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Tagove Review

Tagove
Our score: 8.0 User satisfaction: 100%

What is Tagove?

Tagove is a live chat software that offers live video chat, text chat with screen sharing, voice call, and co-browsing features within your website. Tagove also offers live call recording, instant file sharing, speech recognition, and call center support by automatically assigning calls to available support agents. You can also make use of one-way video support where only the user can see the advisor, as well as detailed analytic reports of real-time traffic, tracking, full chat history, and visitor journeys.

Overview of Tagove Benefits

Voice Call

Tagove’s live chat software is integrated with a voice call option that allows your customers to make a phone call directly from your website.

Live Video Chat

No plugins or downloads needed. You can easily talk to your customers face-to-face straight from your website.

Text Chatting

Live text chat helps you to communicate and answer your customers’ questions instantaneously in real time.

Analytics

Tagove can help you find out which page customers are visiting the most and how long they are staying on your website.

Cloud Based

Tagove is a fully secure, cloud-based platform. It is accessible from anywhere and within any platform, which makes it cost effective.

Co-Browsing Software

Tagove’s two way co-browsing feature allows agents to see the exact pages their visitors are onto and guide them personally around the website. It works with the live chat as well as with the interactive voice call and video chat.

Live Call Recording

Tagove’s voice and video recording features let you record your calls in real time. Agents can use this feature to get live feedback from customers. Live call recording can help you to improve customer service and train your agents on customer queries.

Instant File Sharing

Agents and customers can use Tagove’s file sharing feature to easily share any type of files with each other via the chat window. The file-sharing is fully peer-to-peer encrypted so that the sensitive documents can be exchanged online with high security.

Statistics and Analytics

Analytics plays a big role in customer service. It gives insight on customer satisfaction and agents’ performance, and helps in problem identification before they escalate. Detailed data and quality reports help you measure success and stay on target.

Speech to Text

The ‘speech to text’ feature allows speech to be converted into text format. When you speak into the microphone, Tagove’s speech recognition software converts your spoken words into the text that appears on your screen.

Extensions and Plugins

Tagove offers a quick integration feature to connect with your website. It also has various types of plugins for content management system and extensions for all major browsers.

Overview of Tagove Features

  • Live video assistance
  • Co-browsing software
  • Live voice call
  • Live text chat
  • Screen sharing
  • Live call recording
  • Instant file sharing
  • Statistics and analytics
  • Speech to text
  • Extensions and plugins

Awards & Quality Certificates

This certificate is granted to products that offer especially good user experience. We evaluate how easy it is to start using the product and how well-designed its interface and features are to facilitate the work process.

Tagove Position In Our Categories

Bearing in mind businesses have special business wants, it is only wise that they avoid selecting an all-in-one, “perfect” software. However, it is nearly futile to try to find such an app even among recognizable software products.
The practical step to undertake would be to shortlist the several chief aspects which demand research including important features, costing, technical skill levels of staff members, organizational size, etc. The second step is, you must conduct the research comprehensively. Read some Tagove evaluations and look over each of the solutions in your list in detail. Such comprehensive research ensures you stay away from unfit applications and pay for the one which offers all the function your business requires.

Position of Tagove in our main categories:

TOP 200

Tagove is one of the top 200 Customer Support Software products

Tagove is also listed in the following subcategories:

It is essential to realize that hardly any service in the Customer Support Software category will be an ideal solution that can match all the needs of various company types, sizes and industries. It may be a good idea to read a few Tagove Customer Support Software reviews first as certain software may excel just in a really small group of applications or be created with a really specific type of industry in mind. Others might operate with a goal of being easy and intuitive and therefore lack complicated functionalities needed by more experienced users. There are also software that focus on a large group of users and provide a rich feature set, but that frequently comes at a higher cost of such a service. Make sure you're aware of your requirements so that you select a service that provides all the functionalities you look for.

How Much Does Tagove Cost?

Tagove Pricing Plans:

Free Trial

Tagove Premium

$39 Per Agent/Month

14 Days Free Trial

  • Basic package with 14-day free trial for Live Video Chat software.
  • Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.

Tagove Premium – $39 Per Agent/Month

  • Live video chat
  • Voice call
  • Text chat
  • Co-browsing
  • Screen sharing
  • Call recording
  • Voice to text

Enterprise and bespoke package

A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.

User Satisfaction

Positive Social Media Mentions 36
Negative Social Media Mentions 0

We realize that when you make a decision to buy Customer Support Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Tagove reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Tagove. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Tagove Comparisons

What are Tagove pricing details?

Tagove Pricing Plans:

Free Trial

Tagove Premium

$39 Per Agent/Month

14 Days Free Trial

  • Basic package with 14-day free trial for Live Video Chat software.
  • Platform for live video chat, voice call, text chat with screen sharing and co browsing software included in basic package.

Tagove Premium – $39 Per Agent/Month

  • Live video chat
  • Voice call
  • Text chat
  • Co-browsing
  • Screen sharing
  • Call recording
  • Voice to text

Enterprise and bespoke package

A fully bespoke package that meets your business needs. The Enterprise package is secure and scalable. Let the vendor know your business requirements and they will develop a customized package for you.

What integrations are available for Tagove?

  • Joomla
  • Magento
  • Opencart
  • osCommerce
  • WordPress
  • Shopify
  • Drupal
  • 3dcart
  • Corecommerce
  • Sparkpay
  • Volusion
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Reviewed By Louie Andre
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