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Olark REVIEW

Customer Support Software

No user reviews
USER SATISFACTION 98%
OUR SCORE 8.7

What is Olark?

Olark is branded as one of the favorite and most popular chat support platform for hundreds of businesses. Simple yet effective, Olark flaunts a clean and intuitive design that allows businesses to do more than engage customers in real-time and proactive chat sessions. Olark is loaded heavily with powerful features and solid integrations that enable them to build and manage customer relationships easily and effectively, gain sophisticated insights, and see what their clients are doing on their screen and even control their browser. Olark is not just a chat application. It is more.

Overview of Olark Benefits

How does Olark Live Chat solutions benefit your business? Here are some of the advantages this understated yet compact chat application brings to the table:

  • A hassle-free live chat platform that enables you to monitor leads, create and find opportunities, and deliver topnotch support to your clients.
  • Gain significant information from clients and provide immediate and effective support instantly.
  • Beautiful, detailed reports allow users to track results and derive actionable insights which lead to better business decisions and commercial success as well as customer satisfaction.
  • Experience top level customization as you can tweak and modify the chat box design to match the theme of your website.
  • Olark is a user-friendly system that allows you to set up and operate without any hitch.

Overview of Olark Features

  • Chat Ratings
  • In-browser Chat
  • Targeted Chat
  • CRM & Helpdesk Integrations
  • Customize Your Design
  • Sophisticated Insights
  • Offline Messages
  • Cobrowsing
  • Developer API

Olark Position In Our Categories

Position of Olark in our main categories:

50

Olark is one of the top 50 Customer Support Software products

50

Olark is one of the top 50
Customer Support Software products


Olark is also listed in the following subcategories:

Category:Position:
Live Chat Software#7

Every company has different needs and needs a software that can be customized for their size, type of staff members and clients, and the particular industry they are in. For these reasons, no software can offer perfect tools out-of-the-box. When you try to find a software product, first be sure what you want it for. Read some Olark reviews and ask yourself do you want basic features or do you want sophisticated tools? Are there any industry-specific tools that you are seeking? Find the answers to these queries to assist your search. There are multiple factors that you need to mull over and these include your finances, specific business wants, your organization size, integration needs etc. Take your time, try out a few free trials, and finally choose the app that offers all that you want to boost your company efficiency and productivity.

How Much Does Olark Cost?

Olark Pricing Plans For Enterprises & Small Business:

Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.

Bronze

  • Monthly Billing: $17/month
  • Annual Billing: $15/month
  • Bi-Annual Billing: $12/month
  • 1 Operator

Gold

  • Monthly Billing: $49/month
  • Annual Billing: $44/month
  • Bi-Annual Billing: $34/month
  • 4 Operators

Platinum

  • Monthly Billing: $129/month
  • Annual Billing: $116/month
  • Bi-Annual Billing: $90/month
  • 8 Operators
  • Groups feature

Ultimate

  • Monthly Billing: $243/month
  • Annual Billing: $219/month
  • Bi-Annual Billing: $170/month
  • 15 Operators
  • Groups feature

User Satisfaction

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Olark reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Olark. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

44

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • China
  • Germany
  • India
  • Japan
Pricing Model
  • Monthly payment
  • Annual Subscription
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • EMAIL
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Olark pricing details?

Olark Pricing Plans:

Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.

Bronze

  • Monthly Billing: $17/month
  • Annual Billing: $15/month
  • Bi-Annual Billing: $12/month
  • 1 Operator

Gold

  • Monthly Billing: $49/month
  • Annual Billing: $44/month
  • Bi-Annual Billing: $34/month
  • 4 Operators

Platinum

  • Monthly Billing: $129/month
  • Annual Billing: $116/month
  • Bi-Annual Billing: $90/month
  • 8 Operators
  • Groups feature

Ultimate

  • Monthly Billing: $243/month
  • Annual Billing: $219/month
  • Bi-Annual Billing: $170/month
  • 15 Operators
  • Groups feature

What integrations are available for Olark?

Olark Live Chat supports integrations with the following business systems and applications:

  • Shopify
  • Google Analytics
  • Salesforce
  • Nutshell
  • Bigcommerce
  • Salesforce Desk
  • Zendesk
  • Highrise
  • Elevio
  • Groove
  • TalkDesk
  • PrestaShop
  • XCart
  • Magento
  • Volusion
  • 3Dcart
  • Unbounce
  • GoSquared
  • Segment

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