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Kixie Review

Kixie
Our score: 7.7 User satisfaction: N/A%

What is Kixie?

Kixie is an intelligent voice call software that increases your sales team’s productivity. It is easy to set up, thus, allowing you to begin gaining ROI in a matter of minutes. This solution also gives your sales representatives the opportunity to triple the number of calls they make with one-click voicemail drop and power dialing. As such, your company can reach more clients and prospects within a short period.

Additionally, Kixie enhances your sales process by integrating with your favorite CRM solution. With its bi-directional workflow, your employees can log the call disposition with one click. As such, your team can come up with better strategies to improve sales conversion rates.

Moreover, Kixie enables you and your managers to aid representatives in becoming adept at client engagement. The software makes this possible through its call coaching tool that enables an instructor to share instructions. Because of this, your team can establish a better rapport with clients.

Overview of Kixie Benefits

Increased Productivity

Manual dialing takes precious seconds off efficiency and productivity. Kixie has productivity tools like power dialing and one-click voicemail drop. With these, your sales representatives can reach more leads and customers in a short amount of time.

Furthermore, Kixie shows your calls as a local number regardless of your customer’s location. With this, you can expect an increase in your lead connect value.

Call Outcomes Logging

The disposition of a call is an important metric that can help your sales team come up with more effective customer approaches. Kixie lets them log call outcomes with one click and relays this information to your integrated CRM. By doing so, you can generate insightful sales statistics that can assist you in making better business decisions.

Powerful Team Management

The success of your sales team depends on the level of training they have in customer engagement. Kixie has call coaching, call recording, and call reporting tools. Team leaders and managers can help sales representatives handle any kind of call situation effectively. Additionally, managers and their supervised members can go over calls again to gain insights for improvement. Plus, the solution’s reporting tool enables you to measure your sales calls’ success.

High-fidelity Calls

With Kixie, you can expect every call your sales representatives make to be of high quality. Because of this, your sales team can have clear communications with customers at all times.

Overview of Kixie Features

  • Click to Call
  • Voicemail Drop
  • Power Dialer
  • Lead Caller
  • Automatic Call Recording
  • Automatic Local Presence Dialing
  • Real-time Call Coaching
  • Call Dispositions
  • Searchable Call History
  • Call Reporting & Analytics
  • Sales Leaderboard
  • International Numbers & Calls
  • Customizable Call Routing
  • Virtual Receptionist
  • Transfer & Hold Calls
  • Presence Management
  • Greetings & Call Hold Music
  • Extensions
  • Desk Phones & Mobile Phones Integration
  • Find Me/Follow Me
  • CRM Integration
  • API Integration

Kixie Position In Our Categories

Because businesses have distinct business-related requirements, it is only practical they abstain from settling on an all-encompassing, ”best” business application. Be that as it may, it is almost impossible to discover such a software system even among well-known software systems.
The clever step to undertake is to tabulate the various important functions that necessitate inspection such as major features, price plans, technical skill aptitude of staff, organizational size, etc. Thereafter, you must follow through the research comprehensively. Browse through some Kixie reviews and check out the other software systems in your shortlist in detail. Such well-rounded product research guarantees you keep away from poorly fit apps and pay for the one that offers all the function you require company requires in growing the business.

Position of Kixie in our main categories:

TOP 500

Kixie is one of the top 500 Sales Software products

Kixie is also listed in the following subcategories:

Since each organization has unique business wants, it is sensible for them to desist from searching for a one-size-fits-all perfect software solution. Needless to say, it would be useless to try to find such a platform even among widely used software platforms. The clever thing to do would be to list the various essential factors that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Kixie Call Center Software reviews and check out each of the other apps in your shortlist in detail. Such in-depth groundwork can make sure you discard ill-fitting applications and select the system that presents all the features you require for business success.

How Much Does Kixie Cost?

Kixie Pricing Plans:

Free Trial

Basic

$15/user/month

Integrated

$35/user/month

Enterprise

$65/user/month

Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.

Basic – $15/user/month

  • Web Dialer
  • Click to Call
  • Find Me/Follow Me
  • Presence Management
  • Email Support

Integrated – $35/user/month

  • All Basic Features
  • IVR Auto-attendant
  • Ring Groups
  • Dashboard Login
  • Reporting Dashboard
  • Call Recording
  • Missed Call Alerts
  • Call Disposition Logging
  • CRM Integration
  • New Lead Creation
  • Onboarding Resources

Enterprise – $65/user/month

  • Progressive Caller ID
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • SMS Messaging
  • SMS Templates
  • Integration API
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile Apps
  • Training
  • Coaching Tools

User Satisfaction

Positive Social Media Mentions 0
Negative Social Media Mentions 0

We realize that when you make a decision to buy Call Center Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kixie reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kixie. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Web-based

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are Kixie pricing details?

Kixie Pricing Plans:

Free Trial

Basic

$15/user/month

Integrated

$35/user/month

Enterprise

$65/user/month

Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.

Basic – $15/user/month

  • Web Dialer
  • Click to Call
  • Find Me/Follow Me
  • Presence Management
  • Email Support

Integrated – $35/user/month

  • All Basic Features
  • IVR Auto-attendant
  • Ring Groups
  • Dashboard Login
  • Reporting Dashboard
  • Call Recording
  • Missed Call Alerts
  • Call Disposition Logging
  • CRM Integration
  • New Lead Creation
  • Onboarding Resources

Enterprise – $65/user/month

  • Progressive Caller ID
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • SMS Messaging
  • SMS Templates
  • Integration API
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile Apps
  • Training
  • Coaching Tools

What integrations are available for Kixie?

Kixie PowerCall can integrate with the following solutions:

  • Salesforce
  • Pipedrive
  • Zoho CRM
  • Pipeline Deals
  • HubSpot
  • Insightly
  • Contactually
  • Zendesk
  • Capsule
  • AmoCRM
  • Nutshell
  • Signpost
  • Highrise
  • Prosperworks
  • Slack (Enterprise Only)

API integration is also available for Enterprise plan subscribers.

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Reviewed By Louie Andre
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