RAPIDSPIKE Review
What is RAPIDSPIKE?
RAPIDSPIKE is an advanced website monitoring platform that allows users to monitor performance, uptime, and user journeys using a single dashboard. The service is suitable for a variety of businesses and not-for-profit organizations, including small and medium businesses, web agencies, enterprises, government digital services, IT services companies and e-commerce websites.
The system provides real-world performance data of critical website and application processes for early identification of issues. From configuring custom alerts based on element errors or performance thresholds to visualization and measurement of customer journeys, the platform offers all the tools businesses need to stay ahead of the curve. Trusted by many industry leaders, RAPIDSPIKE ensures that users are always on top of their website’s performance and allows connecting to almost any device connected to the internet.
Show MoreOverview of RAPIDSPIKE Benefits
RAPIDSPIKE provides all the features required for comprehensive performance, load and uptime testing and allows users to monitor and measure from a single hub. The platform automatically sends notification via a variety of sources, including email, text messages, calls, Slack, Webhooks and PegerDuty.
The live dashboards and TV mode shows data in real-time, allowing users to identify issues as soon as they occur. There is also no need of investing time and resources in server software installation as RAPIDSPIKE is a cloud-based solution. The critical process monitor allows users to monitor all important processes, including shopping carts, logins, contact forms and baskets.
The platform can also be used to benchmark key processes, which results in better understanding of the key processes, while screenshots are automatically generated during each step. It also recommends users which pages and ports to monitor and scans a website looking for HTTPS certificates. It tracks Google’s Safe Browsing list, which includes sites that have been marked as malware-infected or phishing sites. The platform can also be integrated with Slack, Google Analytics, Webhooks and PagerDuty and also tracks SEO scores. The advanced reporting and analysis tools allow comparing different websites and servers and help organize them into monthly league-table reports. All the raw data and logs can be exported in CSV format, while a monthly summary of all the monitors is sent directly into the inbox.
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Overview of RAPIDSPIKE Features
- Notifications
- Multi-user accounts
- Live, Multi-device dashboards
- Public status pages
- Global server network
- Crisis escalation
- Scenic backgrounds during downtime
- Configurable data period
- Critical process monitoring
- Browser-based simulation
- Performance thresholds
- IP Addresses Geo-mapping
- Error detection
- Benchmarking
- Key process visualization
- Waterfall view of resources
- Live data
- Per-page traffic analysis
- Website scanner
- SSL Cipher monitor
- Internal app messaging
- Google safe browsing monitor
- Alexa monitor
- SEO statistics
- Graphical reports
- League tables
- Raw data
- Monthly summary
RAPIDSPIKE Position In Our Categories
Knowing that companies have their own business needs, it is only prudent they abstain from picking a one-size-fits-all, ideal software system. Be that as it may, it would be hard to try to pinpoint such a software product even among recognizable software products. The efficient thing to undertake can be to set down the several vital functions that necessitate inspection including important features, costing, skill aptitude of staff members, organizational size, etc. Thereafter, you must follow through the research thoroughly. Have a look at some of these RAPIDSPIKE analyses and check out each of the applications in your shortlist more closely. Such all-encompassing research ascertains you keep away from unfit apps and buy the system that offers all the features your business requires.
Position of RAPIDSPIKE in our main categories:
TOP
200
RAPIDSPIKE is one of the top 200 Customer Experience Management Software products
If you are considering RAPIDSPIKE it might also be a good idea to analyze other subcategories of Customer Experience Management Software listed in our database of SaaS software reviews.
Enterprises have unique wants and requirements and no software application can be perfect in such a situation. It is pointless to try to find a perfect out-of-the-box software product that fulfills all your business wants. The smart thing to do would be to customize the application for your specific wants, employee skill levels, budget, and other elements. For these reasons, do not rush and invest in well-publicized popular applications. Though these may be widely used, they may not be the best fit for your specific needs. Do your research, look into each short-listed application in detail, read a few RAPIDSPIKE Customer Experience Management Software reviews, speak to the seller for explanations, and finally select the product that presents what you need.
How Much Does RAPIDSPIKE Cost?
RAPIDSPIKE Pricing Plans:
Free Trial
Basic
Free
Professional:
£18.95 +VAT/month
Enterprise
Starting from £82.95 +VAT/month
What are RAPIDSPIKE pricing details?
RAPIDSPIKE Pricing Plans:
Free Trial
Basic
Free
Professional:
£18.95 +VAT/month
Enterprise
Starting from £82.95 +VAT/month
RAPIDSPIKE offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic: Free
- Unlimited alerts
- Uptime monitors
- Fixed Global monitoring network
- Detailed reporting
- 5-60 minutes checks
Professional: £18.95 +VAT/month
- Basic features plus
- Advanced monitors and alerts
- Global monitoring
- Up to 3 user accounts
- 150 uptime monitors
- 1-60 minute uptime checks
- TV mode
- Public status pages
Enterprise: Starting from £82.95 +VAT/month
- Professional features plus
- Performance monitors
- Advanced alerts
- On-demand global monitoring
- 500 uptime monitors
- Unlimited user accounts
- Managed site analysis
- Technical account manager
- API access
- Phone support
User Satisfaction
Positive Social Media Mentions
35
Negative Social Media Mentions
3
We are aware that when you choose to purchase a Customer Experience Management Software it’s vital not only to find out how professionals evaluate it in their reviews, but also to discover whether the real people and companies that bought these solutions are actually content with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and RAPIDSPIKE reviews across a wide range of social media sites. The data is then displayed in an easy to understand way revealing how many people had positive and negative experience with RAPIDSPIKE. With that information available you will be prepared to make an informed buying choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Linux
- Mac
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Free
- Monthly payment
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for RAPIDSPIKE?
RAPIDSPIKE offers the following connectivity options:
- RESTful JSON API (only for enterprise package)
- Slack
- Google Analytics
- Webhooks
- PagerDuty
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