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Mobile Field Report Review

Mobile Field Report
Our score: 7.2 User satisfaction: 96%

What is Mobile Field Report?

Mobile Field Reports is a communication and field management tool that effectively bridges both field agents, representatives, and technicians with their office-based managers. Used widely by industrial companies and field services providers, Mobile Field Report improves performance with smart dispatching feature, multiple reports, and by providing users easy and direct access to client information. This communication platform effortlessly syncs technicians with their office, effectively manage resources, and lower down costs.

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Overview of Mobile Field Report Benefits

Mobile Field Report is used extensively by many businesses in the services and industrial sector, specifically in plant manufacturing, energy, municipal utilities, HVAC, and medical engineering. Among the benefits it brings to its users are:

  • Smart dispatching and scheduling system that enables users to provide immediate and qualified services to their clients
  • Ability to generate various types of reports for detailed and accurate reporting
  • Service automation that improves service quality and productivity
  • Hassle-free, paperless workflow
  • Easy setup and simplicity make the system ready for operation within 2 minutes.

Field Service Management Software for technicians and craftsmen: It helps you with job tracking, scheduling multiple technicians, creating reports at customer side, and time tracking. In many fields, comprehensive reports are required. Creating them is time-consuming and tedious. Mobile Field Report has simplified the way of creating reports and shortened the needed time to just minutes. By using Mobile Field Report for iPad, you can earn up to 35% time savings.

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Overview of Mobile Field Report Features

  • Smart Dispatch
  • Time Tracker on Site
  • Maintenance Scheduler
  • iPad/iPhone compatible
  • Field Service Management
  • Job Management
  • Notes
  • Image Capture and Edit
  • Task Management
  • Invoice
  • Text Templates
  • Customer Notification
  • Generate and/or automate various types of reports

What Problems Will Mobile Field Report Solve?

Save time on writing service reports in the field

Writing documentation at customer side is important in many areas like Heating, Ventilation and Air-conditioning for security companies or where many subcontractors are working together. Writing documents costs your technicians a lot of time. You have to have a service protocol, you need to take many pictures, you want to follow a standard process and need to archive the documents. If you want to save time on writing service reports in the field, Mobile Field Report is the right tool for you.

Smart scheduling

Scheduling a large team of technicians is not easy. A smart scheduling system offered by Mobile Field Report is unique and one of its core features. It combines information regarding customer satisfaction, driving distance, qualification, and the driving time. You can easily use Mobile Field Report to remember all your tasks.

How Much Does Mobile Field Report Cost?

Mobile Field Report Pricing Plans:

Free Trial

Starter

20 euros per month/user

Standard

By quote

Enterprise

By quote

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What are Mobile Field Report pricing details?

Mobile Field Report Pricing Plans:

Free Trial

Starter

20 euros per month/user

Standard

By quote

Enterprise

By quote

Mobile Field Report offers three product packages, with all plans carrying a free trial period.

Starter (20 euros per month per user): Features include a maximum of 2 pictures per job and 10 steps per job.

Standard (by quote): Features include unlimited jobs, module time tracking, text templates, and a maximum of 50 steps per job.

Enterprise (by quote): Features include unlimited jobs and products, API to ERP, and customer notification.

Mobile Field Report lets you start with a small team for free.

User Satisfaction

Positive Social Media Mentions 220
Negative Social Media Mentions 6

We know that when you choose to purchase a Project Management Software it’s crucial not only to find out how experts evaluate it in their reviews, but also to find out if the real people and companies that bought this software are genuinely happy with the product. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Mobile Field Report reviews across a vast range of social media sites. The data is then displayed in an easy to digest form revealing how many clients had positive and negative experience with Mobile Field Report. With that information at hand you will be ready to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • iPhone/iPad
  • Mac

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment

Customer Types

  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Mobile Field Report?

Mobile Field Report supports integration with the following business systems and applications:

  • Microsoft Excel
  • Microsoft Azure
  • SAP
  • Microsoft Navision

Mobile Field Report also offers several plugins that allow you to extend your software’s capabilities.

 

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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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