is able to deliver instant information on technician schedules and work orders as well as track work hours and location. It ensures that field service personnel are on their job and doing what they need to do according to schedule.

When service has been completed by technicians for the clients, the former can issue invoices on-the-spot for the latter. The smooth process made possible through QuickBooks Enterprise FSM not only connects your service technicians with your office but also lets you schedule more jobs and get paid quicker without having to worry technician productivity, work status, and receivables. Best of all, all your field service data and financial information are synced on all the devices you use in the and your office workstation. This gives you flexible control and dynamic management over the important elements of field service – your people, clients, cash flow, costs, and everyone’s time.

Overview of QuickBooks Enterprise Benefits

Expertly manage schedules

Field service business is a fast-paced operation. You should be able to quickly respond to urgent service requests from customers. How fast you can deliver on service spells the difference between loyal customers and lost clients. QuickBooks Enterprise FSM allows you to easily take stock of technicians’ schedules whether you need to reshuffle or reassign work orders. It empowers you or your dispatcher to leverage information such as each technician’s location, status, and work orders. If you need to respond to a sudden client request but your technician for the day is not around, it takes a simple drag and drop to assign a work order to a new technician.

All-around visibility

You get a bird’s-eye view of what each technician is working on, the work status, and the time spent on the job. You’ll even be able to view and edit job details with a simple click of the mouse. Through integration with Google Maps, you get to monitor technician’s travel time, arrival time, and hours clocked in order to optimize work and schedules. With work time data gathered through the FSM software, you can populate your QuickBooks weekly timesheet and streamline payroll processing through a time card add-on module.

Go digital and paperless

Wireless work orders eliminate the hassles of paperwork and the associated bottlenecks. Your field technicians will no longer be running around with clipboards, pens, and notebooks. These traditional tools are replaced by FSM’s mobile apps on Android and iOS phones and tablets. This means improved control processes and instant information on schedules, reassignment, and work orders alongside real-time access to customer profiles and service history. If the situation calls for it, technicians will be able to make intelligent decisions and data-backed judgment calls while in the field.

Improve first-time fix rates

You get online centralized storage for all data and information on your equipment service, contacts, and customers. Information is the game change in today’s digital age and for field service, quick access to information is needed in order for technicians to do the job right the first time around. Before going out to deliver service, your technicians are well informed of the service history of the equipment at hand so they can achieve better first-time fix rates and provide optimal service to customers. You know what satisfied customers mean – loyalty, repeat services, and new customers (by word of mouth from your happy clients).

Integration with QuickBooks products

QuickBooks Enterprise FSM integrates with other QuickBooks products such as QB Pro and QB Premier as well as with Merchant Services and Advanced Inventory and Reporting. You get extended functionality with merchant services which allows you to improve cash flow and save time by processing payments in the field using the FSM mobile app. Meanwhile, you can tap advanced Inventory and reporting tools to track and manage truck and warehouse inventory and synchronize inventory placed on an invoice to shorten the invoicing process and do away with the need to reconcile later.

Overview of QuickBooks Enterprise Features

  • Real-time field updates
  • Job scheduling
  • On-the-spot invoicing
  • Work order management
  • Data sync
  • Time tracking
  • GPS tracking
  • Centralized storage
  • Mobile apps
  • Integrations

QuickBooks Enterprise Position In Our Categories

QuickBooks Enterprise is also listed in the following subcategories:

Category:Position:Category:Position:
Field Service Management Software - FSM#4
Category:Position:
Field Service Management Software - FSM#4

Enterprises have different needs and requirements and no software solution can be just right in such a scenario. It is useless to try to find an ideal out-of-the-box software app that fulfills all your business needs. The smart thing to do would be to modify the system for your specific needs, worker skill levels, finances, and other aspects. For these reasons, do not rush and pay for well-publicized trendy solutions. Though these may be widely used, they may not be the perfect fit for your unique requirements. Do your homework, investigate each short-listed system in detail, read a few QuickBooks reviews, call the maker for explanations, and finally choose the product that presents what you require.

How Much Does QuickBooks Enterprise Cost?

QuickBooks Enterprise Pricing Plans:
Free trial
1 – 10 users
$35/user per month
11 - 40 users
$31/user per month
41 – 101 users
$28/user per month

QuickBooks Enterprise for Field Service Management offers a monthly subscription to its online service, with no contract required. It follows user-based pricing which means there are price points for a certain number of users for the software, such as:

QuickBooks Enterprise FSM

  • 1 – 10 users: $35/user per month
  • 11 – 40 users: $31/user per month
  • 41 – 101 users: $28/user per month

There are also add-ons modules available including:

Time Card (QuickBooks Weekly Timesheet)

  • 1 – 10 users: $15/user per month
  • 11 – 40 users: $13.33/user per month
  • 41 – 101 users: $12.08/user per month

Preventative Maintenance/Service Agreement

  • 1 – 10 users: $15/user per month
  • 11 – 40 users: $13.33/user per month
  • 41 – 101 users: $12.08/user per month

User Satisfaction

We realize that when you make a decision to buy Field Service Management Software - FSM it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and QuickBooks Enterprise reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with QuickBooks Enterprise. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

187

NEGATIVE SOCIAL MENTIONS

9

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Technical details

Devices Supported
  • Android
  • iPhone/iPad
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are QuickBooks Enterprise pricing details?

QuickBooks Enterprise Pricing Plans:
Free trial
1 – 10 users
$35/user per month
11 - 40 users
$31/user per month
41 – 101 users
$28/user per month

QuickBooks Enterprise for Field Service Management offers a monthly subscription to its online service, with no contract required. It follows user-based pricing which means there are price points for a certain number of users for the software, such as:

QuickBooks Enterprise FSM

  • 1 – 10 users: $35/user per month
  • 11 – 40 users: $31/user per month
  • 41 – 101 users: $28/user per month

There are also add-ons modules available including:

Time Card (QuickBooks Weekly Timesheet)

  • 1 – 10 users: $15/user per month
  • 11 – 40 users: $13.33/user per month
  • 41 – 101 users: $12.08/user per month

Preventative Maintenance/Service Agreement

  • 1 – 10 users: $15/user per month
  • 11 – 40 users: $13.33/user per month
  • 41 – 101 users: $12.08/user per month

What integrations are available for QuickBooks Enterprise?

QuickBooks Enterprise FSM integrates with QuickBooks Pro, QuickBooks Premier, QuickBooks Merchant Services, and key tools of QuickBooks Enterprise such as Advanced Inventory and Advanced Reporting.

User reviews


User reviews in total: 9

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The most favorable review

Viola

1 year ago


Pros: I love that QuickBooks Enterprise integrates smoothly with the other apps I use which saves money and time. Plus, the system offers sophisticated inventory features that help you to easily manage all stages of the inventory lifecycle.

Cons: I have no complaints about QuickBooks Enterprise and I heartily recommend this solution to all prospective users.

The least favorable review

Edna

8 months ago


Pros: I love that QuickBooks Enterprise is so easy to use. It offers a larger database than other QB solutions and hence is a good app for big companies as it can manage a higher volume of inventory items, bills, invoices, etc.

Cons: The major negative is it is difficult to make changes to the data and historical info. However, this is an internal control problem of the company.

Published 8 months ago
Verified
user
I love that QuickBooks Enterprise is so easy to use. It offers a larger database than other QB solutions and hence is a good app for big companies as it can manage a...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
I appreciate that QuickBooks Enterprise is easy to use and manage which make it the perfect app for order management. We also use it manage order fulfillment, inventory,...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
For me, the plus points are the system is easy to use, has been around for years which makes it possible to employee a bookkeeper who has many years of experience using...



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Published 1 year ago
Verified
user
I use the QuickBooks Enterprise software to analyze where money enters and leaves the business. I record...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I love that QuickBooks Enterprise integrates smoothly with the other apps I use which saves money and time. Plus, the system offers sophisticated inventory features that...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I like that the app provides flexible security access rights to help companies that employ more than one data entry employee. The administrator can use the more than...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I love that QuickBooks Enterprise can be used easily by both accounting professionals as well as lay users. Plus, you can use check entry and journal entries to bridge...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I love that QuickBooks Enterprise offers all the features needed by small and medium-sized companies. The app is easy to use and the customer support is excellent....



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
QuickBooks Enterprise offers amazing features to make it easy to run all aspects of our business. There are many details and options available in the software and we use...



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