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Smatbot Review

Smatbot
Our score: 8.0 User satisfaction: 95%

What is Smatbot?

Smatbot, subsidiary of ByteQuark, is a conversational ChatBot powered by AI that can be placed on your website to engage with visitors, collect lead information, and communicate it in real-time to your team. It can be customized to handle the lead generation, live chat assistance, interactive landing pages, surveys, inquiries, appointment scheduling, feedback and idea gathering, and more.

The platform provides a no-code bot builder where you can use preconfigured templates to go live quickly, create a custom design and flow with a few mouse clicks, and connect third-party apps with ease. You can also choose a hybrid model, which combines human agents with bots to automate and personalize at the same time.

Smatbot also allows you to assist your customers across all platforms with one chatbot. The app can be used on your website to do various things, such as respond to queries, create and collect leads, offer assistance, and much more. You can also use Whatsapp business solutions to verify users and share updates, interact with your Instagram audience in real time, and integrate Smatbot into your mobile app.

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Overview of Smatbot Benefits

AI-driven Chatbot

With the help of Smatbot, you can build an intelligent chatbot that can converse with users across multiple platforms. The chatbot can be programmed to answer simple questions and then instantly transfer the conversation to a human operator for more complex issues. The easy-to-use bot builder lets you create a chatbot suitable to your requirements through a visual workflow designer and pre-built templates. With its integrated multi-lingual support, the chatbot can communicate with users from all over the globe.

Advanced Chatbot Features

Smatbot robots use a variety of cutting-edge features in addition to being intelligent conversational chat tools to assist you in generating more leads. For instance, it can connect multiple users across various platforms with a single shared inbox, route users to the appropriate departments based on their queries, and offer a canned response to frequently asked questions. The platform also enables real-time assistant performance monitoring and integration with a variety of third-party programs, including Freshdesk, HubSpot, Facebook Messenger, and HubSpot.

Marketing and Metrics Tools

Smatbot aids you in generating more conversations and insights from your visitors across platforms. You can verify the legitimacy and suitability of leads before spending time on them and sign up to receive lead alerts via email, WhatsApp, or other channels of your choice. The platform also enables you to download reports for in-depth research and monitor significant metrics and patterns. Additionally, you can track conversations, reviews, and bot-to-agent engagement rates to optimize efficiency. Collect chat analytics to analyze points where interaction drops off in the bot flow and improve engagement.

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Overview of Smatbot Features

  • AI Chatbot
  • No-code Builder
  • Hybrid Chat
  • Multi-lingual Conversation Support
  • Data Masking
  • Condition-based Conversations
  • Automated Email Followups
  • Omnichannel Conversational Chatbot

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

Smatbot Position In Our Categories

Because businesses have specific business-related demands, it is rational they abstain from picking an all-encompassing, “perfect” software system. Nevertheless, it is troublesome to find such an app even among popular software products. The clever thing to undertake is to take note of the several critical aspects which need consideration such as important features, packages, skill levels of the employees, company size, etc. The second step is, you must perform your product research thoroughly. Read some Smatbot review articles and look into the other solutions in your shortlist in detail. Such all-encompassing product research guarantees you keep away from mismatched applications and pay for the one that delivers all the tools your business requires in sustaining growth.

Position of Smatbot in our main categories:

TOP 500

Smatbot is one of the top 500 Collaboration Software products

TOP 200

Smatbot is one of the 200 Communications Software products

There are well-liked and widely used applications in each software group. But are they automatically the best fit for your organization’s unique wants? A market-leading software solution may have thousands of users, but does it present what you require? For this reason, do not blindly invest in popular systems. Read at least a few Smatbot Collaboration Software reviews and think about the elements that you want in the software such as the price, main functionality, available integrations etc. Then, choose a few solutions that fit your requirements. Check out the free trials of these apps, read online reviews, get clarifications from the maker, and do your investigation systematically. This in-depth groundwork is certain to help you select the most excellent software solution for your organization’s specific requirements.

How Much Does Smatbot Cost?

Smatbot Pricing Plans:

Free Trial

Free

₹0

Starter

₹1,890/month

Pro

₹5,500/month

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What are Smatbot pricing details?

Smatbot Pricing Plans:

Free Trial

Free

₹0

Starter

₹1,890/month

Pro

₹5,500/month

Smatbot features various enterprise pricing plans suited to the needs of different companies. The plan can be customized a little to add features. A 14-day free trial is also available.

Free

  • 50 Chats per month
  • 1 ChatBot
  • Lead Generation Bot
  • Email Only Support
  • Standard Security Protocols
  • Chatbot Analytics
  • Google Sheets Integration
  • Lead Email Notifications
  • 20+ Question Types
  • Appointment Booking
  • CSV Chats Export
  • Voice Enabled
  • AdWords Tracking

Starter – ₹ 1,890 per month

  • All Free Features +
  • 1 000 Chats/Month(All excl. WA)
  • 5 Chatbots
  • Customer Support Bot
  • 1 Live Agent
  • Canned Responses
  • 2 Factor Authentication
  • Live chat Analytics
  • Template Message Analytics
  • Email OTP Validations
  • Hot Lead Notifications
  • 30+ Question Types
  • Dynamic Response
  • WhatsApp Broadcast Messages

Pro – ₹ 5,500 per month

  • All Starter Features +
  • 5000 Chats/Month(All excl. WA)
  • 10 Chatbots
  • 3 Live Agents
  • User roles (Analyst, Supervisor)
  • Lead Data Masking
  • CRM ( Standard ) Integrations
  • Webhook Integrations
  • Auto Email Followup
  • AI Bot
  • AI Speech Answering
  • Intent Mapping
  • Android App for Live Agents
  • Contacts Dashboard
  • Whatsapp Catalog
  • WhatsApp E-Commerce

User Satisfaction

Positive Social Media Mentions 6
Negative Social Media Mentions 0

We are aware that when you choose to purchase a Collaboration Software it’s important not only to find out how experts evaluate it in their reviews, but also to find out whether the real people and companies that bought these solutions are indeed happy with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Smatbot reviews across a broad array of social media sites. The data is then presented in a simple to digest way revealing how many clients had positive and negative experience with Smatbot. With that information at hand you will be prepared to make an informed business decision that you won’t regret.

Video

Technical details

Devices Supported

  • Android
  • iPhone/iPad
  • Web-based

Deployment

  • Cloud Hosted
  • On Premise

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Smatbot?

Smatbot can seamlessly connect with various platforms for an omnichannel conversational experience. This includes the following:

  • Slack
  • Zoho CRM
  • Zendesk
  • HubSpot
  • WhatsApp
  • Instagram
  • Facebook Messenger
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Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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