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Customer Experience Management Software

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What is SoDash?

SoDash is a powerful and feature-rich Social media customer service platform that is designed to offer a smart and efficient way for businesses to get in touch with customers.

The software is tailored to grow with your business as you interact with customers who contact you via social media. It helps you work effectively with social media and email by providing indispensable analytics, social media monitoring, and customer engagement.

Most of the businesses using SoDash are impressed by its easy to use format, wider coverage of online sources, ability to sustain long lasting customer relationship, and the way it makes the understanding of conversations progression a breeze.

Overview of SoDash Benefits

Social media platform is growing at a lightning pace, the ways of conveying messages are constantly evolving. SoDash takes care of all the emerging trends by covering a wider scope of online sources to guarantee the importance of every client.

The custom tags feature makes sure that every data from your clients has a customized tag that makes it easier to categorize and granulate it into relevant pieces of information. This gives you a better understanding of your customer and enables you to know how and why your customers feel about the business. This is also aided by the actionable reporting capability that delivers meaningful insight by allowing you to report on everything that makes sense to your business right from top-level overviews, drilling, all the way down to variables including gender, devices, geo-tapping, time, etc.

The growth recorded in the social media space makes it’s very easy to get unrelated content. This is where SoDash comes in handy, the advanced filtering feature is truly powerful and gives you the freedom to set your search criteria thereby offering the ultimate control over your social media data. This gives you the convenience of only seeing information that is relevant to your business.

The automated response functionality lets your spend small resources (time and money) and still engage with a large amount of social media traffic. The functionality appreciates the urge of every customer to get instant responses and it lets you create automated response which is triggered by phrases or a number rule.

Overview of SoDash Features

  • More online sources
  • Custom tags
  • Automated responses
  • Advanced filtering
  • Actionable reporting
  • User influence score
  • Alerts
  • Multiple report formats
  • Centralized control
  • Schedule format
  • Stay in sync
  • Dashboard

SoDash Position In Our Categories

Position of SoDash in our main categories:


SoDash is one of the top 100 Customer Experience Management Softwareproducts


SoDash is one of the 100 Social Media Management Softwareproducts


SoDash is one of the 100
Customer Experience Management Software products


SoDash is one of the 100
Social Media Management Software products

If you are considering SoDash it could also be beneficial to investigate other subcategories of Best Customer Experience Management Software collected in our database of SaaS software reviews.

Every enterprise has different wants and needs an application that can be customized for their size, type of employees and buyers, and the particular industry they are in. For these reasons, no software can proffer perfect features off-the-shelf. When you look for a software app, first be sure what you need it for. Read some SoDash Customer Experience Management Software reviews and ask yourself do you need basic functionality or do you want sophisticated features? Are there any industry-specific features that you are searching for? Obtain the answers to these queries to assist your search. There are plenty of aspects that you need to consider and these include your budget, particular business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally zero in on the app that provides all that you require to enhance your firm competence and productivity.

How Much Does SoDash Cost?

SoDash Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SoDash reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SoDash. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are SoDash pricing details?

SoDash Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for SoDash?

No information available.

User reviews

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