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Salesforce Philanthropy Cloud Review

Salesforce Philanthropy Cloud
Our score: 8.9 User satisfaction: 100%

What is Salesforce Philanthropy Cloud?

Philanthropy Cloud is being handled by Salesforce.org, the social enterprise arm of Salesforce that leverages the company’s technologies to empower non-profits and educational institutions. With Philanthropy Cloud, these technologies are applied to connect people, data, knowledge, and organizations with the causes and missions they support. You can consider the cloud platform as a CRM that helps build relationships but specifically designed to facilitate investing back into the community.

There are two types of organizations that Philanthropy Cloud is built for: companies and nonprofits. The first one is focused on engaging employees and elevating the company culture of giving while the second one is for expanding your donor and volunteer network. Both helps connect your employees and people to the causes they care about through management, assessment, and knowledge tools.

Philanthropy Cloud is available as a comprehensive workplace giving solution for companies. For nonprofits, Philanthropy Cloud is working with GuideStar, the world’s largest database for nonprofit organizations, to ensure that the cloud solution is populated with a robust selection of nonprofits like your organization that employees and companies can support and engage with.

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Overview of Salesforce Philanthropy Cloud Benefits

Turn employees into citizen philanthropists

Empower your employees to give back and make change. Today’s employees value purpose over paycheck and care deeply about their personal impact and employer’s social impact. Philanthropy Cloud is the corporate impact platform designed to give every employee access to a global network of opportunities to donate, volunteer, and advocate for any cause.

Doing good is good for business

Philanthropy Cloud helps your company attract new talent, keep employees engaged, and build stronger customer relationships. It opens your workplace to employee-driven philanthropy by letting employees drive and fulfill giving campaigns individually or as groups to the causes they care the most about. It powers all of your company’s social impact initiatives, from employee giving to grants management.

Empower employee volunteering

Boost employee engagement and morale with purpose-driven volunteering, letting employees manage their volunteer time, and select or get matched with nonprofits in need that fit their convictions or interests.

Manage corporate grants

Manage and administer corporate grants according to select causes and monitor progress with pre-set or custom reports and metrics. You can customize your disbursements to fit the needs and desires of recipient organizations with the methods of choice, and set-up requisite notifications, receipts, and reporting structure.

Collaboration and engagement

Philanthropy Cloud give end-users, nonprofits, and corporate administrators the ability to join forces and manage specific fundraising and volunteering campaigns, share their stories and experiences, and recruit further participants and donors.

Be included in the largest nonprofits database

If you are a nonprofit using Philanthropy Cloud you’ll be included in GuideStar, the world’s largest database of nonprofit organizations, which is the premiere reference for grant giving corporations.

If your organization is in the US and is an active and non-revoked 501(c)(3) on GuideStar, it will automatically be included in Philanthropy Cloud to receive donations. For Canadian nonprofits, data will be sourced in a similar way from the Canada Revenue Agency to verify charity registration status.

Become a connected nonprofit with nonprofit cloud

Salesforce.org Nonprofit Cloud is the only complete platform for nonprofits. It gives you a 360-degree view of your mission, harnessing the power and flexibility of Salesforce CRM to let you manage and drive your entire mission.

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Overview of Salesforce Philanthropy Cloud Features

Philanthropy Cloud for Companies
  • Employee Giving Campaigns
  • Volunteer Organization & Tracking
  • Cause Recommendation & Discovery
  • Grants Management
  • Corporate Impact Assessment
  • Intelligent Case Management
  • Salesforce CRM Integration
Philanthropy Cloud for Nonprofits
  • Pledge Processing
  • Nonprofit Portal
  • Content Creation & Management
  • Email Marketing
  • Mobile Marketing
  • Donor Lifecycle Automation
  • Social Media Engagement
  • Salesforce CRM Integration

What Problems Will Salesforce Philanthropy Cloud Solve?

Problem 1: Your corporation does not know which nonprofit to support.

There are many nonprofits in the world and even in your country alone. But how do you find nonprofit organizations or worthy causes that you can support with corporate grants and which are closely aligned to your corporate values and principles?

Salesforce.org is working with GuideStar, the world’s #1 source of information on nonprofit organization where you can get profiles on nonprofits and their causes. If you are a nonprofit yourself and using Philanthropy Cloud, you’ll automatically be included in the GuideStar database.

Feature: Salesforce.org and GuideStar partnership.

Problem 2: You have no idea how to operationalize your employees’ giving and volunteering programs.

Philanthropy Cloud provides you a simple, maintenance-free, and intuitive interface that empowers your employees to make donations of their choice. It has also created case management features to connect you to the corporate philanthropy experts at United Way Worldwide, who can help you organize and jumpstart your employee programs.

Feature: Intelligent case management tools

Problem 3: As a nonprofit, your email marketing efforts don’t get desired results.

Email is the heart of a nonprofit organization’s online fundraising, outreach and advocacy; hence it is vital you get the most of your efforts. Philanthropy Cloud harnesses Salesforce’s powerful email marketing tools that allow you to easily tailor professional-looking emails using an intuitive email builder and dynamic content. This helps you increase your impact with flexible email scheduling and optimize deliverability with custom email authentication, SPAM analysis, and multivariate testing.

Feature: Email marketing tools

How Much Does Salesforce Philanthropy Cloud Cost?

Salesforce Philanthropy Cloud Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are Salesforce Philanthropy Cloud pricing details?

Salesforce Philanthropy Cloud Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

You do not need to be using Salesforce CRM to implement Salesforce.org’s Philanthropy Cloud. Philanthropy Cloud can be purchased through United Way, the exclusive reseller. You can contact the vendor for more pricing details or to get a quote.

User Satisfaction

Positive Social Media Mentions 4
Negative Social Media Mentions 0

We realize that when you choose to purchase a CRM Software it’s crucial not only to see how experts score it in their reviews, but also to discover if the real users and enterprises that purchased it are indeed satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Salesforce Philanthropy Cloud reviews across a wide range of social media sites. The information is then presented in a simple to understand form indicating how many users had positive and negative experience with Salesforce Philanthropy Cloud. With that information at hand you will be equipped to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Salesforce Philanthropy Cloud?

There is no specific information on Philanthropy Cloud integration, although it is know that Salesforce products can work with other apps and platforms in the Salesforce ecosystem. You can contact the vendor to learn more of the internal and external integration of this particular cloud solution.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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