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SaleMove Review

SaleMove
Our score: 8.0 User satisfaction: 100%

What is SaleMove?

SaleMove is an omnichannel customer engagement platform that enables companies and organizations deliver powerful, high-touch, personalized online customer experience. The software gives users a platform in providing their customers and most qualified sales prospects with personalized human interaction even through online channels.

The platform provides users with a comprehensive tool set that helps them spot, identify, communicate, and engage their customers online. With SaleMove, companies are able to create and deliver tons of higher-touch engagements with their customers, with each engagement highly personalized to significantly increase online conversions, improved customer support, and bigger customer success. Because all interactions are based on personalized approaches, it becomes easier for users to creating memorable sales, grow their customer base, and further drive their business towards success.

Overview of SaleMove Benefits

SaleMove gives enterprises a huge boost with its capability to build and deliver personalized higher-touch engagements through a variety of channels including live chat, video, and audio. This results in huge spikes in online conversions, better customer support, and improved customer loyalty.

It is critical for every enterprise or organization to immediately spot, identify, and take care of their highest-value website visitors in real time. With SaleMove, visitors are instantly provided with custom messaging to encourage them to engage as online agents are immediately notified and ready to take in any query, call, email, or chat.

Agents are provided with unique rules to ensure that their engagement approach will keep visitors interested and ultimately convert. The software bases its alerts and messaging on the visitors’ unique data, CRM information, browsing patterns and behaviors, and more.

SaleMove not only provides users with excellent communication features that bridge the gap between companies and their customers and prospects but also gives them a solution to further enhance their communication a notch higher, both reactively and proactively. Not only can companies initiate dialogue with their customers through chat, voice, and live video, but they can switch from one channel to another effortlessly.

Being able to see what customers view on their screens provides agents with a huge advantage. This co-browsing functionality gives agents more visual contents, allowing them to delivers personalized and accurate guidance to their customers, steering them and empowering them to make the desired decisions and actions, which leads to conversions and sales.

Overview of SaleMove Features

  • Customer Identification
  • Triggered Messaging
  • Agent Notifications and Alerts
  • Smart Engagement Routing
  • Live Chat
  • Lightning Messages (Canned Responses)
  • OmniGuide (Chat bot)
  • Phone Call to Online Engagement
  • Call Holding
  • Face-to-Face Conversations
  • 1-way or 2-way video Communication
  • Co-Browsing
  • Live Observation Mode
  • 1-click dual-cursor

What Problems Will SaleMove Solve?

1. Increase online conversions and application submissions by allowing company agents to be proactive with customers who might abandon complex online forms.
2. Decrease average handle time by providing company agents with rich visual context that allows them to see customer issues in real-time.
3. Improve customer loyalty and satisfaction by providing a more positive customer experience with minimal customer effort.

Awards & Quality Certificates

An award given to products that have recently entered the market but are already becoming very popular
This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

SaleMove Position In Our Categories

Keeping in mind businesses have distinct business wants, it is only prudent they steer clear of buying a one-size-fits-all, ideal solution. Regardless, it would be difficult to try to come across such an app even among branded software systems.
The best thing to do can be to list the numerous significant aspects which demand scrutiny such as crucial features, budget, skill levels of the users, business size, etc. Next, you must perform your product research exhaustively. Go over these SaleMove analyses and check out the other software solutions in your shortlist more closely. Such well-rounded research ensures you take out mismatched software products and pay for the one that meets all the function you require company requires.

Position of SaleMove in our main categories:

TOP 50

SaleMove is one of the top 50 Customer Experience Management Software products

If you are considering SaleMove it might also be beneficial to check out other subcategories of Customer Experience Management Software gathered in our database of B2B software reviews.

Each company is different, and can call for a particular type of Customer Experience Management Software solution that will be adjusted to their company size, type of customers and employees and even specific niche they cater to. It's not wise to count on finding a perfect software that will work for each business regardless of their background is. It may be a good idea to read a few SaleMove Customer Experience Management Software reviews first and even then you should keep in mind what the solution is intended to do for your company and your employees. Do you need an easy and straightforward solution with only elementary features? Will you actually make use of the complex functionalities required by pros and large enterprises? Are there any particular tools that are especially beneficial for the industry you work in? If you ask yourself these questions it will be much easier to get a reliable software that will match your budget.

How Much Does SaleMove Cost?

SaleMove Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact SaleMove for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

Positive Social Media Mentions 3
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SaleMove reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SaleMove. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Large Enterprises

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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What are SaleMove pricing details?

SaleMove Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

Contact SaleMove for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for SaleMove?

SaleMove integrates with the following business systems and applications:

  • Salesforce
  • Omniture
  • Google Analytics
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Reviewed By Louie Andre
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