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ServiceInsight Review

ServiceInsight
Our score: 9.7 User satisfaction: 100%

What is ServiceInsight?

ServiceInsight is an innovative, web-based facility management software designed by CBRE for facility managers, employees, technicians, and vendors working in medium to large enterprises. It’s a reliable solution that enables real estate occupiers in multiple industries including education, banking/finance, retail, supermarket, and more to drive asset optimization and improve the employee experience. The program combines simplicity and power to help users accomplish facility operations with efficiency.

ServiceInsight is a ground-breaking workplace command center that delivers highly scalable solutions to improve facility insight and reduce occupancy costs. It streamlines facility maintenance processes with insightful tools that aggregate and analyze data to help facility management teams realize full potential. Some of its helpful features include portal solutions, mobile apps, inventory management, advanced analytics, reporting, dashboards, inspections, and AP invoicing.

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Overview of ServiceInsight Benefits

ServiceInsight is a robust facility management solution that delivers tremendous benefits to midsized and large businesses. The platform comes with great features that make it easy to continually improve business performance and optimize customer experience.

One of its renowned modules is the ServiceInsight Hub. This module serves as a unified command center for managing call center operations, assets, and overseeing facility team resource apportionment. It’s an easy-to-use tool that provides a central place to create work orders, view performance, generate preventive maintenance schedules and procedures, and more. The hub improves communication and allows you to leverage notifications via text, mobile apps, or email, to keep your teams updated.

Another innovative feature of ServiceInsight is CMMS Mobile applications. It provides comprehensive yet easy-to-use Android and IOS applications that simplify the operations for technicians and employees. The applications remove the paperwork to improve documentation, boost productivity for technicians, and connect employees to their workspace to improve their engagements. Better still, they enable facility managers to gain efficiency across the facility team thanks to the mobile workforce and real-time data.

Additionally, the accounts payable invoicing module is designed to streamline the accounting process. The module features an AP invoice Batch tool designed to assist your accounts payable department to organize vendor invoice for expedient approvals and accurate payments. This feature makes it easy to track and report on a batch of AP invoices or create invoice batch reports on a time interval of your liking.

On the other hand, ServiceInsight has a reliable inventory management module. The module empowers facility teams to monitor existing inventory for maintenance and ascribe them to work orders for an all-inclusive reporting. The system makes it easy to track all purchases and receipts of treasured inventory while eliminating discrepancies between available and reported inventory.

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Overview of ServiceInsight Features

  • ServiceInsight Hub
  • Mobile apps
  • Portal solutions
  • Analytics and reporting
  • Inspections
  • Inventory management
  • AP invoicing

ServiceInsight Position In Our Categories

Keeping in mind businesses have specific business demands, it is only prudent that they avoid deciding on a one-size-fits-all, “perfect” system. Still, it is hard to pinpoint such an app even among well-known software systems. The sensible step to undertake can be to set down the different key aspects that merit careful thought such as critical features, costing, skill levels of staff members, organizational size, etc. After which, you should conduct your product research thoroughly. Go over some ServiceInsight evaluations and look into the other software systems in your list more closely. Such comprehensive research ensures you steer clear of unfit applications and choose the system that meets all the aspects your business requires for success.

Position of ServiceInsight in our main categories:

TOP 3

ServiceInsight is one of the top 3 Facility Management Software products

If you are considering ServiceInsight it may also be beneficial to examine other subcategories of Facility Management Software collected in our base of SaaS software reviews.

Since each organization has particular business requirements, it is advisable for them to abstain from seeking a one-size-fits-all faultless software solution. Needless to say, it would be useless to try to find such a system even among widely used software applications. The clever thing to do would be to catalog the various vital aspects that need consideration such as required features, finances, skill levels of employees, company size etc. Then, you should do your research thoroughly. Read some ServiceInsight Facility Management Software reviews and investigate each of the other apps in your shortlist in detail. Such comprehensive homework can make sure you reject ill-fitting systems and choose the solution that presents all the aspects you need for business success.

How Much Does ServiceInsight Cost?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are ServiceInsight pricing details?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceInsight doesnt publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We realize that when you choose to get a Facility Management Software it’s important not only to see how experts rank it in their reviews, but also to discover whether the actual users and enterprises that purchased this software are actually happy with the product. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and ServiceInsight reviews across a wide array of social media sites. The information is then featured in a simple to digest form revealing how many people had positive and negative experience with ServiceInsight. With that information at your disposal you will be equipped to make an informed buying decision that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ServiceInsight?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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