Kampyle Review
What is Kampyle?
Kampyle is a powerful tool that makes gathering and analyzing customer feedback a tad easier and more efficient than ever before, and it is no wonder why even giant corporations love it. By understanding their customers better, Kampyle users are empowered to make smart business decisions, come up with better products and services, and deliver solutions that satisfy the needs of their clients. But more than just collecting and assessing client feedbacks, Kampyle also provides the tools needed for businesses to reinitiate communications with their previous customer, opening more opportunities and generating more sales.
Show MoreOverview of Kampyle Benefits
Kampyle makes gathering and studying feedback better, feeding users with reliable, actionable, high-value insights to what their customers desire and how they can meet their expectations.
- You can enjoy an integrated view of what clients are saying coupled with profile details like language, geographic location, channels, operating systems, specific keywords, etc.
- It’s possible to effortlessly segment information for specific reporting and analysis of feedback.
- Kampyle lets you garner deeper insights by correlating data with web analytics.
- You can immediately respond to customer feedback in real time and send feedbacks to the appropriate departments automatically to fully maximize the system’s technologies and attain business goals.
Overview of Kampyle Features
- Customer Feedback and Data Drill-down and Reporting
- Net Promoter Scoring
- Social media integration
- Search for canned answers
- Embed in website
- Multi-language
- Whitelabel
- API
- Integration with 3rd parties
- Segmentation
- Multi-user dashboard
How Much Does Kampyle Cost?
Kampyle Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are Kampyle pricing details?
Kampyle Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
Pricing by quote only. Contact Kampyle directly for more pricing information.
User Satisfaction
Positive Social Media Mentions
35
Negative Social Media Mentions
0
We realize that when you make a decision to buy a Customer Support Software it’s vital not only to see how professionals evaluate it in their reviews, but also to find out if the actual clients and enterprises that purchased these solutions are genuinely satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Kampyle reviews across a vast array of social media sites. The information is then featured in a simple to digest form indicating how many customers had positive and negative experience with Kampyle. With that information at your disposal you will be equipped to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Kampyle?
Kampyle supports integrations with the following business systems and applications:
- Adobe Analytics
- Google Analytics
- ClickTale (Heat Mapping)
- IBM TeaLeaf (Session Recording)
- LivePerson
- Medalla
- SessionCam
- Moxie
- BigCommerce
Kampyle User Reviews
Kampyle average rating:
4/5
Overall impression
5/5
Customer Support
4/5
Value for Money
4/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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Helpful and user-friendly platform
Read full review >
4/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 04.05.2021
Company Size: 1-10 Employees
Industry: Legal Services
PROS: I use Kampyle for 6 year now. I use it mainly as a monitoring tool for a website feedback. It's a very user friendly platform.
CONS: What I don’t like is that the price is based on relationship instead of the features and attributes of the service. For e.g. if the organization doesn’t have the “in” it could be discouraged by this aspect of service. Thankfully, this worked out well for me because my previous employer had powerful relationship with the whole team.
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Kampyle user reviews
Helpful and user-friendly platform
Read full review >
4/5
Overall impression
4/5
Customer Support
5/5
Value for Money
4/5
Ease of Use
Published on: 04.05.2021
Company Size: 1-10 Employees
Industry: Legal Services
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