OPINIA Census is a business intelligence and data analytics solution that also functions as a survey automation platform. It enables businesses to gather customer feedback more effectively sans the noises, clutters, and the extra personnel and then proceeds to dissect and analyze them thoroughly, providing users with easy to comprehend data and insights that they can use to further improve their business, products, services, and more.
With Opinia Census, companies can easily listen to their customers, know what they want, what they are looking for, and what they want to be changed or improved. The software streamlines every process of customer feedback collection and analysis, saving users time and effort as well as manpower to get the job done.
Show MoreOpinia Census simplifies and accelerates the way businesses collect feedback from their customers and turn those feedback into highly valuable and actionable insights. The software takes in all the data and crunches all the figures, then presents you with tons of data visualizations that you can easily understand and work on, thereby speeding up the growth of your business.
Engaging your audience and getting their thoughts about your brand, your products and services can be quite difficult and time-extensive. Opinia Census turns feedback gathering into a quick and easy endeavor with its selection of versatile data collection options that include single choice and multiple choice questionnaires, normal and matrix ratings, ranking and reordering, image, and subjective feedback.
Amazing data visualizations help you comprehend your customers more, discover trends and patterns through segmented graphs, and see historical comparisons through trend analysis. How you want your data broken down is totally up to you. You can set various parameters and criteria to better evaluate responses. Opinia Census offers a selection of defined filters for you to choose from or you can build your own filter types from the ground up.
Data can be redefined to fit any purpose and any industry. Opinia Census enables you to use your data according to your changing needs and requirements.
Show MorePROBLEM 1: You are a coffee place owner and you are planning a new combo offer for your seasonal menu but unsure if it will be a hit among your customers. You want to determine who your target customers are and if it is worth the effort.
Decision Making and identifying target audience are the core elements to run any business. Opinia Census makes it easy to create custom questions and collect customer’s responses by taking customer feedback (Collector) at POS or by sharing the survey’s Custom URL /QR code on your FB page.
The feedback can be analyzed and the combo with maximum votes can be determined and people who have chosen it can be sent direct SMS or E-Mails, making the entire process extremely engaging and fun. Additionally, Rewards (Eg. 10% OFF On your next meal/ Complementary Coffee etc., after the end of survey) can be added by you to drive participation in your survey and maintain customer retention.
PROBLEM 2: You are HR/ Relationship Officer for a company with 100+ employees facing problem in employee communication.
It’s crucial to maintain two-way communication in any organization. Employee engagement and satisfaction can be handled and evaluated successfully using the Net Promoter Score type question in OPINIA Census. Also, filters enable you to segment results on the basis of department or project (depending on the question) and direct E-Mails and SMS can be sent to them. So whether it’s a Meeting call or Festival greetings, just broadcast.
PROBLEM 3: You are a Researcher/ Research Agency and you need to perform Market Research for a client and draw meaningful insights out of it.
It has never been simpler to gather responses and analyze your data. With the collector feature available in sharing options, it is easy to get data on premises & offline (Smartphone/Tablet) which can be analyzed via Real-Time Analytics.
With no hassle of applying queries on data to filter it, OPINIA Census will allow you to filter the responses as per your requirement.
For ex. Filter responses of all the Males who are employed and whose age is more than 20 can be done in no time. This, in turn, allows you to draw insights and perform different segmentation analysis easily.
Keeping in mind companies have specific business-related requirements, it is prudent they steer clear of picking a one-size-fits-all, “perfect” software system. Nevertheless, it would be hard to discover such application even among recognizable software products. The logical thing to do can be to narrow down the varied vital factors that demand scrutiny like important features, price plans, skill capability of staff members, business size, etc. Next, you must do your research comprehensively. Read some of these OPINIA Census evaluations and look into the other applications in your list in detail. Such well-rounded research makes sure you circumvent unsuitable software solutions and subscribe to the system which provides all the aspects your company requires.
Position of OPINIA Census in our main categories:
OPINIA Census is one of the top 500 Business Intelligence Software products
OPINIA Census is one of the 100 Customer Experience Management Software products
OPINIA Census is one of the top 100 Survey Tools products
If you are interested in OPINIA Census it may also be sensible to analyze other subcategories of Customer Experience Management Software listed in our base of B2B software reviews.
Since each company has unique business requirements, it is prudent for them to refrain from searching for a one-size-fits-all faultless software application. Needless to say, it would be useless to try to find such an app even among market-leading software solutions. The clever thing to do would be to jot down the various important aspects that need consideration such as key features, budget, skill levels of workers, company size etc. Then, you should do your research thoroughly. Read some OPINIA Census Customer Experience Management Software reviews and look into each of the other systems in your shortlist in detail. Such exhaustive homework can make sure you discard ill-fitting platforms and choose the app that presents all the features you need for business success.
OPINIA Census Pricing Plans:
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OPINIA Census Pricing Plans:
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Quote-based Plan
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OPINIA Census offers a single enterprise pricing plan for all users. The plan is custom priced, and comes with a free trial. Here are the details:
We realize that when you decide to buy a Customer Experience Management Software it’s important not only to learn how professionals score it in their reviews, but also to find out if the actual people and enterprises that bought it are actually content with the product. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and OPINIA Census reviews across a broad range of social media sites. The information is then displayed in a simple to digest format showing how many clients had positive and negative experience with OPINIA Census. With that information at your disposal you will be equipped to make an informed business decision that you won’t regret.
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