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Smart Flow Review

Smart Flow
Our score: 7.7 User satisfaction: 96%

What is Smart Flow?

Smart Flow is a web-based and revolutionary workflow optimization program for veterinarians. The application changes the way veterinary clinics handle their patients for the better, from outpatient consultations to hospitalization, discharge, and billing.

With Smart Flow, veterinary clinics can also further improve their work processes by integrating to relevant practice systems. The workflow solution connects with major VPMS and EMRs for a seamless relay of data between solutions.

Moreover, Smart Flow aids veterinary clinics and hospitals in mitigating revenue losses. By enhancing the organization of work processes, veterinary practices can boost their profits while ensuring that their customers enjoy great service and assistance. Finally, there is no online info available about the HIPAA compliance status of Smart Flow.

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Overview of Smart Flow Benefits

Paperless Practice

With Smart Flow, veterinary practitioners are not just saving pets, they are also contributing to a greener earth. That is because the application does not require papers in documentation such as patient records and invoices. Not only that, this ensures that users are able to access data they need any time since all information is stored in the cloud.

Expeditious Reception

Smart Flow aids receptionists in recording vital patient information with the electronic consent form. This way, even before the patient is examined, information is already available for the veterinarian to consider.

Furthermore, Smart Flow is equipped with a timer that monitors how long a customer has been waiting at the reception area. This allows the receptionist to make sure clients are well-attended to and are not made to wait for a long time.

Smooth Surgery Scheduling

Surgery days can be hectic, but with Smart Flow, the process becomes a smoother one. The electronic anesthetic sheet provides the surgeon with the information they need to properly conduct operations. The application even connects with anesthetic monitors through Wi-Fi for all-around digital monitoring.

Constant Patient Updates

With Smart Flow, veterinary clinics also get an updated whiteboard. They can replace their plastic and manual whiteboard with a digital one such as a widescreen TV. The application works to update it every couple of seconds with surgery and drop-off schedules as well as hospitalized patients’ statuses. This lets veterinarians, their assistants, and pet owners keep track of their tasks and gain an instant overview of their patients’ information.

The Smart Flow whiteboard also supports boarding management. With this, veterinary clinics that accept canines and felines for the night or for a few days can better control the boarding to surgery or ICU and back workflow.

User-Friendly Flowsheet

At the core of Smart Flow is the digital flowsheet. The paper version of the form would have taken up to 10 minutes to fill up but with the application, the inputting time is shortened. The software aids by making calculations, checking, creating templates for common procedures, and more. The flowsheet itself is easy-to-use with an intuitive interface that even supports the addition of notes and any information changes.

Accurate Billing

Missed charges are often one of the causes of loss of revenue for veterinary clinics and hospitals. With Smart Flow, practitioners can mitigate and avoid such losses since the application helps in tracking which items are billable and to whose invoice they should be added.

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Overview of Smart Flow Features

  • Customizable Electronic Consent Form
  • Hospitalized Patient Tracking
  • Efficiency Analysis
  • Patient Status Broadcasting
  • Front & Back Office Communication
  • Electronic Anesthetic Sheet
  • Anesthetic Monitors Integration
  • Anesthetic Protocol Templates
  • Digital Surgical Whiteboard
  • Electronic Flowsheet
  • Boarding Management
  • Billable Item Tracking
  • Invoicing

Smart Flow Position In Our Categories

Since companies have their own business-related needs, it is only wise they avoid picking an all-encompassing, ideal business application. However, it would be almost impossible to try to find such a software solution even among popular software products. The efficient step to undertake can be to take note of the varied critical aspects which necessitate research including critical features, price terms, skill levels of staff members, business size, etc. The second step is, you should perform your product research to a full extent. Have a look at some Smart Flow analyses and scrutinize each of the software products in your shortlist in detail. Such all-encompassing product research ascertains you avoid unfit applications and subscribe to the system which provides all the benefits your business requires in sustaining growth.

Position of Smart Flow in our main categories:

TOP 100

Smart Flow is one of the top 100 Medical Practice Management Software products

TOP 100

Smart Flow is one of the 100 Workflow Management Software products

If you are interested in Smart Flow it may also be beneficial to check out other subcategories of Workflow Management Software gathered in our base of SaaS software reviews.

Since each company has unique business requirements, it is prudent for them to abstain from looking for a one-size-fits-all ideal software system. Needless to say, it would be futile to try to find such a system even among widely used software platforms. The smart thing to do would be to jot down the various important elements that need consideration such as required features, budget, skill levels of staff members, company size etc. Then, you should do your groundwork thoroughly. Read some Smart Flow Workflow Management Software reviews and check out each of the other systems in your shortlist in detail. Such exhaustive research can make certain you weed out ill-fitting applications and select the app that provides all the features you need for business success.

How Much Does Smart Flow Cost?

Smart Flow Pricing Plans:

Free Trial

Build Your Own

$299.95/month

Bundle

$549.95/month

Unlimited

$1,000/month

Enterprise

By quote

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What are Smart Flow pricing details?

Smart Flow Pricing Plans:

Free Trial

Build Your Own

$299.95/month

Bundle

$549.95/month

Unlimited

$1,000/month

Enterprise

By quote

Smart Flow offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and decide which plan works the best for your business:

Build Your Own – $299.95/month or $2,995.95/annual billing

  • 1 Employee
  • 3 Included Logins
  • Up to 25 Trainees
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

The Build Your Own plan is a custom plan that customers can tailor to their own needs. For a more accurate costing, visit the pricing page of the website.

Bundle – $549.95/month or $5,499.95/annual billing

  • 30-70 Employees
  • 18 Included Logins
  • Up to 70 Trainees
  • Onsite Implementation
  • Analytics Club
  • Paperless Conversion
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

Unlimited- $1,000/month or $10,000/annual billing

  • Unlimited Employees
  • Unlimited Logins
  • Unlimited Trainees
  • Onsite Implementation
  • Analytics Club
  • Paperless Conversion
  • Reception Management
  • Surgery Day Scheduling
  • Outpatient/Drop Off Set-Up
  • Hospitalized Patients
  • Billing Audit
  • Onboarding

Enterprise – By quote

User Satisfaction

Positive Social Media Mentions 311
Negative Social Media Mentions 7

We know that when you make a decision to get a Workflow Management Software it’s crucial not only to find out how experts rank it in their reviews, but also to discover whether the real users and businesses that purchased this software are indeed satisfied with the service. That’s why we’ve devised our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Smart Flow reviews across a vast array of social media sites. The data is then featured in a simple to digest form indicating how many customers had positive and negative experience with Smart Flow. With that information available you should be ready to make an informed purchasing choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Monthly payment
  • Annual Subscription
  • Quote-based

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Smart Flow?

Smart Flow integrates with the following veterinary EMR systems:

  • Avimark
  • CHS Vet
  • Cornerstone
  • Customer Logic
  • eVetPractice
  • ezyVet
  • IDEXX Neo
  • ImproMed
  • Onward Vet
  • Open VPMS
  • RxWorks
  • SpecVet
  • VetBadger
  • VetLink SQL
  • Vet Office Suite
  • VisionVPM

Smart Flow also connects with the following anesthetic monitors:

  • Digicare: LW8, LW8 Lite and LW9x
  • Bionet: BM1vet, BM3vet, BM3vet touch, BM5vet and BM7vet
  • DRE: DRE Waveline EZ, Waveline Touch and Waveline PRO
  • Vetland: VP-700, VP-1000, VP-1200, V1407, V1410 and V1412
  • Cardell: 9401, 9402, 9500 & Touch
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Jenny Chang

By Jenny Chang

Jenny Chang is a senior writer specializing in SaaS and B2B software solutions. Her decision to focus on these two industries was spurred by their explosive growth in the last decade, much of it she attributes to the emergence of disruptive technologies and the quick adoption by businesses that were quick to recognize their values to their organizations. She has covered all the major developments in SaaS and B2B software solutions, from the introduction of massive ERPs to small business platforms to help startups on their way to success.

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