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SoDash Review

SoDash
Our score: 6.7 User satisfaction: 100%

What is SoDash?

SoDash is a powerful and feature-rich Social media customer service platform that is designed to offer a smart and efficient way for businesses to get in touch with customers.

The software is tailored to grow with your business as you interact with customers who contact you via social media. It helps you work effectively with social media and email by providing indispensable analytics, social media monitoring, and customer engagement.

Most of the businesses using SoDash are impressed by its easy to use format, wider coverage of online sources, ability to sustain long lasting customer relationship, and the way it makes the understanding of conversations progression a breeze.

Overview of SoDash Benefits

Social media platform is growing at a lightning pace, the ways of conveying messages are constantly evolving. SoDash takes care of all the emerging trends by covering a wider scope of online sources to guarantee the importance of every client.

The custom tags feature makes sure that every data from your clients has a customized tag that makes it easier to categorize and granulate it into relevant pieces of information. This gives you a better understanding of your customer and enables you to know how and why your customers feel about the business. This is also aided by the actionable reporting capability that delivers meaningful insight by allowing you to report on everything that makes sense to your business right from top-level overviews, drilling, all the way down to variables including gender, devices, geo-tapping, time, etc.

The growth recorded in the social media space makes it’s very easy to get unrelated content. This is where SoDash comes in handy, the advanced filtering feature is truly powerful and gives you the freedom to set your search criteria thereby offering the ultimate control over your social media data. This gives you the convenience of only seeing information that is relevant to your business.

The automated response functionality lets your spend small resources (time and money) and still engage with a large amount of social media traffic. The functionality appreciates the urge of every customer to get instant responses and it lets you create automated response which is triggered by phrases or a number rule.

Overview of SoDash Features

  • More online sources
  • Custom tags
  • Automated responses
  • Advanced filtering
  • Actionable reporting
  • User influence score
  • Alerts
  • Multiple report formats
  • Centralized control
  • Schedule format
  • Stay in sync
  • Dashboard

SoDash Position In Our Categories

Because companies have unique business wants, it is only sensible they steer clear of purchasing a one-size-fits-all, ideal solution. Nonetheless, it is difficult to try to come across such application even among branded software products. The rational step to do is to write down the numerous significant factors that need analysis like major features, costing, technical skill aptitude of staff, company size, etc. After which, you should perform the product research exhaustively. Have a look at some of these SoDash analyses and check out the other software products in your shortlist in detail. Such detailed research guarantee you take out ill-fitting apps and choose the system which has all the benefits your company requires for optimal results.

Position of SoDash in our main categories:

TOP 200

SoDash is one of the top 200 Customer Experience Management Software products

TOP 100

SoDash is one of the 100 Social Media Management Software products

If you are interested in SoDash it could also be a good idea to check out other subcategories of Customer Experience Management Software gathered in our base of SaaS software reviews.

Every enterprise has different needs and needs a system that can be personalized for their size, type of employees and customers, and the specific industry they are in. For these reasons, no system can provide perfect features off-the-shelf. When you try to find a software system, first be sure what you want it for. Read some SoDash Customer Experience Management Software reviews and ask yourself do you need basic functionality or do you need complex functionality? Are there any industry-specific features that you are seeking? Get the answers to these questions to assist your search. There are lots of aspects that you need to mull over and these include your budget, specific business requirements, your company size, integration requirements etc. Take your time, try out a few free trials, and finally select the app that offers all that you require to boost your organization efficiency and productivity.

How Much Does SoDash Cost?

SoDash Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SoDash reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SoDash. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

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Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are SoDash pricing details?

SoDash Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

SoDash’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

What integrations are available for SoDash?

No information available.

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Reviewed By Louie Andre
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