MyFeelBack Review
What is MyFeelBack?
MyFeelBack is a SaaS platform for capturing feedback from customers through ultra-targeted surveys. It is touted as the smart way to collect high-quality insights from customers in order to understand their preferences, needs and concerns, and in the process identify areas for improvement. Ultimately, this will result in better business decision-making, enhanced customer engagement, and providing a positive bottom line.
Learning from your customers is an indispensable business approach. A whole industry category of customer relations was built around the need to know customer preferences and behavior. What better way to be knowledgeable about customers’ wants and buying decisions than to ask them directly – from concerns and issues to tastes and trends. This may sound like a simple task, but it takes a whole lot more than asking a simple question. You can elicit a proper response and extract quality information with MyFeelBack.
Show MoreOverview of MyFeelBack Benefits
The advantage of asking your customers, users or visitors with ultra-targeted queries is that you get high-value feedback which is a rich, first-hand resource for insights. MyFeelBack provides you tools to create smart surveys designed to obtain high response rates and characteristic data. With quality queries you get quality answers.
MyFeelBack’s functionalities are designed to process and analyze data based on customers’ survey answers to come up with solid indicators – the why, what and how – of customers’ purchasing (or non-buying) decisions. These additional insights of your customer tendencies can help you identify areas that need improving, and guide your business decisions – things that will impact on your revenues.
The platform’s integration with leading CRM applications gives you the ability to obtain existing information from these CRMs (such as customer details and profiles) and add them with contextual and behavioral data to produce specific, personalized questionnaires tailor-fit for the individual customer. MyFeelBack assures you of continuous, updated data – a virtual all-around view of each of your customers.
Other benefits you can derive from MyFeelBack’s numerous features include being able to quickly build smart surveys from an intuitive editor that can be customized for any device; get data you need from multiple sources (email, SMS, your website, checkouts); gather only missing data from your CRM; and manage customer experience with a host of tools like live dashboards, real-time reports and custom indicators, to name some.
Show MoreOverview of MyFeelBack Features
- Smart Surveys
- Survey Management
- Survey Builder
- Custom Design
- CRM Integration
- Email Integration
- Contacts Auto-Synching
- Contact Lists Management
- Multi-Channel Survey Deployment
- Multi-Channel Data Sources
- Language Detection
- Real-Time Data
- Real-Time Statistics Analysis
- Live Dashboards
- Custom Indicators
- Custom Datamarts
- Net Promoter Score
- 360 Degree Feedback
- Feedback Collection
- Complaint Monitoring
- Template Library
MyFeelBack Position In Our Categories
Knowing that companies have specific business-related wants, it is rational that they abstain from purchasing a one-size-fits-all, “perfect” software product. However, it would be futile to try to pinpoint such a software system even among branded software solutions. The correct step to undertake is to tabulate the numerous important factors which necessitate research such as major features, pricing, technical skill ability of staff, business size, etc. Then, you should perform your product research to a full extent. Go over some of these MyFeelBack evaluations and check out each of the software programs in your list in detail. Such detailed research can make sure you steer clear of mismatched apps and buy the one that has all the features your business requires.
Position of MyFeelBack in our main categories:
TOP
200
MyFeelBack is one of the top 200 CRM Software products
TOP
50
MyFeelBack is one of the 50 Customer Experience Management Software products
There are popular and widely used systems in each software category. But are they necessarily the best fit for your company’s unique requirements? A trendy software solution may have thousands of customers, but does it offer what you require? For this reason, do not blindly spend on popular systems. Read at least a few MyFeelBack Customer Experience Management Software reviews and mull over the elements that you desire in the software such as the price, main functionality, available integrations etc. Then, shortlist a few apps that fit your requirements. Try out the free trials of these apps, read online reviews, get explanations from the maker, and do your investigation meticulously. This profound homework is certain to aid you find the most excellent software solution for your organization’s special wants.
How Much Does MyFeelBack Cost?
MyFeelBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are MyFeelBack pricing details?
MyFeelBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.
User Satisfaction
Positive Social Media Mentions
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Negative Social Media Mentions
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We know that when you decide to buy a Customer Experience Management Software it’s important not only to learn how professionals score it in their reviews, but also to find out whether the real users and businesses that purchased these solutions are indeed content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MyFeelBack reviews across a wide array of social media sites. The information is then displayed in an easy to understand way showing how many clients had positive and negative experience with MyFeelBack. With that information available you will be equipped to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for MyFeelBack?
MyFeelBack integrates with the following business systems and applications:
- Salesforce
- Microsoft Dynamics CRM
- HubSpot
- Zendesk
- Adobe Campaign
- Sugar CRM
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