piHappiness Review
What is piHappiness?
piHappiness is an intuitive feedback and reviews management software. It is capable of monitoring feedbacks closely and marking deficient feedbacks to be reviewed. piHappiness allows businesses to identify opportunities for customer loyalty enhancement by providing effective and efficient resolution to negative feedback. The software is comprised of straightforward communication workflows that are customizable to fit the needs of a business. piHappiness covers features for customer happiness, NPS®, and feedback management.
Customer Happiness allows the use of colored emoticons for customer happiness measurement. piHapppiness displays NPS® or Net Promoter Score® to indicate a customer’s satisfaction and to know if they are inclined to promote the product. NPS® forms play an important part in the software’s customer experience survey. Additionally, piHappiness is capable of capturing customer insights.
Show MoreOverview of piHappiness Benefits
piHappiness is comprised of advanced and customer-inclined features that give the following benefits:
Immediate Customer feedback
With piHappiness, businesses can capture a customer’s feedback and insights within 30 seconds. The platform has a customer feedback system that allows businesses to gather important insights regarding customer satisfaction. piHappiness offers features for Emoticon-powered feedback collection, Net Promoter Score®, feedback forms, and Dynamic Questionnaires. With these tools, a customer’s satisfaction level and opinion can be tracked and monitored.
Real-Time Notifications
piHappiness is capable of sending notifications to the management and feedback acknowledgments to customers as part of its customer feedback management. This way, a customer feels accommodated and prioritized whenever they have complaints, concerns, and suggestions and decides to talk to the management.
Custom and Dynamic Questionnaire
piHappiness has a customer feedback platform that helps users in improving a survey’s questions. This helps in the response rate growth of customer feedback. It is easier to generate and edit questions to fit the business’s preference.
Detailed Analytics and Reports
piHappiness is powered by intuitive analytics that produces detailed reports on customer details like total responses, satisfied and unsatisfied customers, reasons for satisfaction and dissatisfaction, and inclination for product promotions. This information can be presented in graphs, tables and pie charts.
Show MoreOverview of piHappiness Features
- Customer Happiness
- Net Promoter Score®
- Feedback Reasons/Categories
- Feedback Management
- Customer Demographics
- Notifications
- Tab and Web Log-Ins
- Reports and Analytics
- Custom Demographic Reports
- Customizable Surveys
- iPad, Android & Kiosk Surveys
- Online, Email & SMS Survey
- Feedback Manager
- Real-time Alerts & Notifications
- Detailed Reporting
- Survey by QR Code
- Multilingual Survey
- Real-time fusion charts
- Consulting
- Premium Support
- Online Survey Link
- Survey Links by SMS
- Purchase separately
- Implementation
- Happiness Program Management
- Response based Questionnaire
- Promotional Video
- Group Live Dashboard
- Branding Filler
- Custom Intro Screen
- Survey response time display
- Question with sub-questions
- Multi-Category Selection
- Customer Participation Confirmation
What Problems Will piHappiness Solve?
Problem #1: Measure customer and visitor experience and employee loyalty
piHappiness allows businesses to identify promoters and detractors suing NPS® surveys. This way, issues can be easily spotted to provide the most efficient resolution to make customers, visitors, and employees happy.
Problem #2: Customer Effort Score
With piHappiness, complaints on customer service and inefficient processes are made known.
Awards & Quality Certificates
piHappiness Position In Our Categories
Knowing that businesses have specific business-related demands, it is only rational that they steer clear of picking a one-size-fits-all, “perfect” software system. Needless to say, it is hard to find such application even among well-known software solutions. The right thing to undertake would be to narrow down the different chief factors which demand scrutiny like essential features, plans, skill levels of staff members, company size, etc. The second step is, you should do the product research exhaustively. Browse over some of these piHappiness reviews and look into each of the software products in your shortlist more closely. Such all-encompassing research can make sure you stay away from unfit apps and select the system which has all the benefits your company requires.
Position of piHappiness in our main categories:
TOP
100
piHappiness is one of the top 100 Customer Experience Management Software products
If you are considering piHappiness it might also be a good idea to investigate other subcategories of Customer Experience Management Software listed in our base of SaaS software reviews.
Each enterprise has different needs and requires a system that can be personalized for their size, kind of workers and buyers, and the particular industry they are in. For these reasons, no platform can offer perfect tools out-of-the-box. When you search a software system, first be sure what you require it for. Read some piHappiness Customer Experience Management Software reviews and ask yourself do you desire basic functionality or do you want sophisticated functionality? Are there any industry-specific features that you are searching for? Get the answers to these queries to assist your search. There are lots of aspects that you need to consider and these include your budget, specific business needs, your organization size, integration needs etc. Take your time, check out a few free trials, and finally choose the app that provides all that you need to enhance your organization efficiency and productivity.
How Much Does piHappiness Cost?
piHappiness Pricing Plans:
Free Trial
Basic
$49.99/month
Premium
$99.99/month
Premium+
$149.99/month
Corporate
Contact vendor
What are piHappiness pricing details?
piHappiness Pricing Plans:
Free Trial
Basic
$49.99/month
Premium
$99.99/month
Premium+
$149.99/month
Corporate
Contact vendor
piHappiness offers the following SMB and enterprise pricing plans:
Basic – $49.99/month
- Maximum of 1 company and office
- Smileys
- Open text question
- E-mail notifications (Up to 10,000 Per Subscription)
- Real-time fusion charts
- Customer demographics
- Response-based and feedback questionnaire
- Promotional videos
- Downloadable reports
- Web reports
- E-mail support
Premium – $99.99/month
- Supports up to 2 companies and 10 offices
- Smileys
- Net Promoter Score
- Open text question
- E-mail notifications (up to 100,000 Per Subscription)
- Real-time fusion charts
- Customer demographics
- Response-based and feedback questionnaire
- Promotional video
- Customizable intro screen
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual Survey
- E-mail support
- Offline tablet survey
Premium+ – $149.99/month
- Supports up to 10 companies and 100 offices
- Smileys
- Net Promoter Score
- Open text question
- Customer demographics
- E-mail notifications (up to 1,000,000 Per Subscription)
- Real-time fusion charts
- Consulting (Additional Charges)
- Premium support
- Online survey link
- Survey links by SMS (Separate Purchase)
- Implementation (Additional Charges)
- Happiness program management (Additional Charges)
- Response-based and feedback Questionnaire
- Promotional video
- Group live dashboard
- Branding filler
- Customizable intro screen
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual survey
- Offline tablet survey
- Survey by QR Code
Corporate – By quote
- Supports up to 100 companies and 1000 offices
- Smileys
- Net Promoter Score
- Open text question
- Customer demographics
- E-mail notifications (up to 10,000,000 Per Subscription)
- Real-time fusion charts
- Consulting (Additional Charges)
- Premium support
- Online survey link
- Survey links by SMS (Separate purchase)
- Implementation (Additional Charges)
- Happiness program management (Additional Charges)
- Response-based and feedback questionnaire
- Promotional video
- Group live dashboard
- Branding filler
- Customizable intro screen
- Survey response time display
- Question with sub-questions
- Multi-category selection
- Customer participation confirmation
- Downloadable reports
- Web reports
- Multilingual survey
- E-mail support
- Offline tablet survey
- Survey by QR Code
User Satisfaction
Positive Social Media Mentions
19
Negative Social Media Mentions
0
We realize that when you choose to get a Customer Experience Management Software it’s important not only to learn how experts score it in their reviews, but also to discover if the actual clients and businesses that purchased it are indeed happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and piHappiness reviews across a wide array of social media sites. The data is then presented in an easy to digest way revealing how many users had positive and negative experience with piHappiness. With that information at your disposal you should be ready to make an informed buying choice that you won’t regret.
Technical details
Devices Supported
- Windows
- Linux
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
Language Support
- English
- Chinese
- German
- Hindi
- Japanese
- Spanish
- French
- Russian
- Dutch
- Portugese
- Polish
- Turkish
- Swedish
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for piHappiness?
piHappiness integrates with the following:
- Salesforce
- Office 365
- Microsoft Teams
- Hubspot
- Microsoft Dynamics
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