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OPINIA Census REVIEW

Customer Experience Management Software

No user reviews
USER SATISFACTION N/A
OUR SCORE 8.0

What is OPINIA Census?

OPINIA Census is a business intelligence and data analytics solution that also functions as a survey automation platform. It enables businesses to gather customer feedback more effectively sans the noises, clutters, and the extra personnel and then proceeds to dissect and analyze them thoroughly, providing users with easy to comprehend data and insights that they can use to further improve their business, products, services, and more.

With Opinia Census, companies can easily listen to their customers, know what they want, what they are looking for, and what they want to be changed or improved. The software streamlines every process of customer feedback collection and analysis, saving users time and effort as well as manpower to get the job done.

Overview of OPINIA Census Benefits

Opinia Census simplifies and accelerates the way businesses collect feedback from their customers and turn those feedback into highly valuable and actionable insights. The software takes in all the data and crunches all the figures, then presents you with tons of data visualizations that you can easily understand and work on, thereby speeding up the growth of your business.

Engaging your audience and getting their thoughts about your brand, your products and services can be quite difficult and time-extensive. Opinia Census turns feedback gathering into a quick and easy endeavor with its selection of versatile data collection options that include single choice and multiple choice questionnaires, normal and matrix ratings, ranking and reordering, image, and subjective feedback.

Amazing data visualizations help you comprehend your customers more, discover trends and patterns through segmented graphs, and see historical comparisons through trend analysis. How you want your data broken down is totally up to you. You can set various parameters and criteria to better evaluate responses. Opinia Census offers a selection of defined filters for you to choose from or you can build your own filter types from the ground up.

Data can be redefined to fit any purpose and any industry. Opinia Census enables you to use your data according to your changing needs and requirements.

Overview of OPINIA Census Features

  • Unlimited surveys and quizzes
  • Unlimited Responses
  • Multi-Channel Sharing
  • Share Link
  • QR Code
  • Unique Code
  • Embed surveys on your website
  • Offline data collection via collector’s app (Unlimited devices)
  • Manage Collectors
  • Industry-specific templates
  • Multiple Question Import option
  • Question Types
  • Rating
  • Multiple Choice
  • Text
  • Image
  • Matrix
  • Reorder
  • Net Promoter Score
  • Real-time Analytics with isolate view(Dashboard)
  • In-built and custom filters for Business Market Segmentation
  • Export Data
  • Dual Language Support
  • Personalization
  • Logo
  • Survey appearance
  • Custom Thank You message
  • Unlimited direct E-Mail and SMS Broadcast to survey recipients
  • Manage Survey Participation via Permissions
  • GPS Only
  • Code Only
  • Collector’s Only
  • E-Mail Support
  • Multiple Account Support
  • Manage Rewards
  • Manage OPINIA Census Users
  • Comparative & Cumulative Reports
  • Smart Survey (Advanced Logic)
  • Personalized Training

What Problems Will OPINIA Census Solve?

PROBLEM 1: You are a coffee place owner and you are planning a new combo offer for your seasonal menu but unsure if it will be a hit among your customers. You want to determine who your target customers are and if it is worth the effort.

Decision Making and identifying target audience are the core elements to run any business. Opinia Census makes it easy to create custom questions and collect customer’s responses by taking customer feedback (Collector) at POS or by sharing the survey’s Custom URL /QR code on your FB page.

The feedback can be analyzed and the combo with maximum votes can be determined and people who have chosen it can be sent direct SMS or E-Mails, making the entire process extremely engaging and fun. Additionally, Rewards (Eg. 10% OFF On your next meal/ Complementary Coffee etc., after the end of survey) can be added by you to drive participation in your survey and maintain customer retention.

PROBLEM 2: You are HR/ Relationship Officer for a company with 100+ employees facing problem in employee communication.

It’s crucial to maintain two-way communication in any organization. Employee engagement and satisfaction can be handled and evaluated successfully using the Net Promoter Score type question in OPINIA Census. Also, filters enable you to segment results on the basis of department or project (depending on the question) and direct E-Mails and SMS can be sent to them. So whether it’s a Meeting call or Festival greetings, just broadcast.

PROBLEM 3: You are a Researcher/ Research Agency and you need to perform Market Research for a client and draw meaningful insights out of it.

It has never been simpler to gather responses and analyze your data. With the collector feature available in sharing options, it is easy to get data on premises & offline (Smartphone/Tablet) which can be analyzed via Real-Time Analytics.
With no hassle of applying queries on data to filter it, OPINIA Census will allow you to filter the responses as per your requirement.
For ex. Filter responses of all the Males who are employed and whose age is more than 20 can be done in no time. This, in turn, allows you to draw insights and perform different segmentation analysis easily.

Awards & Quality Certificates

OPINIA Census Position In Our Categories

Position of OPINIA Census in our main categories:

200

OPINIA Census is one of the top 200 Business Intelligence Software products

50

OPINIA Census is one of the 50 Customer Experience Management Software products

50

OPINIA Census is one of the top 50 Survey Software products

200

OPINIA Census is one of the 200
Business Intelligence Software products

50

OPINIA Census is one of the 50
Customer Experience Management Software products

50

OPINIA Census is one of the 50
Survey Software products


If you are considering OPINIA Census it could also be sensible to check out other subcategories of Best Business Intelligence Software listed in our database of SaaS software reviews.

It's important to realize that virtually no software in the Business Intelligence Software category will be a perfect solution able to fulfill all the needs of different company types, sizes and industries. It may be a good idea to read a few OPINIA Census reviews first as specific solutions may dominate just in a very small group of applications or be created with a very specific type of industry in mind. Others might operate with an intention of being easy and intuitive and consequently lack complicated features needed by more experienced users. You can also come across software that focus on a wide group of users and offer a complex feature set, but this usually comes at a higher price of such a service. Be certain that you're aware of your requirements so that you choose a service that provides exactly the features you search for.

How Much Does OPINIA Census Cost?

OPINIA Census Pricing Plans:

OPINIA Census offers a single enterprise pricing plan for all users.  The plan is custom priced, and comes with a free trial. Here are the details:

  • 5 Surveys and 5 Quizzes
  • 50 Responses per Survey or Quiz
  • Multi-Channel Sharing
  • Share Link
  • QR Code
  • Unique Code
  • Embed surveys on your website
  • Offline data collection via collector’s app (2 devices)
  • Manage Collectors
  • Industry specific templates
  • Multiple Question Import option
  • Question Types
  • Rating
  • Multiple Choice
  • Text
  • Image
  • Real time Analytics (Dashboard)
  • In-built and custom filters for Business Market Segmentation
  • Export Data
  • Dual language Support
  • Personalization
  • Logo
  • Survey appearance
  • Custom Thank You message
  • Limited direct E-Mail and SMS Broadcast to survey recipients
  • Manage Survey Participation via Permissions
  • GPS Only
  • Code Only
  • Collector’s Only
  • E-Mail Support
  • Multiple account Support
  • Manage Rewards
  • Manage OPINIA Census Users
  • Comparative & Cumulative Reports
  • Smart Survey (Advanced Logic)
  • Personalized Training

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and OPINIA Census reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with OPINIA Census. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

0

NEGATIVE SOCIAL MENTIONS

0

Technical details

Devices Supported
  • Windows
  • Mac
  • Web-based
Language Support
  • English
  • India
Pricing Model
  • Monthly payment
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING

What are OPINIA Census pricing details?

OPINIA Census Pricing Plans:

OPINIA Census offers a single enterprise pricing plan for all users.  The plan is custom priced, and comes with a free trial. Here are the details:

  • 5 Surveys and 5 Quizzes
  • 50 Responses per Survey or Quiz
  • Multi-Channel Sharing
  • Share Link
  • QR Code
  • Unique Code
  • Embed surveys on your website
  • Offline data collection via collector’s app (2 devices)
  • Manage Collectors
  • Industry specific templates
  • Multiple Question Import option
  • Question Types
  • Rating
  • Multiple Choice
  • Text
  • Image
  • Real time Analytics (Dashboard)
  • In-built and custom filters for Business Market Segmentation
  • Export Data
  • Dual language Support
  • Personalization
  • Logo
  • Survey appearance
  • Custom Thank You message
  • Limited direct E-Mail and SMS Broadcast to survey recipients
  • Manage Survey Participation via Permissions
  • GPS Only
  • Code Only
  • Collector’s Only
  • E-Mail Support
  • Multiple account Support
  • Manage Rewards
  • Manage OPINIA Census Users
  • Comparative & Cumulative Reports
  • Smart Survey (Advanced Logic)
  • Personalized Training

What integrations are available for OPINIA Census?

No information available.

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