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Amity REVIEW

Customer Engagement and Management Software

No user reviews
USER SATISFACTION 96%
OUR SCORE 8.2

What is Amity?

Amity is an integrated customer success software solution that gives businesses a platform to fully understand their customers, determines trends and behaviors, and discover opportunities to improve customer interaction, marketing, and sales. With Amity, users are able to sense changes in customer health or rhythm, devise the right actions based on smart recommendations, and execute effective strategies to attract and retain customers, improve customer loyalty, drive revenue and growth using real-time customer data and insights.

This customer success software delivers a unified and shared database on all customer relationships you manage, including accounts, subscriptions, and more. Organizing your customer data the way you want it is a breeze. Amity’s intuitive dashboard lets you customize your data views so you can see all the information you want and plan your tasks well ahead to ensure that everything is on track. With Amity, you know who your customers are and what they want, and how you can meet their expectations and preferences while at the same time, you grow your business.

Overview of Amity Benefits

Amity supplies businesses with a robust and feature-rich customer success software that allows them to fully focus on comprehending their customers and use the information and insights derived from this data to achieve and maintain customer loyalty and satisfaction while keeping revenues high and their business growing. This customer success solution offers a throng of features and capabilities designed to bring down your churn rate and keep your customers coming back for repeat transactions through the day-to-day value of using your product.

It is essential that your customers know and fully understand the value of success and how your products or services can take them there. Amity helps you deliver the value of your brand and motivate your customers to do business with you and drive upsells. The software places you in the perfect position to expand once the upsells start coming in.

Having access to reliable, real-time information is crucial in every business endeavor. Amity makes sure that you are always well-informed and armed with the latest data and insights that are presented in a way that is tailored exactly to suit your business. The software gives you all the information you need so you can make smart business decisions, respond efficiently, and take your business to the next level. With the right information and highly actionable insights, you and your team are able to mitigate risks early before they become critical and blow into issues that are hard to contain and resolve.

Overview of Amity Features

  • Easy to use
  • Quick implementation
  • Individual customer dashboards
  • Streamlined and consistent customer experience
  • Makes you well informed
  • Understand your customer’s actions
  • Action playbooks (automated workflows)
  • Effective dashboards
  • Track real-time customer adoption
  • Influence customer outcomes

Amity Position In Our Categories

Position of Amity in our main categories:

50

Amity is one of the top 50 Customer Experience Management Software products

50

Amity is one of the 50
Customer Experience Management Software products


If you are considering Amity it could also be a good idea to examine other subcategories of Best Customer Experience Management Software gathered in our base of SaaS software reviews.

It's essential to keep in mind that virtually no app in the Customer Experience Management Software category is going to be a perfect solution that can match all the requirements of different company types, sizes and industries. It may be a good idea to read a few Amity reviews first as some services may perform well exclusively in a really narrow set of applications or be designed with a really specific industry in mind. Others can function with an idea of being simple and intuitive and consequently lack complex functions welcomed by more experienced users. You can also come across software that support a broad group of users and provide a rich feature set, however that usually comes at a more significant cost of such a solution. Make sure you're aware of your requirements so that you purchase a service that has specifically the features you search for.

How Much Does Amity Cost?

Amity Pricing Plans:

Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

User Satisfaction

We realize that when you make a decision to buy Customer Experience Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Amity reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Amity. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

97

NEGATIVE SOCIAL MENTIONS

4

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Small Business
  • Medium Business
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • TRAINING

What are Amity pricing details?

Amity Pricing Plans:

Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.

What integrations are available for Amity?

Amity integrates with the following business systems and applications:

  • Act-On
  • Amazon Redshift
  • AskNicely
  • Base CRM
  • Box
  • Capsule CRM
  • ChargeBeeChargify
  • Delighted
  • Desk
  • Dropbox
  • FreshBooks
  • Freshdesk
  • Gmail
  • Google Apps
  • Google Analytics
  • Google BigQuery
  • Harvest
  • Help Scout
  • Highrise
  • HubSpot
  • Infusionsoft
  • Intacct
  • Intercom
  • JIRA
  • MailChimp
  • Marketo
  • MS Dynamics
  • Mixpanel
  • Netsuite
  • MS Office 365
  • Promoter.io
  • QuickBooks
  • Salesforce
  • Recurly
  • SurveyMonkey
  • Wave
  • Xero
  • Wootric
  • Zendesk
  • Zoho CRM
  • Zuora
  • Typeform
  • Stripe
  • Sugar CRM

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