MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

LiveHive Review

LiveHive
Our score: 8.0 User satisfaction: 100%

What is LiveHive?

LiveHive is a sales acceleration platform that streamlines the following up of deals. It provides crucial insights to boost buyer engagement as well as enhance sales processes. It offers automation tools for sharing content and detailed analytics to facilitate follow ups, evaluate interests of buyers, identify and list top prospects, and check sales pipeline health.

Sales managers can use LiveHive’s analytics features to determine what is working optimally and create effective sales processes that can be applied and repeated by the organization’s sales units.

You can use LiveHive to:

  • Understand the sales follow up efficiency & effectiveness.
  • Easily determine the best qualified leads
  • Discern interests of prospects via engagement analysis
  • Power precise forecasting
  • Access custom templates for your emails
  • Automatically sync with Salesfroce CRM all your engagement analytics
Show More

Overview of LiveHive Benefits

LiveHive is a sales acceleration platform that delivers powerful email automation combined with deep and comprehensive engagement analytics. LiveHive increases productivity and improves follow-up effectiveness for sales organizations by helping them: understand a buyer’s interest level; quickly identify everyone involved in the buying process; rank top prospects according to engagement; and automate follow-up.

LiveHive shows which prospects engage the most with sales emails and collateral, so sales teams can focus on the most interested prospects. With alerts delivered in real time, sales teams can follow up at a customer’s moment of interest. Research shows that 50% of buyers choose the vendor that responds first.

LiveHive’s sales automation capabilities including email templates, group emails, and email sequencing give sales teams a big productivity boost and help them build more effective, personalized follow-up.

LiveHive’s sales automation and comprehensive analytics empower sales managers to instill best practices across the organization through a repeatable process for success.

Show More

Overview of LiveHive Features

  • Access Salesforce email templates from email client
  • All functionality delivered for any digital content
  • Custom email templates
  • Deep insights on prospects’ interests
  • Email tracking
  • Enables most up-to-date customer profile
  • Engagement analytics sync’d with Salesforce
  • Follow-up effectiveness analytics
  • Free use by one agent for 5 prospects
  • Fully integrated with Act-On marketing software
  • Get prospect’s interest level
  • Group emailing with individual tracking
  • Improve forecast accuracy
  • Metrics view of prospect
  • Profiles of document recipients
  • Real-time alerts of email & document views
  • Top prospect ranking
  • Documents access control
  • Integration with Outlook & Gmail

What Problems Will LiveHive Solve?

Digital insights to understand a prospects

Less than half of information used during a customer’s purchase decision today directly comes from vendors. Relying on the Internet and social media for information about products and service, buyers are further along in the purchasing process. This makes it challenging for salespeople to understand and address customer interests and needs.

LiveHive solves this problem by giving sales organizations digital insights to understand a prospect’s interest level, learn about their biggest pain points, and see where they are in the customer journey. LiveHive reveals prospect buying patterns with instant alerts that show when documents are viewed and downloaded; which pages are viewed, for how long and from where; and gives profile data for recipients of re-shared documents with instant notification for lead nurturing.

With this visibility into customer behaviors, salespeople can tailor follow-up based on a prospect’s particular interest, gain understanding about the customer journey, and improve sales timing.

Insight into how a sales proposal is being shared

Finding all the decision makers in a complex sale is extremely difficult in today’s selling environment. Nearly 80% of sales organizations find more stakeholders are involved in the purchase decision, according to CEB, but reaching this larger sphere of influence can be extremely difficult.

LiveHive gives sales organizations insight into how a document or sales proposal is being shared, so teams can learn about the account and their internal processes, making it easier to navigate complex sales. When reps see that a proposal has been forwarded to operations, they gain valuable insight about buying sequences that can also be used in other, similar deals. LiveHive’s sales acceleration platform helps sales team understand interest levels even in big organizations, so they can respond appropriately.

Increase productivity and save time

65% of businesses say their sales reps spend too much time on non-core selling activity, according to Sirius Decisions. Other research shows that 88% of people spend time rewriting emails to sound more intelligent. Sales managers want their teams to focus on prospects and not administrative tasks or rewriting emails, especially given that sales reps can send out 30-40 emails a day.

With LiveHive’s email templates, sales teams can increase productivity, saving considerable time and still have the ability to personalize their communications with prospects. In addition, with LiveHive’s analytics, sales managers can quickly see which email templates deliver the best performance, so that they can set up repeatable processes for their team.

How Much Does LiveHive Cost?

LiveHive Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Show More

What are LiveHive pricing details?

LiveHive Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

LiveHive is offered only on a by quote basis as an annual subscription model. Contact the vendor directly to get a price quote adjusted to you company needs. Exact pricing for LiveHive is based on the size of your sales team and your team’s unique needs.

User Satisfaction

Positive Social Media Mentions 8
Negative Social Media Mentions 0

We are aware that when you decide to buy a Sales Tools it’s vital not only to find out how professionals score it in their reviews, but also to discover whether the actual people and enterprises that use it are genuinely content with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and LiveHive reviews across a wide range of social media sites. The data is then displayed in an easy to understand way showing how many users had positive and negative experience with LiveHive. With that information at your disposal you should be prepared to make an informed purchasing decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac

Deployment

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for LiveHive?

LiveHive is integrated with Salesforce CRM and Act-On marketing automation system, as well as cloud content services including Box, Dropbox, Egnyte, and OneDrive. It also supports Gmail and Outlook email clients.

LiveHive User Reviews

LiveHive average rating:

Average score
5/5 (9 user reviews)
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Christy

PROS: I love that LiveHive is easy to use and is designed by professionals who understand the sales process. It is difficult to get clients so I appreciate this platform which helps us view what is happening inside their process without seeming intrusive.

CONS: I don’t have any complaints, only wish I had started using it sooner. We could have closed plenty more deals if we had used the system in our entire company.

Reviewed 4 years ago

Read full review >

The least favorable review

Jackie

PROS: I love the automated email templates which help me easily message our donors. I can see who’s opening my emails and follow up with them. LiveHive software is easy to use and I can gauge people’s interest from how they engage with my messages and content.

CONS: I cannot point at any drawbacks as LiveHive is a seamless app that fulfills my usage needs.

Reviewed 4 years ago

Read full review >

More reviews from 9 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Amazing application

Read full review >
Jackie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2021 Company Size: More than 100 Employees Industry: Primary/Secondary Education

PROS: I love the automated email templates which help me easily message our donors. I can see who’s opening my emails and follow up with them. LiveHive software is easy to use and I can gauge people’s interest from how they engage with my messages and content.

CONS: I cannot point at any drawbacks as LiveHive is a seamless app that fulfills my usage needs.

What do you think about this review?

Great Poor

I’m a happy LiveHive user!

Read full review >
Louise
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.09.2021 Company Size: More than 100 Employees Industry: Building Materials

PROS: LiveHive’s SmartPath has helped to automate my follow up process. My emails are now composed based on the prospects’ engagement with my previous emails. I can learn about their behavior and tailor personalized and more effective messages to target promising prospects.

CONS: I used to get too many notifications, so I started using LiveFeed for notifications. I have also arranged to get real-time notifications instead of having them deposited in my inbox.

What do you think about this review?

Great Poor
Show More User Reviews (9)

Important sales application

Read full review >
Christy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.07.2021 Company Size: More than 100 Employees Industry: Real Estate

PROS: I love that LiveHive is easy to use and is designed by professionals who understand the sales process. It is difficult to get clients so I appreciate this platform which helps us view what is happening inside their process without seeming intrusive.

CONS: I don’t have any complaints, only wish I had started using it sooner. We could have closed plenty more deals if we had used the system in our entire company.

What do you think about this review?

Great Poor

Love the LiveFeed feature

Read full review >
Gladys
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I really appreciate the LiveFeed feature which notifies me when my emails are opened and forwarded and when the recipient clicks on a link within the email. This feature allows me to learn what’s happening with my content and emails in real time.

CONS: I’m interested only in the content management, hence would like to subscribe to a lower cost package that offers only LiveFeed and content engagement features.

What do you think about this review?

Great Poor

Offers robust analytics features

Read full review >
Sandy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.01.2021 Company Size: More than 100 Employees Industry: Entertainment

PROS: I like that LiveHive informs me about who is viewing my content and emails. I can set up nurture paths based on where prospects are in the funnel. I can use email sequencing to set up separate programs for warm and hot leads. And I can do all this in just minutes. The app lets me personalize my pitches as required and it is easy to manage once you start using it.

CONS: You need to put in some effort to build templates to make the most of automation which will make your daily tasks easier. I appreciate the help provided by the amazing LiveHive team while I was ramping up.

What do you think about this review?

Great Poor

Give it a try

Read full review >
Bonnie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 31.12.2020 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: I rate the rule-based, automated email campaign sequencing feature as the best in the market. The app is easy to set up and use and offers detailed analytics on the effectiveness of my campaigns. Plus, I can get additional leads by tracking the people who get emails forwarded to them by the original recipients.

CONS: There are plenty of features and you need to invest time and effort to learn to use all of them effectively.

What do you think about this review?

Great Poor

Helps us sell smartly

Read full review >
John
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.02.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I really appreciate the analytics on page views of our proposals. This helps us understand which part of our product has the most impact on our clients and we can personalize the follow ups accordingly. The app has greatly boosted our productivity.

CONS: I have no complaints at all as LiveHive is a valuable tool for my requirements.

What do you think about this review?

Great Poor

Appreciate the deep engagement analytics

Read full review >
Joanna
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.02.2018 Company Size: More than 100 Employees Industry: N/A

PROS: For me, the highlight is the email tracking functionality. It allows me to see who opens and reads my email and the attachments they view.

CONS: The notifications are really useful but too many of them fill up my inbox. But they show that my messages are effective and well-received. You can also change the settings so that you don’t get the notifications if you don’t want them.

What do you think about this review?

Great Poor

The SmartPath feature is the best

Read full review >
Wendy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 13.01.2018 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: For me, the SmartPath automated email campaign feature is the best part about LiveHive. I rate it as the best email sequencing system in the market. The prospect engagement functionalities are also very useful.

CONS: The only minor issue was our team had to spend some time getting the hang of using the app.

What do you think about this review?

Great Poor
women man women man man women

Join a community of 7,369 SaaS experts

Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.

Sign in with LinkedIn Why we require LinkedIn?
  • Show the community that you're an actual user.
  • We will only show your name and profile image in your review.
  • You can still post your review anonymously.

OR

Sign in with company email

Sign in with company email

Popular LiveHive Alternatives

Top Competitors To LiveHive By Price

Trending Sales Tools Reviews

LiveHive Comparisons

LiveHive user reviews

Amazing application

Read full review >
Jackie
4/5

Overall impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.09.2021 Company Size: More than 100 Employees Industry: Primary/Secondary Education

I’m a happy LiveHive user!

Read full review >
Louise
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.09.2021 Company Size: More than 100 Employees Industry: Building Materials

Important sales application

Read full review >
Christy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.07.2021 Company Size: More than 100 Employees Industry: Real Estate

Love the LiveFeed feature

Read full review >
Gladys
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2021 Company Size: More than 100 Employees Industry: Information Technology and Services

Offers robust analytics features

Read full review >
Sandy
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.01.2021 Company Size: More than 100 Employees Industry: Entertainment
Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

Page last modified
Did you find this review useful?
Yes No

Thank you for your feedback

How can we make this page better?

TOP

Why is FinancesOnline free? Why is FinancesOnline free?

FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.

Share
Tweet
Share