PhaseWare Tracker is a customer support platform that enables businesses to streamline their workflows, automate basic tasks, effectively manage incidents as well as their performance with the aim of delivering a fluid customer support experience. The product comes with a slew of tools including supporting knowledge base application that encourages customer self-service.
For customer support agents, PhaseWare Tracker boosts their productivity and improves their performance, thanks to a single interface where they can perform their functions seamlessly. These functions include managing customer details, prioritizing cases, and researching solutions among others.
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PhaseWare Tracker Pricing Plans:
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Contact PhaseWare directly to get more information about the pricing of PhaseWare Tracker. Users can also try a free trial por request a live demo.
We realize that when you choose to get a Customer Support Software it’s vital not only to see how professionals score it in their reviews, but also to find out whether the real clients and enterprises that use these solutions are actually satisfied with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and PhaseWare Tracker reviews across a wide range of social media sites. The information is then presented in an easy to understand way revealing how many people had positive and negative experience with PhaseWare Tracker. With that information at your disposal you will be ready to make an informed buying decision that you won’t regret.
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PhaseWare Tracker supports integration with Miscrosoft Outlook.
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