SABIO Review
What is SABIO?
SABIO is an all-around knowledge repository that meets the needs of your different business units. With its speedy and powerful platform, your service center agents can answer questions, create sales pitches, and close tickets at a more rapid pace than before. The solution also enables your field workers to help customers on the spot to ensure their continuous satisfaction with your products and services.
Moreover, you can use SABIO as a professional onboarding platform. This aids HR in introducing new employees to rules and regulations as well as to make them familiar with their roles’ expectations. This lets your organization cut down training costs and make recent hires immediately productive.
Show MoreOverview of SABIO Benefits
Smart Search
The SABIO search does not simply offers suggestions and automatically completes terms and phrases. It utilizes a self-learning algorithm that makes it search become smarter with every use. It helps you save time as it lets you find knowledge as you type. More than that, it employs synonym search to help you discover relevant information you otherwise would not have obtained.
Powerful Knowledge Tree
SABIO has a comprehensive, click-through knowledge tree that lets users explore information in your organization’s repository. You can restructure the tree and add more documents to it without leaving the interface. As such, trimming the knowledge is easier.
Furthermore, SABIO lets you customize access to various branches of the knowledge tree. You can do this by combining it with user groups to ensure that information levels secure more sensitive knowledge.
Content Validation & Approval
SABIO has multiple workflows that let you deal with content validation and approval. The former allows your content creators and managers to make sure they are putting out correct information to avoid confusion and prevent mistakes in various business processes. Meanwhile, the approval workflow lets you establish efficient quality management that ensures only approved articles gets pushed to the public tree.
Knowledge Updates
Every user gets a dedicated inbox where they can view messages regarding content updates and other related news. This allows them to get up to speed seamlessly so they can act on them immediately if needed.
Additionally, SABIO sends out push notifications to notify users of urgent content changes immediately. The application even lets you keep track of persons who have read your messages. And to doubly make certain they receive updates, the solution sends out emails as well.
Show MoreOverview of SABIO Features
- WYSIWYG Editor
- Archiving & Versioning
- Templates
- Experts & Contacts
- Self-Learning Search
- Search Results Ranking
- Facets/Drill-Down
- In-Document Search
- User Views
- Inline Editing
- User Rights & Roles Management
- Validity Workflow
- Suggestions & Feedback
- Approval Workflow
- Message Inbox
- Push Notifications
- Reporting
SABIO Position In Our Categories
Because companies have particular business requirements, it is only prudent that they avoid paying for a one-size-fits-all, ”best” solution. Nonetheless, it is nearly futile to pinpoint such a software product even among popular software products. The clever thing to undertake is to write the various critical functions which need analysis such as major features, packages, skill competence of staff members, organizational size, etc. Then, you should double down on your product research to a full extent. Have a look at these SABIO analyses and look into the other software solutions in your shortlist more closely. Such detailed product investigation ensure you keep away from ill-fitting apps and buy the one which offers all the function your company requires to be successful.
Position of SABIO in our main categories:
TOP
50
SABIO is one of the top 50 Knowledge Management Software products
If you are considering SABIO it may also be a good idea to check out other subcategories of Knowledge Management Software gathered in our base of SaaS software reviews.
Since each organization has specific business needs, it is sensible for them to desist from seeking a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such a platform even among market-leading software solutions. The intelligent thing to do would be to jot down the various essential factors that need consideration such as main features, finances, skill levels of workers, company size etc. Then, you should do your homework thoroughly. Read some SABIO Knowledge Management Software reviews and look into each of the other solutions in your shortlist in detail. Such in-depth research can make sure you weed out ill-fitting applications and select the solution that presents all the features you require for business success.
How Much Does SABIO Cost?
SABIO Pricing Plans:
Free Trial
SABIO Team
$10.00/user/month
SABIO Business
$14.00/user/month
SABIO Enterprise
Contact vendor
What are SABIO pricing details?
SABIO Pricing Plans:
Free Trial
SABIO Team
$10.00/user/month
SABIO Business
$14.00/user/month
SABIO Enterprise
Contact vendor
SABIO offers three options for enterprise pricing whose fees you can pay monthly or annually. The packages and their inclusions are outlined below to help you decide which one is the best for your organization.
SABIO Team – $10.00/user/month or $8.00/user/month/annual billing
- Full-Text Search
- Auto-Suggest
- Drill-Down/Facets
- Self-Learning
- Document Search
- Smart Tree
- 5 Maximum Views
- Standard Set of Rights
- Contacts
- Ratings
- Archiving
- Versioning
- Templates
- Messaging
- Suggestion & Validation Workflows
- Standard Themes
- Data Security
SABIO Business – $14.00/user/month or $12.00/user/month/annual billing
- All SABIO Team Features
- Synonym Search
- External Sources Integration
- Unlimited Views
- Dictionary
- Approval Workflow
- Standard Reports
- Mobile Apps
- Zendesk Integration
- Freshdesk Integration
- Salesforce Integration
SABIO Enterprise – request pricing information
- All SABIO Business Features
- Individual Set of Rights
- Individual Reports
- Web Self-Service Integration
- REST API
- Multiple Tenancy
- Optional On-Premise Hosting
- Active Directory Integration
- Single Sign On
- Advanced Support with Dedicated SLA
User Satisfaction
Positive Social Media Mentions
105
Negative Social Media Mentions
1
We are aware that when you decide to purchase a Knowledge Management Software it’s important not only to find out how experts rank it in their reviews, but also to check whether the actual people and companies that bought it are genuinely satisfied with the service. Because of that need we’ve devised our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and SABIO reviews across a vast array of social media sites. The data is then presented in an easy to digest form revealing how many people had positive and negative experience with SABIO. With that information available you should be prepared to make an informed purchasing decision that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SABIO?
SABIO is ready to integrate with the following CRMs and help desk solutions:
- Zendesk
- Freshdesk
- Salesforce
SABIO also offers access to its REST API for you to customize your integrations. Documentation regarding this is available upon request.
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