Price

$69

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Appcues REVIEW

Customer Experience Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 9.0

What is Appcues?

Appcues is a customer experience software service that helps companies implement a smooth, personalized user onboarding process. Even without coding skills, users can create product tours, walkthroughs and in-app messages to welcome their customers.

The cloud-based app can be set up in minutes with a point-and-click editor. It is ideal for businesses of any size, but startups and small businesses are most likely to appreciate the app’s no-frills, low-cost and scalable features.

The app aims to help customers to be more engaged and loyal by solving onboarding pain points. Appcues addresses common onboarding bumps including time-consuming coding to create the steps, spammy product tours and bland walkthroughs that cause customers to skip onboarding.

With Appcues you can create messages and flows that highlight your product values at once.

Overview of Appcues Benefits

Here are some of the benefits commonly associated to using Appcues:

Customers see your value quickly

A smooth onboarding experience means your customers are more receptive to what you’re saying. Without bothering about coding skills, you can focus on the real work: crafting the best messages for your product. Appcues lays down the ground, while you provide the key messages and product highlights so customers can quickly grasp what’s in it for them and discover features that matter to their business.

Personalized tour captures customer’s attention

Creating a personalized product tour makes an instant connection to prospects. You can target audience with segments and triggers like language, name and at customer engagement stage. Likewise, you can customize the patterns such as how, when and where to show tooltips, modals and hotspots.

Gain creative control over product tour

With no technical skills required you can take charge of the tiniest detail you want implemented on your product tour. You control the exact customer experience you’ve imagined and now want to see live without needing a developer. Likewise, Appcues can be customized to your branding colors.

Fine tune onboarding to find the right zone

You can run A/B tests to compare onboarding processes and pick the best one. Appcues also features flow analytics to measure the success of your onboarding.

Overview of Appcues Features

  • Unlimited flows
  • Audience targeting & personalization
  • Flow analytics
  • Advanced behavioral targeting
  • A/B testing
  • Customization
  • Advanced user permissions

Appcues Position In Our Categories

Position of Appcues in our main categories:

50

Appcues is one of the top 50 CRM Software products

5

Appcues is one of the top 5 Customer Experience Management Software products

50

Appcues is one of the top 50
CRM Software products

5

Appcues is one of the top 5
Customer Experience Management Software products


Appcues is also listed in the following subcategories:

Category:Position:Category:Position:
Feedback & Reviews Management Software#3
Category:Position:
Feedback & Reviews Management Software#3

Since each enterprise has specific business needs, it is sensible for them to desist from seeking a one-size-fits-all faultless software system. Needless to say, it would be pointless to try to find such an app even among widely used software solutions. The intelligent thing to do would be to jot down the various vital aspects that need consideration such as required features, budget, skill levels of employees, company size etc. Then, you should do your groundwork thoroughly. Read some Appcues reviews and investigate each of the other apps in your shortlist in detail. Such in-depth research can make sure you discard ill-fitting platforms and choose the solution that offers all the aspects you need for business success.

How Much Does Appcues Cost?

Appcues Pricing Plans:

Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:

Starter – $69 per month (annual subscription)

  • Unlimited flows
  • Appcues branding
  • Audience targeting & personalization

Standard – $99 per month (annual subscription)

  • All Starter features
  • A/B testing
  • No branding
  • Advanced behavioral targeting

Enterprise – from $2,500 per month (annual subscription)

  • All Standard features
  • Dedicated success coach
  • Custom contracts & invoicing
  • Enhanced security & SLA

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Appcues reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Appcues. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

10

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Linux
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • LIVE SUPPORT
  • TRAINING

What are Appcues pricing details?

Appcues Pricing Plans:

Appcues’s SMB and enterprise pricing comes as a monthly or annual subscription, depending on the number of your monthly active users, and the type of features you wish to include. Here’s a breakdown of the plans for companies with 1-400 active monthly users, paid annually:

Starter – $69 per month (annual subscription)

  • Unlimited flows
  • Appcues branding
  • Audience targeting & personalization

Standard – $99 per month (annual subscription)

  • All Starter features
  • A/B testing
  • No branding
  • Advanced behavioral targeting

Enterprise – from $2,500 per month (annual subscription)

  • All Standard features
  • Dedicated success coach
  • Custom contracts & invoicing
  • Enhanced security & SLA

What integrations are available for Appcues?

Appcues integrates with the following applications and business systems:

  • HubSpot
  • Google Analytics
  • Google Tag Manager
  • KISSmetrics
  • Intercom
  • mixpanel
  • Segment
  • Customer.io
  • Woopra
  • Heap
  • Localytics
  • Amplitude
  • Calq
  • Klaviyo
  • Vero
  • Treasure Data

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