Serena Service Manager is a system developed with a process-driven approach to ITSM. It allows business and IT to work together. This platform is easy to use, inexpensive to maintain, and provides wide visibility across the service delivery lifecycle.
Serena Service Manager is the winner of Pink Elephant’s ITIL Innovation of the Year award. This product makes fluid and flexible IT service management possible. You can avail it on premise, in the cloud, or as a hybrid of the two options.
Show MoreBenefits for Business
Serena Service Manager provides a single point of contact for all services, giving users:
Benefits for IT
Serena Service Manager is built on process and designed to adapt. It helps your IT organization:
Keeping in mind businesses have particular business requirements, it is only rational that they avoid going for a one-size-fits-all, “perfect” software product. However, it would be almost impossible to chance on such a software solution even among well-known software products. The right step to undertake can be to set down the several critical functions which demand examination such as critical features, budget, technical skill competence of staff members, organizational size, etc. After which, you must follow through the research to a full extent. Read these Serena Service Manager evaluations and explore each of the applications in your shortlist more closely. Such comprehensive research ascertains you keep away from unfit applications and choose the one that provides all the tools your business requires.
Position of Serena Service Manager in our main categories:
Serena Service Manager is one of the top 500 Customer Support Software products
Each company is different, and can call for a specific Customer Support Software solution that will be adjusted to their business size, type of clients and staff and even particular niche they support. We advise you don't count on getting a perfect services that is going to be suitable for every business regardless of their history is. It may be a good idea to read a few Serena Service Manager Customer Support Software reviews first and even then you should remember what the software is supposed to do for your business and your staff. Do you need a simple and intuitive app with just essential functions? Will you actually make use of the advanced tools required by experts and large enterprises? Are there any specific tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to find a trustworthy software that will fit your budget.
Serena Service Manager Pricing Plans:
Serena Service Manager Pricing Plans:
Free Trial
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
For more pricing information, contact the vendor.
We realize that when you make a decision to get a Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to check if the real users and companies that use it are indeed content with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Serena Service Manager reviews across a wide range of social media sites. The data is then presented in an easy to understand way indicating how many people had positive and negative experience with Serena Service Manager. With that information at hand you should be prepared to make an informed buying choice that you won’t regret.
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