Phone.com Review
What is Phone.com?
Phone.com is a leading cloud-based phone company that provides innovative communications solutions to small businesses and entrepreneurs. The company delivers U.S. based customer support to more than 25,000 customers across America.
Phone.com’s Android and iPhone apps allow small business owners to manage several telephone numbers on their mobile phones, and separate their personal and professional profiles on the phone. The platform is a phone service and system rolled in one.
Phone.com is a highly adaptable solution that offers comprehensive reporting and analysis. It is used by leading enterprises like ESPN, SnapEngage, and MouseFlow among others.
Show MoreOverview of Phone.com Benefits
- 24×7 U.S. based customer support
- Low cost phone service that does not require long-term commitment
- Toll free and local numbers included
- Unlimited voicemails and extensions
- Free dedicated conference call room with all plans
- Greetings, hold music, and menus to create a big company presence
- Call forwarding with advanced rules and customization
Overview of Phone.com Features
- Auto-receptionist
- Call forwarding
- Call screening
- Call transfers
- Call waiting
- Caller ID
- Caller menus and queues
- Conference call line
- Custom greetings and hold music
- Faxing (send and receive)
- Global numbers
- Local numbers
- Mobile apps for Android and iPhone
- Premium features available
- Toll-free numbers
- Transfer existing phone numbers
- Unlimited extensions
- Virtual PBX
- Voicemail (with unlimited extentions)
- Voicemail-to-text service
How Much Does Phone.com Cost?
Phone.com Pricing Plans:
Free Trial
Base Pay-Per-Minute
$12.99 per month
Base Unlimited
$22.99 per month
Plus Pay-Per-Minute
$19.99 per month
Base Unlimited
$24.99 per month
Pro Pay-Per-Minute
$39.99 per month
Pro Unlimited
$27.99 per month
What are Phone.com pricing details?
Phone.com Pricing Plans:
Free Trial
Base Pay-Per-Minute
$12.99 per month
Base Unlimited
$22.99 per month
Plus Pay-Per-Minute
$19.99 per month
Base Unlimited
$24.99 per month
Pro Pay-Per-Minute
$39.99 per month
Pro Unlimited
$27.99 per month
Phone.com is available in three plans. In addition, users can choose to pay for an unlimited or pay-per-minute plan. Here are the details:
Base
- Pay-Per-Minute Plan: $9.99/month billed annually or $12.99 month-to-month
- Unlimited Plan: $19.99/month billed annually or $22.99 month-to-month
- Features:
- 300 Monthly Minutes
- 1 Local or Toll-Free Number
- 5,000 SMS Messages
- 300 Bonus Included Minutes
- Unlimited User Extensions
- 40+ Standard Features
- Call Forwarding
Plus
- Pay-Per-Minute Plan: $14.99/month billed annually or $19.99 month-to-month
- Unlimited Plan: $22.99/month billed annually or $24.99 month-to-month
- Features:
- Unlimited Monthly Minutes
- Unlimited User Extensions
- 2 Local or Toll-Free Numbers
- 10,000 SMS Messages
- 500 Bonus Included Minutes
- All Base Plan Features
- Premium Hold Music
Pro
- Pay-Per-Minute Plan: $29.99/month billed annually or $39.99 month-to-month
- Unlimited Plan: $24.99/month billed annually or $27.99 month-to-month
- Features:
- Unlimited Monthly Minutes
- Unlimited User Extensions
- 3 Local or Toll-Free Numbers
- 20,000 SMS Messages
- 1,000 Bonus Included Minutes
- All Plus Plan Features
- Call Analytics
- HD Video Conferencing
User Satisfaction
Positive Social Media Mentions
10
Negative Social Media Mentions
0
We are aware that when you choose to purchase a Communications Software it’s important not only to see how professionals rank it in their reviews, but also to find out whether the real users and enterprises that use these solutions are actually content with the product. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and Phone.com reviews across a vast array of social media sites. The information is then presented in a simple to understand form indicating how many clients had positive and negative experience with Phone.com. With that information at your disposal you should be ready to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
Pricing Model
- Monthly payment
Customer Types
- Small Business
- Freelancers
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for Phone.com?
No information available
Phone.com User Reviews
Phone.com average rating:
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
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ADD A REVIEWMore reviews from 1 actual users:
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Cancelled my account!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 28.12.2020
Company Size: 1-10 Employees
Industry: Retail
PROS: Nothing at all. Horrible customer service. Would not allow me to talk to a supervisor or the fraud department.
CONS: Everything
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Phone.com user reviews
Cancelled my account!
Read full review >
1/5
Overall impression
1/5
Customer Support
1/5
Value for Money
1/5
Ease of Use
Published on: 28.12.2020
Company Size: 1-10 Employees
Industry: Retail
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