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SoDash REVIEW

Customer Experience Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 6.7

What is SoDash?

SoDash is a powerful and feature-rich Social media customer service platform that is designed to offer a smart and efficient way for businesses to get in touch with customers.

The software is tailored to grow with your business as you interact with customers who contact you via social media. It helps you work effectively with social media and email by providing indispensable analytics, social media monitoring, and customer engagement.

Most of the businesses using SoDash are impressed by its easy to use format, wider coverage of online sources, ability to sustain long lasting customer relationship, and the way it makes the understanding of conversations progression a breeze.

Overview of SoDash Benefits

Social media platform is growing at a lightning pace, the ways of conveying messages are constantly evolving. SoDash takes care of all the emerging trends by covering a wider scope of online sources to guarantee the importance of every client.

The custom tags feature makes sure that every data from your clients has a customized tag that makes it easier to categorize and granulate it into relevant pieces of information. This gives you a better understanding of your customer and enables you to know how and why your customers feel about the business. This is also aided by the actionable reporting capability that delivers meaningful insight by allowing you to report on everything that makes sense to your business right from top-level overviews, drilling, all the way down to variables including gender, devices, geo-tapping, time, etc.

The growth recorded in the social media space makes it’s very easy to get unrelated content. This is where SoDash comes in handy, the advanced filtering feature is truly powerful and gives you the freedom to set your search criteria thereby offering the ultimate control over your social media data. This gives you the convenience of only seeing information that is relevant to your business.

The automated response functionality lets your spend small resources (time and money) and still engage with a large amount of social media traffic. The functionality appreciates the urge of every customer to get instant responses and it lets you create automated response which is triggered by phrases or a number rule.

Overview of SoDash Features

  • More online sources
  • Custom tags
  • Automated responses
  • Advanced filtering
  • Actionable reporting
  • User influence score
  • Alerts
  • Multiple report formats
  • Centralized control
  • Schedule format
  • Stay in sync
  • Dashboard

SoDash Position In Our Categories

Position of SoDash in our main categories:

50

SoDash is one of the top 50 Customer Experience Management Software products

50

SoDash is one of the top 50 Social Media Management Software products

50

SoDash is one of the top 50
Customer Experience Management Software products

50

SoDash is one of the top 50
Social Media Management Software products


If you are interested in SoDash it might also be a good idea to examine other subcategories of Best Customer Experience Management Software collected in our base of SaaS software reviews:

It's crucial to note that virtually no software in the Customer Experience Management Software category is a perfect solution able to fulfill all the requirements of all business types, sizes and industries. It may be a good idea to read a few SoDash reviews first as certain services might perform well only in a really small group of applications or be designed with a very specific industry in mind. Others may work with an intention of being simple and intuitive and consequently lack advanced elements desired by more experienced users. There are also services that cater to a broad group of users and give you a rich feature set, but that in most cases comes at a more expensive price of such a service. Make sure you're aware of your requirements so that you choose a software that provides all the elements you search for.

How Much Does SoDash Cost?

SoDash Pricing Plans:

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SoDash reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SoDash. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

3

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT

What are SoDash pricing details?

SoDash Pricing Plans:

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for SoDash?

No information available.

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