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Kixie REVIEW

Call Center Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 7.7

What is Kixie?

Kixie is an intelligent voice call software that increases your sales team’s productivity. It is easy to set up, thus, allowing you to begin gaining ROI in a matter of minutes. This solution also gives your sales representatives the opportunity to triple the number of calls they make with one-click voicemail drop and power dialing. As such, your company can reach more clients and prospects within a short period.

Additionally, Kixie enhances your sales process by integrating with your favorite CRM solution. With its bi-directional workflow, your employees can log the call disposition with one click. As such, your team can come up with better strategies to improve sales conversion rates.

Moreover, Kixie enables you and your managers to aid representatives in becoming adept at client engagement. The software makes this possible through its call coaching tool that enables an instructor to share instructions. Because of this, your team can establish a better rapport with clients.

Overview of Kixie Benefits

Increased Productivity

Manual dialing takes precious seconds off efficiency and productivity. Kixie has productivity tools like power dialing and one-click voicemail drop. With these, your sales representatives can reach more leads and customers in a short amount of time.

Furthermore, Kixie shows your calls as a local number regardless of your customer’s location. With this, you can expect an increase in your lead connect value.

Call Outcomes Logging

The disposition of a call is an important metric that can help your sales team come up with more effective customer approaches. Kixie lets them log call outcomes with one click and relays this information to your integrated CRM. By doing so, you can generate insightful sales statistics that can assist you in making better business decisions.

Powerful Team Management

The success of your sales team depends on the level of training they have in customer engagement. Kixie has call coaching, call recording, and call reporting tools. Team leaders and managers can help sales representatives handle any kind of call situation effectively. Additionally, managers and their supervised members can go over calls again to gain insights for improvement. Plus, the solution’s reporting tool enables you to measure your sales calls’ success.

High-fidelity Calls

With Kixie, you can expect every call your sales representatives make to be of high quality. Because of this, your sales team can have clear communications with customers at all times.

Overview of Kixie Features

  • Click to Call
  • Voicemail Drop
  • Power Dialer
  • Lead Caller
  • Automatic Call Recording
  • Automatic Local Presence Dialing
  • Real-time Call Coaching
  • Call Dispositions
  • Searchable Call History
  • Call Reporting & Analytics
  • Sales Leaderboard
  • International Numbers & Calls
  • Customizable Call Routing
  • Virtual Receptionist
  • Transfer & Hold Calls
  • Presence Management
  • Greetings & Call Hold Music
  • Extensions
  • Desk Phones & Mobile Phones Integration
  • Find Me/Follow Me
  • CRM Integration
  • API Integration

Kixie Position In Our Categories

Position of Kixie in our main categories:

500

Kixie is one of the top 500 Sales Softwareproducts

500

Kixie is one of the 500
Sales Software products


Kixie is also listed in the following subcategories:

Category:Position:Category:Position:
Call Center Software#36
Category:Position:
Call Center Software#36

Since each enterprise has specific business wants, it is sensible for them to abstain from searching for a one-size-fits-all faultless software solution. Needless to say, it would be futile to try to find such a system even among popular software applications. The clever thing to do would be to jot down the various essential factors that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some Kixie reviews and investigate each of the other solutions in your shortlist in detail. Such exhaustive homework can ensure you weed out ill-fitting systems and choose the system that provides all the elements you require for business success.

How Much Does Kixie Cost?

Kixie Pricing Plans:
Free trial
Basic
$15/user/month
Integrated
$35/user/month
Enterprise
$65/user/month

Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.

Basic – $15/user/month

  • Web Dialer
  • Click to Call
  • Find Me/Follow Me
  • Presence Management
  • Email Support

Integrated – $35/user/month

  • All Basic Features
  • IVR Auto-attendant
  • Ring Groups
  • Dashboard Login
  • Reporting Dashboard
  • Call Recording
  • Missed Call Alerts
  • Call Disposition Logging
  • CRM Integration
  • New Lead Creation
  • Onboarding Resources

Enterprise – $65/user/month

  • Progressive Caller ID
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • SMS Messaging
  • SMS Templates
  • Integration API
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile Apps
  • Training
  • Coaching Tools

User Satisfaction

We realize that when you make a decision to buy Call Center Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Kixie reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Kixie. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported
  • Web-based
Language Support
  • English
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING
  • TICKETS

What are Kixie pricing details?

Kixie Pricing Plans:
Free trial
Basic
$15/user/month
Integrated
$35/user/month
Enterprise
$65/user/month

Kixie has three options for enterprise pricing that are designed to meet the needs of different-sized businesses. The details for these packages are outlined below to help you decide.

Basic – $15/user/month

  • Web Dialer
  • Click to Call
  • Find Me/Follow Me
  • Presence Management
  • Email Support

Integrated – $35/user/month

  • All Basic Features
  • IVR Auto-attendant
  • Ring Groups
  • Dashboard Login
  • Reporting Dashboard
  • Call Recording
  • Missed Call Alerts
  • Call Disposition Logging
  • CRM Integration
  • New Lead Creation
  • Onboarding Resources

Enterprise – $65/user/month

  • Progressive Caller ID
  • Lead Caller
  • Custom Call Dispositions
  • Voicemail Drop
  • SMS Messaging
  • SMS Templates
  • Integration API
  • Slack Integration
  • Dedicated Account Manager
  • Desk Phones
  • Mobile Apps
  • Training
  • Coaching Tools

What integrations are available for Kixie?

Kixie PowerCall can integrate with the following solutions:

  • Salesforce
  • Pipedrive
  • Zoho CRM
  • Pipeline Deals
  • HubSpot
  • Insightly
  • Contactually
  • Zendesk
  • Capsule
  • AmoCRM
  • Nutshell
  • Signpost
  • Highrise
  • Prosperworks
  • Slack (Enterprise Only)

API integration is also available for Enterprise plan subscribers.

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