RAPIDSPIKE Review
What is RAPIDSPIKE?
RAPIDSPIKE is an advanced website monitoring platform that allows users to monitor performance, uptime, and user journeys using a single dashboard. The service is suitable for a variety of businesses and not-for-profit organizations, including small and medium businesses, web agencies, enterprises, government digital services, IT services companies and e-commerce websites.
The system provides real-world performance data of critical website and application processes for early identification of issues. From configuring custom alerts based on element errors or performance thresholds to visualization and measurement of customer journeys, the platform offers all the tools businesses need to stay ahead of the curve. Trusted by many industry leaders, RAPIDSPIKE ensures that users are always on top of their website’s performance and allows connecting to almost any device connected to the internet.
Show MoreOverview of RAPIDSPIKE Benefits
RAPIDSPIKE provides all the features required for comprehensive performance, load and uptime testing and allows users to monitor and measure from a single hub. The platform automatically sends notification via a variety of sources, including email, text messages, calls, Slack, Webhooks and PegerDuty.
The live dashboards and TV mode shows data in real-time, allowing users to identify issues as soon as they occur. There is also no need of investing time and resources in server software installation as RAPIDSPIKE is a cloud-based solution. The critical process monitor allows users to monitor all important processes, including shopping carts, logins, contact forms and baskets.
The platform can also be used to benchmark key processes, which results in better understanding of the key processes, while screenshots are automatically generated during each step. It also recommends users which pages and ports to monitor and scans a website looking for HTTPS certificates. It tracks Google’s Safe Browsing list, which includes sites that have been marked as malware-infected or phishing sites. The platform can also be integrated with Slack, Google Analytics, Webhooks and PagerDuty and also tracks SEO scores. The advanced reporting and analysis tools allow comparing different websites and servers and help organize them into monthly league-table reports. All the raw data and logs can be exported in CSV format, while a monthly summary of all the monitors is sent directly into the inbox.
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Overview of RAPIDSPIKE Features
- Notifications
- Multi-user accounts
- Live, Multi-device dashboards
- Public status pages
- Global server network
- Crisis escalation
- Scenic backgrounds during downtime
- Configurable data period
- Critical process monitoring
- Browser-based simulation
- Performance thresholds
- IP Addresses Geo-mapping
- Error detection
- Benchmarking
- Key process visualization
- Waterfall view of resources
- Live data
- Per-page traffic analysis
- Website scanner
- SSL Cipher monitor
- Internal app messaging
- Google safe browsing monitor
- Alexa monitor
- SEO statistics
- Graphical reports
- League tables
- Raw data
- Monthly summary
RAPIDSPIKE Position In Our Categories
Because businesses have distinct business-related wants, it is only prudent they steer clear of seeking a one-size-fits-all, “perfect” software system. Having said that, it would be almost impossible to pinpoint such an app even among widely used software products. The better step to undertake would be to spell out the various main aspects which need inspection like essential features, plans, skill aptitude of staff, business size, etc. Then, you must double down on your research comprehensively. Go over these RAPIDSPIKE analyses and explore the other solutions in your list in detail. Such detailed research makes sure you stay away from ill-fitting apps and select the system that offers all the function your company requires.
Position of RAPIDSPIKE in our main categories:
TOP
200
RAPIDSPIKE is one of the top 200 Customer Experience Management Software products
If you are interested in RAPIDSPIKE it may also be a good idea to examine other subcategories of Customer Experience Management Software listed in our database of SaaS software reviews.
Each company has its own characteristics, and can require a particular type of Customer Experience Management Software solution that will be designed for their business size, type of clients and staff and even individual niche they cater to. You should not count on getting a perfect solution that will be suitable for every business no matter what their history is. It may be a good idea to read a few RAPIDSPIKE Customer Experience Management Software reviews first and even then you should remember what the service is intended to do for your company and your employees. Do you need a simple and straightforward solution with just essential functions? Will you actually make use of the complex tools needed by pros and large enterprises? Are there any specific features that are especially useful for the industry you operate in? If you ask yourself these questions it is going to be much easier to locate a reliable software that will fit your budget.
How Much Does RAPIDSPIKE Cost?
RAPIDSPIKE Pricing Plans:
Free Trial
Basic
Free
Professional:
£18.95 +VAT/month
Enterprise
Starting from £82.95 +VAT/month
What are RAPIDSPIKE pricing details?
RAPIDSPIKE Pricing Plans:
Free Trial
Basic
Free
Professional:
£18.95 +VAT/month
Enterprise
Starting from £82.95 +VAT/month
RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic: Free
- Unlimited alerts
- Uptime monitors
- Fixed Global monitoring network
- Detailed reporting
- 5-60 minutes checks
Professional: £18.95 +VAT/month
- Basic features plus
- Advanced monitors and alerts
- Global monitoring
- Up to 3 user accounts
- 150 uptime monitors
- 1-60 minute uptime checks
- TV mode
- Public status pages
Enterprise: Starting from £82.95 +VAT/month
- Professional features plus
- Performance monitors
- Advanced alerts
- On-demand global monitoring
- 500 uptime monitors
- Unlimited user accounts
- Managed site analysis
- Technical account manager
- API access
- Phone support
User Satisfaction
Positive Social Media Mentions
35
Negative Social Media Mentions
3
We realize that when you decide to get a Customer Experience Management Software it’s important not only to find out how professionals evaluate it in their reviews, but also to find out if the actual people and enterprises that bought it are indeed happy with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RAPIDSPIKE reviews across a wide range of social media sites. The information is then displayed in an easy to understand form revealing how many users had positive and negative experience with RAPIDSPIKE. With that information available you should be prepared to make an informed purchasing choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for RAPIDSPIKE?
RAPIDSPIKE offers the following connectivity options:
- RESTful JSON API (only for enterprise package)
- Slack
- Google Analytics
- Webhooks
- PagerDuty
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