MyFeelBack Review
What is MyFeelBack?
MyFeelBack is a SaaS platform for capturing feedback from customers through ultra-targeted surveys. It is touted as the smart way to collect high-quality insights from customers in order to understand their preferences, needs and concerns, and in the process identify areas for improvement. Ultimately, this will result in better business decision-making, enhanced customer engagement, and providing a positive bottom line.
Learning from your customers is an indispensable business approach. A whole industry category of customer relations was built around the need to know customer preferences and behavior. What better way to be knowledgeable about customers’ wants and buying decisions than to ask them directly – from concerns and issues to tastes and trends. This may sound like a simple task, but it takes a whole lot more than asking a simple question. You can elicit a proper response and extract quality information with MyFeelBack.
Show MoreOverview of MyFeelBack Benefits
The advantage of asking your customers, users or visitors with ultra-targeted queries is that you get high-value feedback which is a rich, first-hand resource for insights. MyFeelBack provides you tools to create smart surveys designed to obtain high response rates and characteristic data. With quality queries you get quality answers.
MyFeelBack’s functionalities are designed to process and analyze data based on customers’ survey answers to come up with solid indicators – the why, what and how – of customers’ purchasing (or non-buying) decisions. These additional insights of your customer tendencies can help you identify areas that need improving, and guide your business decisions – things that will impact on your revenues.
The platform’s integration with leading CRM applications gives you the ability to obtain existing information from these CRMs (such as customer details and profiles) and add them with contextual and behavioral data to produce specific, personalized questionnaires tailor-fit for the individual customer. MyFeelBack assures you of continuous, updated data – a virtual all-around view of each of your customers.
Other benefits you can derive from MyFeelBack’s numerous features include being able to quickly build smart surveys from an intuitive editor that can be customized for any device; get data you need from multiple sources (email, SMS, your website, checkouts); gather only missing data from your CRM; and manage customer experience with a host of tools like live dashboards, real-time reports and custom indicators, to name some.
Show MoreOverview of MyFeelBack Features
- Smart Surveys
- Survey Management
- Survey Builder
- Custom Design
- CRM Integration
- Email Integration
- Contacts Auto-Synching
- Contact Lists Management
- Multi-Channel Survey Deployment
- Multi-Channel Data Sources
- Language Detection
- Real-Time Data
- Real-Time Statistics Analysis
- Live Dashboards
- Custom Indicators
- Custom Datamarts
- Net Promoter Score
- 360 Degree Feedback
- Feedback Collection
- Complaint Monitoring
- Template Library
MyFeelBack Position In Our Categories
Keeping in mind businesses have particular business-related demands, it is rational that they steer clear of choosing an all-encompassing, “perfect” system. However, it is nearly futile to try to find such an app even among popular software systems. The reasonable step to do should be to tabulate the varied important factors which demand inspection such as key features, plans, technical skill ability of the users, company size, etc. After which, you must conduct your product research comprehensively. Go over these MyFeelBack review articles and explore each of the software programs in your shortlist in detail. Such well-rounded research ascertain you steer clear of mismatched software solutions and pay for the system which meets all the benefits your company requires.
Position of MyFeelBack in our main categories:
TOP
200
MyFeelBack is one of the top 200 CRM Software products
TOP
50
MyFeelBack is one of the 50 Customer Experience Management Software products
It is important to keep in mind that almost no software in the Customer Experience Management Software category will be an ideal solution able to match all the requirements of different company types, sizes and industries. It may be a good idea to read a few MyFeelBack Customer Experience Management Software reviews first as some software can dominate only in a really small set of applications or be created with a really specific industry in mind. Others may work with a goal of being easy and intuitive and consequently lack complex elements welcomed by more experienced users. There are also software that cater to a large group of users and offer a complex feature base, however that usually comes at a more expensive cost of such a software. Be certain that you're aware of your requirements so that you select a software that has exactly the features you search for.
How Much Does MyFeelBack Cost?
MyFeelBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
What are MyFeelBack pricing details?
MyFeelBack Pricing Plans:
Free Trial
Quote-based Plan
Contact vendor
MyFeelBack offers “the right pricing for the right features.” Its Enterprise plan includes all of the application’s essential components and capabilities. You can contact the vendor to get an enterprise pricing quote or visit their website for a Free Demo.
User Satisfaction
Positive Social Media Mentions
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Negative Social Media Mentions
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We know that when you decide to purchase a Customer Experience Management Software it’s crucial not only to see how professionals score it in their reviews, but also to discover if the actual people and enterprises that bought this software are indeed content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and MyFeelBack reviews across a vast range of social media sites. The information is then featured in a simple to understand format showing how many clients had positive and negative experience with MyFeelBack. With that information available you should be prepared to make an informed business choice that you won’t regret.
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Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for MyFeelBack?
MyFeelBack integrates with the following business systems and applications:
- Salesforce
- Microsoft Dynamics CRM
- HubSpot
- Zendesk
- Adobe Campaign
- Sugar CRM
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