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SessionCam REVIEW

Customer Experience Management Software

No user reviews
USER SATISFACTION 94%
OUR SCORE 8.0

What is SessionCam?

SessionCam is the easiest way to identify and solve user experience and conversion rate issues. It is an intelligent assistant that understands customer frustration and reveals the most valuable insights in your website visitors’ behavior. It unlocks new opportunities for growth while saving you time and money.

Overview of SessionCam Benefits

Instantly uncover points of frustration thanks to the Customer Struggle score

Your website’s biggest issues and opportunities for growth automatically revealed through machine-learning. The higher the score, the greater the struggle.

Don’t rely on guesswork – see exactly what your website visitors see and do with Session Replay

Watch how customers interact with your website including mouse movement, clicks, form input, scrolling, mobile gestures and dynamic Ajax interactions.

Unlock more revenue with Error Reporting

You don’t have time to tag every type of error that visitors encounter. SessionCam exposes your most costly error messages impacting the user experience.

Key Journeys surfaces the most valuable routes through your website with zero effort

Automatically reveal your most important routes to conversion and see how traffic flows outside your conversion funnels.

Understand your website’s most pressing conversion, frustration and traffic issues at a glance

Opportunities shows you emerging issues, giving you an instant and automatically updated overview of your website’s user experience health so you can take action and stop issues in their tracks.

The Customer Struggle score algorithm helps understand customers’ behavior

The Customer Struggle score algorithm is trained to understand your customers’ behavior. It takes into account hundreds of different behavioral indicators including clicks, taps, scroll distance, scroll velocity, dwell time and time on page, as well as the influence of browser events and device types.

Customer Struggle is scored between 0 and 5. The higher the number, the greater the level of visitor frustration. It’s an at-a-glance way of determining which areas you should focus your attention on and where changes will bear the most fruit. Think of the Customer Struggle score as a signpost to improving conversion rates.

Overview of SessionCam Features

  • Customer Struggle score
  • Key Journeys
  • Opportunities
  • Error Reporting
  • Session Replay
  • Heatmaps
  • Conversion Funnels and Funnel Insights
  • Form Analytics
  • Alerts and exports
  • Integrations with Google Analytics, Adobe Analytics, Optimizely, Oracle Maxymiser and more.

What Problems Will SessionCam Solve?

Maximize revenue

Your most costly user experience issues are brought to your attention immediately by our machine-learning algorithms.

Increase conversion rates

Make it easier for visitors to find what they want and identify touch points through the customer journey to reduce basket abandonment.

Optimize your website design

Fix the buttons, error messages and design frustrations preventing visitors from converting.

Save hours in data analysis time

Increase your team’s productivity by reducing the amount of time taken to find your most costly website issues from days to minutes.

Improve the customer experience

Develop a more informed approach to website optimization that keeps your visitors engaged and conversion rates high.

SessionCam Position In Our Categories

Position of SessionCam in our main categories:

50

SessionCam is one of the top 50 Customer Experience Management Software products

50

SessionCam is one of the 50
Customer Experience Management Software products


If you are interested in SessionCam it may also be a good idea to check out other subcategories of Best Customer Experience Management Software collected in our database of SaaS software reviews.

It's essential to realize that hardly any app in the Customer Experience Management Software category is an ideal solution that can match all the goals of different company types, sizes and industries. It may be a good idea to read a few SessionCam reviews first as specific solutions might excel just in a really narrow group of applications or be created with a really specific industry in mind. Others might function with an intention of being easy and intuitive and consequently lack complicated functionalities welcomed by more experienced users. There are also software that cater to a large group of users and provide a complex feature base, but this frequently comes at a more expensive price of such a solution. Ensure you're aware of your requirements so that you pick a software that offers exactly the elements you look for.

How Much Does SessionCam Cost?

SessionCam Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

SessionCam’s enterprise pricing is available upon request. Interested users can also check the vendor’s 21-days free trial, and have a professional team assist them on building a plan, and achieving their website goals.

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and SessionCam reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with SessionCam. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

19

NEGATIVE SOCIAL MENTIONS

1

Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
Deployment
  • Cloud Hosted
  • Open API

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING

What are SessionCam pricing details?

SessionCam Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

SessionCam’s enterprise pricing is available upon request. Interested users can also check the vendor’s 21-days free trial, and have a professional team assist them on building a plan, and achieving their website goals.

What integrations are available for SessionCam?

Your existing marketing analytics stack will be enhanced by SessionCam thanks to a wide range of integrations, including:

  • Google Analytics
  • Google 360
  • Adobe Analytics
  • Oracle Maxymiser
  • Optimizely
  • Monetate
  • Qubit
  • A/B Tasty
  • Tealium
  • PIWIK
  • Ensighten
  • Magento
  • Visual Web Optimizer (VWO)
  • Qualaroo
  • Webtrends
  • ServiceTick

Custom variables such as multi-variant test codes can be passed into SessionCam and our API gives you a real-time data feed of visitor data recorded from your website.

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