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Kampyle Review

Kampyle
Our score: 6.9 User satisfaction: 100%

What is Kampyle?

Kampyle is a powerful tool that makes gathering and analyzing customer feedback a tad easier and more efficient than ever before, and it is no wonder why even giant corporations love it. By understanding their customers better, Kampyle users are empowered to make smart business decisions, come up with better products and services, and deliver solutions that satisfy the needs of their clients. But more than just collecting and assessing client feedbacks, Kampyle also provides the tools needed for businesses to reinitiate communications with their previous customer, opening more opportunities and generating more sales.

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Overview of Kampyle Benefits

Kampyle makes gathering and studying feedback better, feeding users with reliable, actionable, high-value insights to what their customers desire and how they can meet their expectations.

  • You can enjoy an integrated view of what clients are saying coupled with profile details like language, geographic location, channels, operating systems, specific keywords, etc.
  • It’s possible to effortlessly segment information for specific reporting and analysis of feedback.
  • Kampyle lets you garner deeper insights by correlating data with web analytics.
  • You can immediately respond to customer feedback in real time and send feedbacks to the appropriate departments automatically to fully maximize the system’s technologies and attain business goals.
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Overview of Kampyle Features

  • Customer Feedback and Data Drill-down and Reporting
  • Net Promoter Scoring
  • Social media integration
  • Search for canned answers
  • Embed in website
  • Multi-language
  • Whitelabel
  • Email
  • API
  • Integration with 3rd parties
  • Segmentation
  • Multi-user dashboard

How Much Does Kampyle Cost?

Kampyle Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Kampyle pricing details?

Kampyle Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing by quote only. Contact Kampyle directly for more pricing information.

User Satisfaction

Positive Social Media Mentions 35
Negative Social Media Mentions 0

We know that when you choose to buy a Customer Support Software it’s vital not only to learn how experts score it in their reviews, but also to discover whether the actual people and businesses that purchased these solutions are indeed content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Kampyle reviews across a vast array of social media sites. The information is then displayed in an easy to understand way indicating how many people had positive and negative experience with Kampyle. With that information at hand you will be equipped to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows

Deployment

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Kampyle?

Kampyle supports integrations with the following business systems and applications:

  • Adobe Analytics
  • Google Analytics
  • ClickTale (Heat Mapping)
  • IBM TeaLeaf (Session Recording)
  • LivePerson
  • Medalla
  • SessionCam
  • Moxie
  • BigCommerce
  • Facebook
  • LinkedIn

Kampyle User Reviews

Kampyle average rating:

Average score
4.8/5 (1 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

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More reviews from 1 actual users:

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Helpful and user-friendly platform

Read full review >
Edith
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 04.05.2021 Company Size: 1-10 Employees Industry: Legal Services

PROS: I use Kampyle for 6 year now. I use it mainly as a monitoring tool for a website feedback. It's a very user friendly platform.

CONS: What I don’t like is that the price is based on relationship instead of the features and attributes of the service. For e.g. if the organization doesn’t have the “in” it could be discouraged by this aspect of service. Thankfully, this worked out well for me because my previous employer had powerful relationship with the whole team.

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Kampyle user reviews

Helpful and user-friendly platform

Read full review >
Edith
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 04.05.2021 Company Size: 1-10 Employees Industry: Legal Services
Nestor Gilbert

By Nestor Gilbert

Nestor Gilbert is a senior B2B and SaaS analyst and a core contributor at FinancesOnline for over 5 years. With his experience in software development and extensive knowledge of SaaS management, he writes mostly about emerging B2B technologies and their impact on the current business landscape. However, he also provides in-depth reviews on a wide range of software solutions to help businesses find suitable options for them. Through his work, he aims to help companies develop a more tech-forward approach to their operations and overcome their SaaS-related challenges.

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