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PHC Service FX Review
What is PHC Service FX?
PHC Service FX is a web based help desk software created to provide businesses and organizations a topnotch help desk system that will elevate their customer service to a higher level. PHC Service FX boasts of features that will provide unique user experience, fast and reliable customer support, and flexible construction that can cater to any business from various industries.
PHC Service FX is a product of PHC Software, a renowned business solutions developer that has provided effective business products to more than 29,000 companies and organizations.
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Overview of PHC Service FX Benefits
PHC Service FX provides the following benefits to its users:
- Have full control on customer-related transactions, tracking, and management
- Create leads and opportunities to achieve business goals
- Attain pre-set business goals
- Offer clients with excellent customer support
- Immediate access to information allows you to make decisions even while on the go
- User friendly interface makes it easy for you to learn and use the software
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Overview of PHC Service FX Features
- fast and reliable support
- use of one email for better management and organization
- Immediate access to customer requests and ticket status
- Delegate requests for faster response and resolution time
- Determine shifts and trends with customer analytics
- Manage your customer service requests
How Much Does PHC Service FX Cost?
PHC Service FX Pricing Plans:
Free Trial
What are PHC Service FX pricing details?
PHC Service FX Pricing Plans:
Free Trial
Here are the PHC Service FX cost details:
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
User Satisfaction
Positive Social Media Mentions
149
Negative Social Media Mentions
2
We know that when you make a decision to purchase a Help Desk Software it’s crucial not only to find out how professionals score it in their reviews, but also to find out whether the real clients and enterprises that bought it are genuinely content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and PHC Service FX reviews across a wide array of social media sites. The data is then presented in a simple to digest form indicating how many clients had positive and negative experience with PHC Service FX. With that information at hand you should be equipped to make an informed buying choice that you won’t regret.
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Technical details
Devices Supported
- Windows
- Mac
Deployment
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for PHC Service FX?
The API of PHC FX
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
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