MiCloud Business Review

Mitel MiCloud Business makes call and correspondences a breeze for small and medium-sized companies. You get your hands on a comprehensive, cloud-enabled communications solution that streamlines all your communications. With its cutting-edge collaboration tools, you can:

Call and collaborate seamlessly

Send messages, key in calls, and communicate with team members through Mitel MiCloud Business’ powerful collaboration platform. The solution offers quick and handy tools for you to manage and initiate your correspondences. With its Contacts List dashboard, users can quickly search contacts without having to scroll too far or tag it. Users can also instantly click-to-call, message, or chat within the softphone platform, and video and voice communications are packed with all the buttons you need for an effortless correspondence, including basic mute and volume controls. Its web platform also gives powerful call routing functionality.  

Correspond anytime and anywhere

With Mitel MiCloud Business, you can quickly shift from its web portal to its native mobile applications. Its compact phone and collaboration features will help you make sure that you do not miss out on important business correspondences and high-stake coordination.

Harness CRM integrations at your disposal

Organizations need to care for and harness customer insights to thrive. This involves extensive PR, communications, analysis, documentation, and knowledge and information management. With Mitel MiCloud Business, you can farm and document customer interactions and build customer relationships that matter.  The solution also lets you fully integrate it to your existing CRM platform and gives you the capability to alter information from MiCloud Business to satisfy data consistencies.

Rake in the success through swift call deployment and management

With its comprehensive tools for call configuration, multimedia, and collaboration, you can swiftly address communication lapses and ensure that people have the right information they need to act effectively. It features an interactive management Portal that lets you manage users as well as deploy your teams more effectively.

Maximize insights for business growth

With Mitel MiCloud Business, you have access to a well-designed dashboard that shows insights on business performance. Quickly view visualized statistics and analytics for you to deploy your agents effectively and optimize operational excellence.