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Customer Engagement and Management Software

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What is Amity?

Amity is an integrated customer success software solution that gives businesses a platform to fully understand their customers, determines trends and behaviors, and discover opportunities to improve customer interaction, marketing, and sales. With Amity, users are able to sense changes in customer health or rhythm, devise the right actions based on smart recommendations, and execute effective strategies to attract and retain customers, improve customer loyalty, drive revenue and growth using real-time customer data and insights.

This customer success software delivers a unified and shared database on all customer relationships you manage, including accounts, subscriptions, and more. Organizing your customer data the way you want it is a breeze. Amity’s intuitive dashboard lets you customize your data views so you can see all the information you want and plan your tasks well ahead to ensure that everything is on track. With Amity, you know who your customers are and what they want, and how you can meet their expectations and preferences while at the same time, you grow your business.

Overview of Amity Benefits

Amity supplies businesses with a robust and feature-rich customer success software that allows them to fully focus on comprehending their customers and use the information and insights derived from this data to achieve and maintain customer loyalty and satisfaction while keeping revenues high and their business growing. This customer success solution offers a throng of features and capabilities designed to bring down your churn rate and keep your customers coming back for repeat transactions through the day-to-day value of using your product.

It is essential that your customers know and fully understand the value of success and how your products or services can take them there. Amity helps you deliver the value of your brand and motivate your customers to do business with you and drive upsells. The software places you in the perfect position to expand once the upsells start coming in.

Having access to reliable, real-time information is crucial in every business endeavor. Amity makes sure that you are always well-informed and armed with the latest data and insights that are presented in a way that is tailored exactly to suit your business. The software gives you all the information you need so you can make smart business decisions, respond efficiently, and take your business to the next level. With the right information and highly actionable insights, you and your team are able to mitigate risks early before they become critical and blow into issues that are hard to contain and resolve.

Overview of Amity Features

  • Easy to use
  • Quick implementation
  • Individual customer dashboards
  • Streamlined and consistent customer experience
  • Makes you well informed
  • Understand your customer’s actions
  • Action playbooks (automated workflows)
  • Effective dashboards
  • Track real-time customer adoption
  • Influence customer outcomes

Amity Position In Our Categories

Position of Amity in our main categories:


Amity is one of the top 50 Customer Experience Management Softwareproducts


Amity is one of the 50
Customer Experience Management Software products

If you are interested in Amity it could also be beneficial to check out other subcategories of Best Customer Experience Management Software listed in our database of B2B software reviews.

Since each enterprise has particular business requirements, it is prudent for them to refrain from seeking a one-size-fits-all faultless software application. Needless to say, it would be futile to try to find such an app even among widely used software applications. The smart thing to do would be to list the various vital elements that require consideration such as main features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Amity reviews and investigate each of the other solutions in your shortlist in detail. Such in-depth groundwork can make certain you discard ill-fitting applications and zero in on the solution that presents all the aspects you require for business success.

How Much Does Amity Cost?

Amity Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Amity reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Amity. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.






Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
  • Cloud Hosted

What Support Does This Vendor Offer?


What are Amity pricing details?

Amity Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for Amity?

Amity integrates with the following business systems and applications:

  • Act-On
  • Amazon Redshift
  • AskNicely
  • Base CRM
  • Box
  • Capsule CRM
  • ChargeBeeChargify
  • Delighted
  • Desk
  • Dropbox
  • FreshBooks
  • Freshdesk
  • Gmail
  • Google Apps
  • Google Analytics
  • Google BigQuery
  • Harvest
  • Help Scout
  • Highrise
  • HubSpot
  • Infusionsoft
  • Intacct
  • Intercom
  • JIRA
  • MailChimp
  • Marketo
  • MS Dynamics
  • Mixpanel
  • Netsuite
  • MS Office 365
  • QuickBooks
  • Salesforce
  • Recurly
  • SurveyMonkey
  • Wave
  • Xero
  • Wootric
  • Zendesk
  • Zoho CRM
  • Zuora
  • Typeform
  • Stripe
  • Sugar CRM

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