SABIO Review
What is SABIO?
SABIO is an all-around knowledge repository that meets the needs of your different business units. With its speedy and powerful platform, your service center agents can answer questions, create sales pitches, and close tickets at a more rapid pace than before. The solution also enables your field workers to help customers on the spot to ensure their continuous satisfaction with your products and services.
Moreover, you can use SABIO as a professional onboarding platform. This aids HR in introducing new employees to rules and regulations as well as to make them familiar with their roles’ expectations. This lets your organization cut down training costs and make recent hires immediately productive.
Show MoreOverview of SABIO Benefits
Smart Search
The SABIO search does not simply offers suggestions and automatically completes terms and phrases. It utilizes a self-learning algorithm that makes it search become smarter with every use. It helps you save time as it lets you find knowledge as you type. More than that, it employs synonym search to help you discover relevant information you otherwise would not have obtained.
Powerful Knowledge Tree
SABIO has a comprehensive, click-through knowledge tree that lets users explore information in your organization’s repository. You can restructure the tree and add more documents to it without leaving the interface. As such, trimming the knowledge is easier.
Furthermore, SABIO lets you customize access to various branches of the knowledge tree. You can do this by combining it with user groups to ensure that information levels secure more sensitive knowledge.
Content Validation & Approval
SABIO has multiple workflows that let you deal with content validation and approval. The former allows your content creators and managers to make sure they are putting out correct information to avoid confusion and prevent mistakes in various business processes. Meanwhile, the approval workflow lets you establish efficient quality management that ensures only approved articles gets pushed to the public tree.
Knowledge Updates
Every user gets a dedicated inbox where they can view messages regarding content updates and other related news. This allows them to get up to speed seamlessly so they can act on them immediately if needed.
Additionally, SABIO sends out push notifications to notify users of urgent content changes immediately. The application even lets you keep track of persons who have read your messages. And to doubly make certain they receive updates, the solution sends out emails as well.
Show MoreOverview of SABIO Features
- WYSIWYG Editor
- Archiving & Versioning
- Templates
- Experts & Contacts
- Self-Learning Search
- Search Results Ranking
- Facets/Drill-Down
- In-Document Search
- User Views
- Inline Editing
- User Rights & Roles Management
- Validity Workflow
- Suggestions & Feedback
- Approval Workflow
- Message Inbox
- Push Notifications
- Reporting
SABIO Position In Our Categories
Knowing that companies have distinctive business-related needs, it is reasonable that they abstain from seeking a one-size-fits-all, ”best” business application. Nevertheless, it would be difficult to try to chance on such an app even among branded software systems. The clever step to do should be to write the different significant functions that call for a careful thought such as crucial features, pricing, skill aptitude of staff members, business size, etc. Next, you must do the product research comprehensively. Browse through some SABIO review articles and explore the other solutions in your shortlist in detail. Such comprehensive product investigation guarantees you steer clear of ill-fitting apps and pay for the one that delivers all the benefits your business requires in growing the business.
Position of SABIO in our main categories:
TOP
50
SABIO is one of the top 50 Knowledge Management Software products
If you are considering SABIO it may also be sensible to analyze other subcategories of Knowledge Management Software gathered in our base of SaaS software reviews.
It's important to realize that hardly any app in the Knowledge Management Software category is going to be an ideal solution able to meet all the needs of all business types, sizes and industries. It may be a good idea to read a few SABIO Knowledge Management Software reviews first as certain solutions can excel exclusively in a really small group of applications or be designed with a very specific type of industry in mind. Others may operate with an idea of being simple and intuitive and therefore lack complex features welcomed by more experienced users. There are also solutions that focus on a wide group of users and offer a complex feature base, however that usually comes at a more significant cost of such a software. Be certain that you're aware of your needs so that you purchase a software that offers specifically the functionalities you search for.
How Much Does SABIO Cost?
SABIO Pricing Plans:
Free Trial
SABIO Team
$10.00/user/month
SABIO Business
$14.00/user/month
SABIO Enterprise
Contact vendor
What are SABIO pricing details?
SABIO Pricing Plans:
Free Trial
SABIO Team
$10.00/user/month
SABIO Business
$14.00/user/month
SABIO Enterprise
Contact vendor
SABIO offers three options for enterprise pricing whose fees you can pay monthly or annually. The packages and their inclusions are outlined below to help you decide which one is the best for your organization.
SABIO Team – $10.00/user/month or $8.00/user/month/annual billing
- Full-Text Search
- Auto-Suggest
- Drill-Down/Facets
- Self-Learning
- Document Search
- Smart Tree
- 5 Maximum Views
- Standard Set of Rights
- Contacts
- Ratings
- Archiving
- Versioning
- Templates
- Messaging
- Suggestion & Validation Workflows
- Standard Themes
- Data Security
SABIO Business – $14.00/user/month or $12.00/user/month/annual billing
- All SABIO Team Features
- Synonym Search
- External Sources Integration
- Unlimited Views
- Dictionary
- Approval Workflow
- Standard Reports
- Mobile Apps
- Zendesk Integration
- Freshdesk Integration
- Salesforce Integration
SABIO Enterprise – request pricing information
- All SABIO Business Features
- Individual Set of Rights
- Individual Reports
- Web Self-Service Integration
- REST API
- Multiple Tenancy
- Optional On-Premise Hosting
- Active Directory Integration
- Single Sign On
- Advanced Support with Dedicated SLA
User Satisfaction
Positive Social Media Mentions
105
Negative Social Media Mentions
1
We are aware that when you make a decision to buy a Knowledge Management Software it’s vital not only to see how experts score it in their reviews, but also to discover if the actual users and enterprises that use this software are indeed content with the service. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and SABIO reviews across a broad array of social media sites. The information is then featured in an easy to digest form revealing how many people had positive and negative experience with SABIO. With that information at your disposal you should be equipped to make an informed business choice that you won’t regret.
Video
Technical details
Devices Supported
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
Deployment
- Cloud Hosted
- On Premise
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for SABIO?
SABIO is ready to integrate with the following CRMs and help desk solutions:
- Zendesk
- Freshdesk
- Salesforce
SABIO also offers access to its REST API for you to customize your integrations. Documentation regarding this is available upon request.
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