Serena Service Manager is a system developed with a process-driven approach to ITSM. It allows business and IT to work together. This platform is easy to use, inexpensive to maintain, and provides wide visibility across the service delivery lifecycle.
Serena Service Manager is the winner of Pink Elephant’s ITIL Innovation of the Year award. This product makes fluid and flexible IT service management possible. You can avail it on premise, in the cloud, or as a hybrid of the two options.
Show MoreBenefits for Business
Serena Service Manager provides a single point of contact for all services, giving users:
Benefits for IT
Serena Service Manager is built on process and designed to adapt. It helps your IT organization:
Knowing that companies have their own business-related wants, it is only sensible they steer clear of seeking a one-size-fits-all, ideal solution. Needless to say, it is difficult to chance on such an app even among popular software products. The sensible step to undertake would be to make a list of the various vital aspects which demand consideration like key features, price terms, technical skill levels of the employees, business size, etc. Then, you must conduct the research to a full extent. Browse over these Serena Service Manager evaluations and explore each of the software solutions in your shortlist in detail. Such well-rounded research ensure you drop unsuitable applications and buy the system which offers all the features your business requires.
Position of Serena Service Manager in our main categories:
Serena Service Manager is one of the top 500 Customer Support Software products
It is crucial to note that almost no app in the Customer Support Software category will be an ideal solution able to match all the needs of all business types, sizes and industries. It may be a good idea to read a few Serena Service Manager Customer Support Software reviews first as specific software might perform well exclusively in a very narrow group of applications or be created with a really specific type of industry in mind. Others can work with a goal of being easy and intuitive and consequently lack advanced functionalities welcomed by more experienced users. You can also come across services that focus on a broad group of customers and offer a powerful feature toolbox, however this usually comes at a higher cost of such a software. Ensure you're aware of your requirements so that you purchase a service that has specifically the elements you search for.
Serena Service Manager Pricing Plans:
Serena Service Manager Pricing Plans:
Free Trial
Serena Service Manager offers flexible deployment and pricing options. The solution is available for deployment on premises, via the Cloud, or through a hybrid model that leverages your existing ITSM investments. Serena Service Manager on demand’s pricing starts at $89/user/month.
For more pricing information, contact the vendor.
We are aware that when you make a decision to buy a Customer Support Software it’s important not only to learn how professionals score it in their reviews, but also to discover whether the real clients and companies that purchased this software are genuinely content with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Serena Service Manager reviews across a broad array of social media sites. The data is then presented in a simple to understand form indicating how many customers had positive and negative experience with Serena Service Manager. With that information available you will be ready to make an informed buying choice that you won’t regret.
Devices Supported
Deployment
Language Support
Pricing Model
Customer Types
No information available
Serena Service Manager
is waiting for
your first review.
Write your own review of this product
ADD A REVIEWMore reviews from 0 actual users:
Join a community of 7,369 SaaS experts
Thank you for the time you take to leave a quick review of this software. Our community and review base is constantly developing because of experts like you, who are willing to share their experience and knowledge with others to help them make more informed buying decisions.
OR
Sign in with company emailSign in with company email
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.