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ServiceInsight Review

ServiceInsight
Our score: 9.7 User satisfaction: 100%

What is ServiceInsight?

ServiceInsight is an innovative, web-based facility management software designed by CBRE for facility managers, employees, technicians, and vendors working in medium to large enterprises. It’s a reliable solution that enables real estate occupiers in multiple industries including education, banking/finance, retail, supermarket, and more to drive asset optimization and improve the employee experience. The program combines simplicity and power to help users accomplish facility operations with efficiency.

ServiceInsight is a ground-breaking workplace command center that delivers highly scalable solutions to improve facility insight and reduce occupancy costs. It streamlines facility maintenance processes with insightful tools that aggregate and analyze data to help facility management teams realize full potential. Some of its helpful features include portal solutions, mobile apps, inventory management, advanced analytics, reporting, dashboards, inspections, and AP invoicing.

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Overview of ServiceInsight Benefits

ServiceInsight is a robust facility management solution that delivers tremendous benefits to midsized and large businesses. The platform comes with great features that make it easy to continually improve business performance and optimize customer experience.

One of its renowned modules is the ServiceInsight Hub. This module serves as a unified command center for managing call center operations, assets, and overseeing facility team resource apportionment. It’s an easy-to-use tool that provides a central place to create work orders, view performance, generate preventive maintenance schedules and procedures, and more. The hub improves communication and allows you to leverage notifications via text, mobile apps, or email, to keep your teams updated.

Another innovative feature of ServiceInsight is CMMS Mobile applications. It provides comprehensive yet easy-to-use Android and IOS applications that simplify the operations for technicians and employees. The applications remove the paperwork to improve documentation, boost productivity for technicians, and connect employees to their workspace to improve their engagements. Better still, they enable facility managers to gain efficiency across the facility team thanks to the mobile workforce and real-time data.

Additionally, the accounts payable invoicing module is designed to streamline the accounting process. The module features an AP invoice Batch tool designed to assist your accounts payable department to organize vendor invoice for expedient approvals and accurate payments. This feature makes it easy to track and report on a batch of AP invoices or create invoice batch reports on a time interval of your liking.

On the other hand, ServiceInsight has a reliable inventory management module. The module empowers facility teams to monitor existing inventory for maintenance and ascribe them to work orders for an all-inclusive reporting. The system makes it easy to track all purchases and receipts of treasured inventory while eliminating discrepancies between available and reported inventory.

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Overview of ServiceInsight Features

  • ServiceInsight Hub
  • Mobile apps
  • Portal solutions
  • Analytics and reporting
  • Inspections
  • Inventory management
  • AP invoicing

ServiceInsight Position In Our Categories

Knowing that companies have particular business-related wants, it is rational that they avoid buying a one-size-fits-all, “perfect” business program. Needless to say, it is hard to chance on such application even among branded software solutions. The clever thing to undertake would be to narrow down the varied major factors which call for a scrutiny such as key features, packages, technical skill aptitude of staff, organizational size, etc. After which, you should conduct your product research comprehensively. Have a look at some ServiceInsight analyses and scrutinize the other software programs in your shortlist in detail. Such detailed product investigation can make sure you stay away from unsuitable applications and choose the system that includes all the features your company requires.

Position of ServiceInsight in our main categories:

TOP 3

ServiceInsight is one of the top 3 Facility Management Software products

If you are interested in ServiceInsight it could also be a good idea to examine other subcategories of Facility Management Software gathered in our base of SaaS software reviews.

It is important to note that hardly any service in the Facility Management Software category is going to be a perfect solution that can match all the needs of all company types, sizes and industries. It may be a good idea to read a few ServiceInsight Facility Management Software reviews first as some software can perform well just in a very small set of applications or be prepared with a very specific type of industry in mind. Others may function with an idea of being simple and intuitive and consequently lack complex features desired by more experienced users. You can also come across apps that focus on a broad group of customers and offer a rich feature toolbox, however this in most cases comes at a more significant cost of such a service. Make sure you're aware of your needs so that you get a solution that offers specifically the functionalities you search for.

How Much Does ServiceInsight Cost?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

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What are ServiceInsight pricing details?

ServiceInsight Pricing Plans:

Free Trial

Quote-based Plan

Contact vendor

ServiceInsight doesnt publish its enterprise pricing details. Contact the vendor for a custom pricing quote.

User Satisfaction

Positive Social Media Mentions 2
Negative Social Media Mentions 0

We know that when you decide to get a Facility Management Software it’s important not only to learn how experts score it in their reviews, but also to check whether the real clients and companies that use these solutions are genuinely content with the service. Because of that need we’ve created our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and ServiceInsight reviews across a wide array of social media sites. The information is then presented in a simple to digest form revealing how many customers had positive and negative experience with ServiceInsight. With that information at hand you will be prepared to make an informed purchasing choice that you won’t regret.

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for ServiceInsight?

No information available.

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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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