NterAKT Review
What is NterAKT?
NterAKT is a digital customer engagement suite that is loaded wit tools and pre-built applications designed to enable allows clients, specifically retailers, to provide positive end-customer experience during interaction with their staff. The system aims to improve customer loyalty and increase the probability of bringing repeat end-customers and achieve multiple repeat transactions. The NterAKT platform is created to significantly increase cost effectiveness and eliminate the manually intensive processes that comes in achieving highly productive customer relationships.
Branded as a one-stop solution for digital customer engagement NterAKT, a digital customer engagement platform from RapidValue provides brands with the tools and features they need to enhance customer experience by delivering high quality, actionable business insights. It allows brands to measure and meet (or even exceed) consumers expectations, and resolve critical customer issues faster.
Show MoreOverview of NterAKT Benefits
NterAKT offers Business-tailored modules that can be tweaked and modified to suit and meet your business needs and requirements. The platform also comes with a number of pre-built, easy-to-deploy application applications for fast and easy deployment out of the box.
The system improves the decision making process for users as NterAKT provides real-time actionable business insights. With the nGage module, businesses attain accurate, reliable and correct information without much delay, thus helping in elevating store performance and dramatically enhancing customer satisfaction.
The NterAKT system results to empowered front-line staff as it helps in forging a better connection between your brand and store staff. This is achieved by providing staff with the adequate and accurate data at the most opportune time. The nAide module of NterAKT allows a two-way communication between the brand and its employees via quiz, contest, staff feedback, leaderboards etc.
With a smarter product catalog, NterAKT makes it easy for the consumers to find products at the store, which in turn, allows the store staff to provide the best assistance to their consumers. nAble delivers engaging, attractive and attention-grabbing multimedia content, and offers accurate and high value information on inventory or stock availability. It allows consumers to find their favorite brand/product and see them easily as they are organized in a collection-wise manner and categorized using specific labels, especially in large stores.
Users will also love the improved operational efficiency NterAKT brings to the table. The system automates crucial business workflows and significantly diminishes operational expenses. All these result to increased customer loyalty. NterAKT also provides personalized and context-aware recommendations for a very positive consumer experience.
Show MoreOverview of NterAKT Features
- nGage Module
- Interactive Dashboard
- Delight Meter
- Control Center
- Digital Customer Insight Management
- Questionnaires
- User Ratings
- Customized Ratings
- nAble Module
- Digital Product Catalog
- Social Integration
- Order Management
- Seamless Navigation
- Inventory Details
- Predictive Analytics
- nAide Module
- Real-time Content Sharing
- Quiz
- Contests
- Dynamic Leaderboard
- Staff Feedback and Evaluation
- Rewards System
- Dynamic Assignments
What Problems Will NterAKT Solve?
1. Real-time customer insights
With the manual techniques, there is a delay in obtaining customer feedback and hence, there is a substantial waste of time. It requires, nearly, 7 to 8 days for getting access to the customer insights and feedback from multiple channels. The analytics are very basic and actionable insights are not readily available.
The nGage module of NterAKT lets you have faster access to customer insights and feedback from all channels. It helps retailers to review and improve consumer experience for the next in-store visit by collecting, analyzing and acting on customer feedback in real-time.
Features: nGage Module, Interactive Dashboard, Delight Meter, Control Center, Digital Customer Insight Management, Questionnaires, User Ratings, Customized Ratings.
2. Seamless shopping experience
Locating products at a store sometimes become a challenging task for customers visiting the store. Also the store staff need to have the right information about the products to enable customers take make informed purchased decisions.
The nAble module of NterAKT addresses this issue by providing customers a personalized view of the products they wish to buy. The consumer is able to know the particular aisle from where he/she will get the desired product/brand. Information regarding the inventory or stock availability is of prime concern. nAble provides accurate and valuable information regarding the same.
Features: nAble Module, Digital Product Catalog, Social Integration, Order Management, Seamless Navigation, Inventory Details, Predictive Analytics.
3. Employee engagement re-imagined
The front-line staff in a retail store if often not well-equipped with the right product information at the right time. Also, disengaged employees can in turn result in poor customer satisfaction.
The nAide module of NterAKT provides relevant information to the staff, improves training effectiveness and ensures better engagement between the staff and end-users.
Awards & Quality Certificates
NterAKT Position In Our Categories
Because businesses have unique business-related needs, it is only rational that they avoid adopting an all-in-one, ideal software system. Needless to say, it would be futile to try to find such application even among popular software products. The practical thing to do can be to make a list of the varied key factors that merit careful thought like important features, budget, technical skill aptitude of the employees, organizational size, etc. Thereafter, you must double down on your product research comprehensively. Have a look at some of these NterAKT analyses and explore the other software programs in your list more closely. Such well-rounded product investigation ascertains you keep away from unsuitable software solutions and select the one that offers all the benefits your company requires to be successful.
Position of NterAKT in our main categories:
TOP
200
NterAKT is one of the top 200 CRM Software products
Each enterprise is different, and can require a particular type of CRM Software solution that will be adjusted to their company size, type of customers and staff and even individual industry they support. You should not count on getting a perfect app that is going to work for each company no matter what their background is. It may be a good idea to read a few NterAKT CRM Software reviews first and even then you should remember what the solution is supposed to do for your company and your employees. Do you need a simple and intuitive service with only essential functions? Will you actually use the complex functionalities needed by pros and large enterprises? Are there any particular features that are especially practical for the industry you operate in? If you ask yourself these questions it will be much easier to get a trustworthy app that will fit your budget.
How Much Does NterAKT Cost?
NterAKT Pricing Plans:
Free Trial
What are NterAKT pricing details?
NterAKT Pricing Plans:
Free Trial
Pricing information is available upon request. Contact the vendor directly to get a quote for your company.
User Satisfaction
Positive Social Media Mentions
12
Negative Social Media Mentions
0
We are aware that when you decide to get a CRM Software it’s vital not only to see how experts score it in their reviews, but also to find out if the actual people and enterprises that bought this software are actually happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and NterAKT reviews across a wide array of social media sites. The information is then presented in an easy to digest way indicating how many clients had positive and negative experience with NterAKT. With that information at your disposal you will be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
Language Support
- English
Pricing Model
- Quote-based
Customer Types
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for NterAKT?
NterAKT integrates seamlessly with different CRMs, loyalty systems, and Point-of-Sale (POS).
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