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Sage CRM REVIEW

CRM Software

8 user reviews
USER SATISFACTION N/A
OUR SCORE 8.3

What is Sage CRM?

Sage CRM is a robust, comprehensive customer relationship management platform that provides your business with insights that drive your enterprise forward. This platform allows you to know your business more, understand your customers, and grow your enterprise. Sage CRM enables you to discover business insights that help you make smart decisions and steer your business to success.

With Sage CRM, your marketing campaigns are precise and more targeted reaching the right people at the most opportune time. You will know which deals offer the most profitability and how you can stay ahead of the competition. Sage CRM helps you deliver a world-class experience for your customer at every contact point, ultimately leading to stronger, valuable, and fruitful customer relationships.

Overview of Sage CRM Benefits

Sage CRM provides business with an integrated CRM platform designed to help you attain reliable and highly actionable insights to help you know your business more. The software gives you critical data that makes you aware where your business stands and come to smart business decisions that are confident and comfortable about.

The more you know and understand your customers, you become more aware of what makes them convert and perform your desired actions. Such crucial insights help you devise and implement effective marketing and sales strategies fused with exceptional customer experience, resulting in enhanced customer retention and drive revenue growth.

Creating and executing effective marketing campaigns become a breeze because you have a wealth of sales information as well as accurate customer information. This you can target the right people with your marketing campaigns, resulting in better reception and conversion.

Sage CRM comes with an extensive set of collaboration tools so users can perform their tasks together and across different teams and departments. This prevents work from being duplicated and empowers teams to become more productive and efficient.

With Sage CRM, you have the solution to help you get ahead of the competition and remain ahead. Full visibility and control of your customer lifecycle ensure that you deliver excellent and positive customer experience at every contact point. Your sales and marketing campaigns are based on valuable, precise, and actionable insights, which means a better return on your marketing budget.

Overview of Sage CRM Features

  • CRM/Marketing Automation
  • Customer Care
  • Salesforce Automation
  • Project Management
  • Budgeting, Planning, & Forecasting
  • Social CRM

Sage CRM Position In Our Categories

Position of Sage CRM in our main categories:

100

Sage CRM is one of the top 100 CRM Software products

100

Sage CRM is one of the top 100
CRM Software products


If you are considering Sage CRM it might also be a good idea to investigate other subcategories of Best CRM Software collected in our database of SaaS software reviews: Customer Service Software, Social CRM Software, Feedback & Reviews Management Software

It is crucial to keep in mind that hardly any app in the CRM Software category is an ideal solution that can meet all the needs of different company types, sizes and industries. It may be a good idea to read a few Sage CRM reviews first as specific services can dominate just in a very narrow group of applications or be prepared with a very specific industry in mind. Others can function with an intention of being simple and intuitive and consequently lack advanced functions desired by more experienced users. There are also services that cater to a broad group of customers and offer a powerful feature base, but this usually comes at a higher cost of such a software. Be certain that you're aware of your needs so that you pick a service that has exactly the elements you search for.

How Much Does Sage CRM Cost?

Sage CRM Pricing Plans For Enterprises & Small Business:

Sage CRM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for a quote tailored specifically to meet the needs of your business.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Sage CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Sage CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
  • Germany
  • Spain
  • France
  • Dutch
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • TRAINING
  • TICKETS

What are Sage CRM pricing details?

Sage CRM Pricing Plans:

Sage CRM’s enterprise pricing information is available only upon request. Contact the company for more details, and ask for a quote tailored specifically to meet the needs of your business.

What integrations are available for Sage CRM?

Sage CRM integrates with the following business systems and applications:

  • MailChimp
  • Procore
  • Campaign Monitor
  • FileHold DMS
  • Handshake
  • Evolve IP Phone System
  • Salesfusion
  • ForceManager
  • Maxemail
  • Odyssee Sales
  • GoCardless
  • Gem Accounts
  • Esker
  • CloudCall Click
  • Praxedo
  • i-snapshot
  • eBridge Connections Accounting

User reviews


8 Reviews

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Average Rating

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The most favorable review

Harold


Pros:
It is a reliable tool for any organization regardless of the needs. With its customization functionality, you can edit, add or delete fields or reports the way you want or according to the needs of your business. It offers a flexible platform on which it can support both mobile and desktop browsers. In short, it acts as an all access product depending on how you want to utilize it. What makes Sage CRM unique and valuable is that, it has been around for more than 2 decades but with continuous updates, it is compliant with the current industry requirements and regulations.

Cons:
I have a problem with how the calendar feature is in Sage CRM. It does not offer an obvious way through which you can edit or customize the caller and manage your tasks effectively. The interface is different from other CRM interfaces, which gives us a hard time to schedule tasks and customize it with ease. However, this problem is solved by the fact that it integrates well with Office 365 and Sage’s native Exchange. With such integrations we can us their calendar features to manage tasks and schedule different activities within the system for our business needs.

The least favorable review

Richard


Pros:
I can do just about anything while on the system. I am able to create different customer groups on the software and customize them to my liking, were different group levels can be merged into one. With such capability, you can change how the groups or layout of those groups look like with just a few steps. On top of that, it is possible to export data into excel for analysis and presentation. This feature is ideal when you want to have a closer look at a particular report or when you need a second opinion in the form of peer review from a third party. You can change the tabs and fields to suit your needs and preferences.

Cons:
It is not mobile compatible which takes a lot from us. We are not getting value for it because of this. In fact, our company is opting out and switching to Salesforce due to this. Although it provides a way for one to run or process queries, doing it on the backend is not doing us any justice. Another issue is faced with this tool is that it does not provide a way to make alterations in a group, globally. It would be nice if they did so for all the groups you have created as this will make sense keeping in mind the product is highly customizable. We could try out the cloud based Sage CRM but with the reviews we have read, it might not be a good idea.


Richard

Verified
user
I can do just about anything while on the system. I am able to create different customer groups on the software and customize them to my liking, were different group...

Joseph

Verified
user
What we loved the most is the customization the tool brings. It was easy to customize everything depending on what you like. This was a great deal for us as it helped us...

Harold

Verified
user
It is a reliable tool for any organization regardless of the needs. With its customization functionality, you can edit, add or delete fields or reports the way you want...

Max

Verified
user
Everything from customization to when you use the product for your customer and sales needs was easy. The user experience was top notch as we could customize even the...

Dianne

Verified
user
With almost a decade using this tool for our CRM needs, we can say that we have been happy. It is not only simple but also offers reliable customization for our business....

Benny

Verified
user
It is intuitive and offers an easy way through which can manage contacts of your customers. This way, you will be able to manage leads effectively while you securely...

Sophie

Verified
user
It gives you countless options on hat to do with the fields on the system and dhow you want them to appear. Different users will different preferences and needs of their...

Colleen

Verified
user
It has helped us to store the contacts of our clients which include the notes, addresses and phone numbers among others. With such storage we are able to create and...

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