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ManageEngine Remote Access Review
What is ManageEngine Remote Access?
ManageEngine Remote Access Plus is a remote access software that gives IT technicians and administrators granular control over an enterprise’s network of computers from different offices from a central location.
Remote Access Plus is built with powerful tools that make it possible to manage users, files, printers, perform troubleshooting, and even generate real-time reports of remote sessions.
With the ability to control attended and unattended computers, Remote Access Plus helps improve productivity and response time. Having a screen sharing feature and an integrated voice, video and text chat feature lets administrators connect with the user and experience the problem themselves. This helps them pin down the problem and provide issue resolution at a lightning speed.
While it functions as an IT helpdesk, Remote Access Plus can also minimize operating costs, and strengthen network security. The remote shutdown feature can power down computers outside work hours. The remote task manager feature can limit CPU load times, kill specific applications and services, and even remove access to certain sites not permitted at work.
ManageEngine is the IT Management Division of Zoho Corporation and has a long list of IT management products from Active Directory, Application, IT Security, Analytics, Network and Server, and IT Helpdesk which includes the Remote Access Plus. Zoho Corporation has several offices worldwide in the US, India, Singapore, China, The Netherlands, Australia, Mexico, and the UAE.
Show MoreOverview of ManageEngine Remote Access Benefits
Connect to different computers
Multi-monitor support enables access to multiple computers regardless of location. Administrators can take over the computer’s control to handle troubleshooting, access command prompt, manage users, files, device managers, etc.
Work with users and other administrators
Managing a network of computers requires several administrators working together to perform collaborative troubleshooting sessions. With chat integrations to connect administrators to users, they can speed up resolving the issue having to hear the problem from the user themselves.
Detect network issues and resolve without interrupting workflow
Having complete control over remote computers, technicians and administrators can easily pin down network issues and resolve in a manner of minutes and without interrupting user productivity and workflow.
Restrict user access
Remote access can also control CPU loads, block certain applications, limit internet sessions, enforce system shutdowns, block inputs, and disable user access when required.
Wake PCs on LAN
Technicians can also perform scheduled troubleshooting without the users powering their computer as this can be controlled over LAN. At the same time, a remote shutdown feature is also available to reduce operating costs when devices are not in use.
Event Viewers
Detailed logs that monitor all sessions can provide insights on whether there are security and operational issues detected in the network.
Show MoreOverview of ManageEngine Remote Access Features
Desktop Sharing
- File Transfer
- Voice, Video and Text Chat
- Multi-Monitor Support
- Record and Resume Sessions on Reboot
- Collaborative Troubleshooting
- Complete Control over Remote Computers
- Shadow Users in the Network
- Record Sessions
- Registry Export History
- Manage printers
- Manage devices and drivers
- Manager users
- Manager software
- Remote Shutdown
- Remote Task Manager
- Remote Registry
- Advanced Remote Control
- Remote Command Prompt
- Remote Event Viewer
- Remote File Manager
- Wake on LAN
- Simplified Troubleshooting
ManageEngine Remote Access Position In Our Categories
Knowing that businesses have their own business needs, it is only practical that they avoid preferring an all-in-one, “perfect” business application. However, it is futile to try to come across such application even among popular software solutions. The rational thing to do can be to write the varied main functions that demand analysis such as major features, price plans, technical skill competence of staff, business size, etc. Then, you should perform the product research systematically. Have a look at some of these ManageEngine Remote Access review articles and look over each of the solutions in your shortlist more closely. Such all-encompassing product research guarantees you drop unsuitable apps and buy the one which provides all the features your business requires in sustaining growth.
Position of ManageEngine Remote Access in our main categories:
Since each company has particular business wants, it is sensible for them to desist from searching for a one-size-fits-all perfect software system. Needless to say, it would be futile to try to find such a system even among popular software applications. The clever thing to do would be to jot down the various important factors that require consideration such as key features, budget, skill levels of staff members, company size etc. Then, you should do your research thoroughly. Read some ManageEngine Remote Access Remote Support Software reviews and investigate each of the other apps in your shortlist in detail. Such comprehensive homework can make certain you reject ill-fitting applications and zero in on the app that offers all the elements you need for business success.
How Much Does ManageEngine Remote Access Cost?
ManageEngine Remote Access Pricing Plans:
Free Trial
On-Premise Standard Plan
$75/annual
On Premise Professional Plan
$95/annual
Cloud Standard Plan
$100/annual
Cloud Professional Plan
$150/annual
Custom
Contact Vendor
What are ManageEngine Remote Access pricing details?
ManageEngine Remote Access Pricing Plans:
Free Trial
On-Premise Standard Plan
$75/annual
On Premise Professional Plan
$95/annual
Cloud Standard Plan
$100/annual
Cloud Professional Plan
$150/annual
Custom
Contact Vendor
ManageEngine Remote Access Plus has the following enterprise pricing:
- On-Premise – Standard Plan – $75/annual
- On-Premise – Professional Plan – $95/annual
- Cloud – Standard Plan – $100/annual
- Cloud – Professional Plan – $150/annual
- One time License Fee and/or with Multi-Language Pack Add On’s – By Quote
*All pricing plans are billed annually and allow up to 25 computers and 5 technicians. To extend the computer range and add more technicians, please contact the vendor.
User Satisfaction
Positive Social Media Mentions
115
Negative Social Media Mentions
2
We know that when you decide to purchase a Remote Support Software it’s important not only to see how professionals score it in their reviews, but also to check if the actual users and enterprises that bought this software are indeed satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ManageEngine Remote Access reviews across a broad range of social media sites. The information is then displayed in a simple to understand format showing how many customers had positive and negative experience with ManageEngine Remote Access. With that information at hand you will be prepared to make an informed business choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Free
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ManageEngine Remote Access?
ManageEngine Remote Acess Plus integrates with Spiceworks.
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