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SaleMove REVIEW

Customer Experience Management Software

No user reviews
USER SATISFACTION 100%
OUR SCORE 8.0

What is SaleMove?

SaleMove is an omnichannel customer engagement platform that enables companies and organizations deliver powerful, high-touch, personalized online customer experience. The software gives users a platform in providing their customers and most qualified sales prospects with personalized human interaction even through online channels.

The platform provides users with a comprehensive tool set that helps them spot, identify, communicate, and engage their customers online. With SaleMove, companies are able to create and deliver tons of higher-touch engagements with their customers, with each engagement highly personalized to significantly increase online conversions, improved customer support, and bigger customer success. Because all interactions are based on personalized approaches, it becomes easier for users to creating memorable sales, grow their customer base, and further drive their business towards success.

Overview of SaleMove Benefits

SaleMove gives enterprises a huge boost with its capability to build and deliver personalized higher-touch engagements through a variety of channels including live chat, video, and audio. This results in huge spikes in online conversions, better customer support, and improved customer loyalty.

It is critical for every enterprise or organization to immediately spot, identify, and take care of their highest-value website visitors in real time. With SaleMove, visitors are instantly provided with custom messaging to encourage them to engage as online agents are immediately notified and ready to take in any query, call, email, or chat.

Agents are provided with unique rules to ensure that their engagement approach will keep visitors interested and ultimately convert. The software bases its alerts and messaging on the visitors’ unique data, CRM information, browsing patterns and behaviors, and more.

SaleMove not only provides users with excellent communication features that bridge the gap between companies and their customers and prospects but also gives them a solution to further enhance their communication a notch higher, both reactively and proactively. Not only can companies initiate dialogue with their customers through chat, voice, and live video, but they can switch from one channel to another effortlessly.

Being able to see what customers view on their screens provides agents with a huge advantage. This co-browsing functionality gives agents more visual contents, allowing them to delivers personalized and accurate guidance to their customers, steering them and empowering them to make the desired decisions and actions, which leads to conversions and sales.

Overview of SaleMove Features

  • Customer Identification
  • Triggered Messaging
  • Agent Notifications and Alerts
  • Smart Engagement Routing
  • Live Chat
  • Lightning Messages (Canned Responses)
  • OmniGuide (Chat bot)
  • Phone Call to Online Engagement
  • Call Holding
  • Face-to-Face Conversations
  • 1-way or 2-way video Communication
  • Co-Browsing
  • Live Observation Mode
  • 1-click dual-cursor

What Problems Will SaleMove Solve?

1. Increase online conversions and application submissions by allowing company agents to be proactive with customers who might abandon complex online forms.
2. Decrease average handle time by providing company agents with rich visual context that allows them to see customer issues in real-time.
3. Improve customer loyalty and satisfaction by providing a more positive customer experience with minimal customer effort.

Awards & Quality Certificates

SaleMove Position In Our Categories

Position of SaleMove in our main categories:

50

SaleMove is one of the top 50 Customer Experience Management Software products

50

SaleMove is one of the top 50
Customer Experience Management Software products


If you are interested in SaleMove it may also be beneficial to examine other subcategories of Best Customer Experience Management Software gathered in our base of B2B software reviews.

Enterprises have unqiue wants and requirements and no software solution can be ideal in such a condition. It is futile to try to find a perfect out-of-the-box software system that fulfills all your business needs. The smart thing to do would be to adapt the application for your special wants, staff member skill levels, finances, and other elements. For these reasons, do not rush and invest in well-publicized trendy solutions. Though these may be widely used, they may not be the best fit for your unique wants. Do your groundwork, check out each short-listed application in detail, read a few SaleMove reviews, speak to the vendor for clarifications, and finally choose the application that presents what you require.

How Much Does SaleMove Cost?

SaleMove Pricing Plans:

Contact SaleMove for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SaleMove reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SaleMove. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

3

NEGATIVE SOCIAL MENTIONS

0

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • USA
  • UK
  • Canada
  • International
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
Deployment
  • On Premise

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE NO.
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are SaleMove pricing details?

SaleMove Pricing Plans:

Contact SaleMove for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for SaleMove?

SaleMove integrates with the following business systems and applications:

  • Salesforce
  • Omniture
  • Google Analytics

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