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Kampyle Review

Kampyle
Our score: 6.9 User satisfaction: 100%

What is Kampyle?

Kampyle is a powerful tool that makes gathering and analyzing customer feedback a tad easier and more efficient than ever before, and it is no wonder why even giant corporations love it. By understanding their customers better, Kampyle users are empowered to make smart business decisions, come up with better products and services, and deliver solutions that satisfy the needs of their clients. But more than just collecting and assessing client feedbacks, Kampyle also provides the tools needed for businesses to reinitiate communications with their previous customer, opening more opportunities and generating more sales.

Overview of Kampyle Benefits

Kampyle makes gathering and studying feedback better, feeding users with reliable, actionable, high-value insights to what their customers desire and how they can meet their expectations.

  • You can enjoy an integrated view of what clients are saying coupled with profile details like language, geographic location, channels, operating systems, specific keywords, etc.
  • It’s possible to effortlessly segment information for specific reporting and analysis of feedback.
  • Kampyle lets you garner deeper insights by correlating data with web analytics.
  • You can immediately respond to customer feedback in real time and send feedbacks to the appropriate departments automatically to fully maximize the system’s technologies and attain business goals.

Overview of Kampyle Features

  • Customer Feedback and Data Drill-down and Reporting
  • Net Promoter Scoring
  • Social media integration
  • Search for canned answers
  • Embed in website
  • Multi-language
  • Whitelabel
  • Email
  • API
  • Integration with 3rd parties
  • Segmentation
  • Multi-user dashboard

Kampyle Position In Our Categories

Since companies have particular business needs, it is only prudent that they steer clear of settling on a one-size-fits-all, ”best” software product. Needless to say, it would be hard to try to discover such application even among popular software systems. The practical thing to undertake would be to tabulate the different major aspects that demand analysis such as key features, budget, technical skill capability of the users, business size, etc. The second step is, you must do your research through and through. Have a look at these Kampyle evaluations and scrutinize the other software products in your shortlist in detail. Such comprehensive product investigation can make sure you take out poorly fit applications and select the one which provides all the aspects your business requires for optimal results.

Position of Kampyle in our main categories:

TOP 500

Kampyle is one of the top 500 Customer Support Software products

If you are interested in Kampyle it may also be beneficial to analyze other subcategories of Customer Support Software listed in our base of SaaS software reviews.

Every enterprise has different wants and needs a software that can be personalized for their size, kind of staff members and clients, and the particular industry they are in. For these reasons, no software can offer perfect tools off-the-shelf. When you try to find a software app, first be sure what you need it for. Read some Kampyle Customer Support Software reviews and ask yourself do you need basic features or do you require sophisticated tools? Are there any industry-specific features that you are looking for? Find the answers to these queries to assist your search. There are lots of aspects that you need to consider and these include your finances, particular business wants, your organization size, integration requirements etc. Take your time, use a few free trials, and finally select the app that presents all that you require to boost your company competence and productivity.

How Much Does Kampyle Cost?

Kampyle Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing by quote only. Contact Kampyle directly for more pricing information.

User Satisfaction

Positive Social Media Mentions 35
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kampyle reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kampyle. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows

Deployment

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Kampyle Comparisons

Kampyle user reviews

Helpful and user-friendly platform

Read full review >
Edith
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2018 Company Size: 1-10 Employees Industry: Legal Services

What are Kampyle pricing details?

Kampyle Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Pricing by quote only. Contact Kampyle directly for more pricing information.

What integrations are available for Kampyle?

Kampyle supports integrations with the following business systems and applications:

  • Adobe Analytics
  • Google Analytics
  • ClickTale (Heat Mapping)
  • IBM TeaLeaf (Session Recording)
  • LivePerson
  • Medalla
  • SessionCam
  • Moxie
  • BigCommerce
  • Facebook
  • LinkedIn

Kampyle average rating:

Average score
4.8/5 (1 user reviews)
4/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Edith

PROS: I use Kampyle for 6 year now. I use it mainly as a monitoring tool for a website feedback. It's a very user friendly platform.

CONS: What I don’t like is that the price is based on relationship instead of the features and attributes of the service. For e.g. if the organization doesn’t have the “in” it could be discouraged by this aspect of service. Thankfully, this worked out well for me because my previous employer had powerful relationship with the whole team.

Reviewed 2 years ago

Read full review >

The least favorable review

Edith

PROS: I use Kampyle for 6 year now. I use it mainly as a monitoring tool for a website feedback. It's a very user friendly platform.

CONS: What I don’t like is that the price is based on relationship instead of the features and attributes of the service. For e.g. if the organization doesn’t have the “in” it could be discouraged by this aspect of service. Thankfully, this worked out well for me because my previous employer had powerful relationship with the whole team.

Reviewed 2 years ago

Read full review >

More reviews from 1 actual users:

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  • Latest
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Helpful and user-friendly platform

Read full review >
Edith
4/5

Overall impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 31.08.2018 Company Size: 1-10 Employees Industry: Legal Services

PROS: I use Kampyle for 6 year now. I use it mainly as a monitoring tool for a website feedback. It's a very user friendly platform.

CONS: What I don’t like is that the price is based on relationship instead of the features and attributes of the service. For e.g. if the organization doesn’t have the “in” it could be discouraged by this aspect of service. Thankfully, this worked out well for me because my previous employer had powerful relationship with the whole team.

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Reviewed By Nestor Gilbert
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